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Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
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352 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Bloomfield Hills, Michigan
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a bit isolated but is not far from downtown Naperville. The room and bathroom were quite upscale in design and amenities. The staff was responsive and cordial. You will not get a great view from your window here because of its location in an open suburban area but I highly recommend this hotel for its style. We... More 

Helpful?
Thank drosenman
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear drosenman I am so thrilled to hear you enjoyed your recent stay with us here at Hotel Arista. We take pride in our suburban property and I am glad you were able to enjoy all of the touches of luxury we have to offer. We hope you will stay with us again when you visit Naperville! More 

North Chicago, Illinois
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Can to Naperville for the Calamos Wine Festival and tha Hotel Arista was the perfect spot. The hotel is very stylish and inviting. Front desk staff were super helpful. Rooms were very nice, spacious, and up to date, very clean. Bathrooms were well appointed. Overall great hotel and I would highly recommend!

Helpful?
Thank grimesmag
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear grimesmag Thank you so much for the review regarding your recent stay with us here at Hotel Arista. We are so thrilled to hear that you were able to enjoy our property during the Wine Festival. Thank you for recommending our hotel and we hope to see you again if you are in the area. Have a great day! More 

Chicago, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing, excellent service, amazing restaurants and a wonderful place to escape for the weekend. We attending the Naperville Wine Fest which was shutdown due to bad weather but the hotel has enough amenities that we didn't have to leave the area. We had an excellent dinner at the nearby City Gate Grill and enjoyed the live music.... More 

Helpful?
Thank ShellieB50
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear ShellieB50 We are so pleased to hear that you were able to enjoy all of the amenities we have to offer on our campus! Thank you for the amazing review. We hope you will decide to stay with us when you are in Naperville again! More 

Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Arista is a fresh and peaceful retreat in the midst of Naperville's bustling environment. The spacious and contemporary rooms are beautifully appointed, and the staff is friendly and professional. The catering of our meeting was outstanding and every staff member contributed to the experience.

Helpful?
Thank Gravygourmand
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Gravygourmand Thank you for the amazing review in regards to your recent stay with us. I am so glad to hear that we were able to provide you with the Arista experience we continually strive to give. We hope you will decide to stay with us again when you are in the Naperville area. Please let us know if... More 

Indiana
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Took the Wife for an overnight stay for her Aunt's birthday party and thought we would get a romantic night in as well. Well nope! Hotel is awkwardly placed in a business park. No views except parking garages. Room was standard king ($175) which they tried to up sell on arrival to a suite for a discount of $40 which... More 

Helpful?
1 Thank sunshineandbiscuit
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear sunshineandbiscuit, I am sorry to hear that we fell short of your expectations during your recent stay with us. I appreciate you taking the time to post a review and I can assure you that this is not the experience we strive to give our guests. If you have a moment and are willing to speak with me directly,... More 

Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My sisters and nieces decided to book a King Suite and an adjoining double to celebrate my mom's 80th birthday. My so happy that I took the advice of a friend to book my stay at Hotel Arista. Everything was first class from check-in to check-out! The staff was amazing. When I initially made the reservations and was told that... More 

Helpful?
1 Thank kfenrick
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear kfenrick I was so pleased to hear that you enjoyed your recent stay with us here at Hotel Arista. Thank you for giving me the opportunity to celebrate with my team a job well done! We look forward to having you join us again and please feel free to reach out to us if there is anything we may... More 

Indianapolis
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not well known but amongst the business traveler. Always enjoy our stay at the Arista. Its a hint of Greece five star hotels. Plenty of business amenities and the health club/ work out faculty is the best I've seen world wide. Easy to get to off the toll way. Nice parking garage for security. Beds the most comfortable I've had.... More 

Helpful?
2 Thank A10pilot69
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear A10pilot69, I appreciate you reviewing your recent stay with us at Hotel Arista and thank you for your kinds words regarding our teams. We hope that you will visit us again when you are in the Naperville area and please do not hesitate to let us know if there are any areas of improvement where we can grow, upon... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Made the trip to Naperville for the first time. It was a trip full of firsts. I took my first train to Chicago, then took the Metra train to Naperville. The hotel shuttle bus was waiting for me at Station 59. The hotel is 5 star all the way. Everyone from the gentleman driving the shuttle bus to the management... More 

Helpful?
2 Thank CHRIS C
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Chris C, I am thrilled to hear you enjoyed your 1st stay with us and that you were able to utilize some of the many amenities we have to offer. I appreciate the positive feedback and am excited to share your comments with our team members. We hope to see you next time your travels bring you to Naperville! More 

Omaha, Nebraska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Incredible hotel right down to the ice lemon water at the elevators. Staff was highly attentive and helpful. Morning lobby coffee was superb with national and international newspapers available. Beds and pillows were very comfortable! The rooms were spacious and bathrooms had a cool layout. Plenty of room for our boys (8 and 5) to spread out and play. Highly... More 

Helpful?
2 Thank tsimeone01
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear Tsimeone01 Thank you for taking the time to review our hotel. We greatly appreciate the feedback and are so glad to hear you enjoyed your recent stay with us. We hope you will join us again when your travels bring you back to Naperville! More 

Warrenville, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Perfect get away! From the easy reservation with regular updates / reminders to a warm check in, excellent food and service at Sugar Toad - awesome attentiveness at Zorba's (bar). Great experience! We had a King Corner room up high with a view. Amazing technology, contemporary lighting & decor even a television embedded in the bathroom mirror. Enjoy your reservation!

Helpful?
2 Thank GRawley
PierreLouis_GM, General Manager at Hotel Arista at CityGate Centre, responded to this review

Dear GRawley Thank you for the amazing review! I am so glad to hear you enjoyed your recent stay with us. Congratulations on your 34th anniversary! We hope you will join us again for future anniversaries. We love the TV embedded in the bathroom mirror too! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center and two signature restaurants including SugarToad and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 City Gate Ln, Naperville, IL 60563-3081
Location: United States > Illinois > Naperville
Price Range: $182 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#1 Family Hotel in Naperville
#1 Business Hotel in Naperville
#1 Romantic Hotel in Naperville
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