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Fairfield Inn & Suites Mount Vernon Rend Lake

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Fairfield Inn & Suites Mount Vernon Rend Lake
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208 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Ann Arbor, Michigan
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This was a stop on a road trip from Houston Tx to Milwaukee Wi. We drove until we were tired and then used trip advisor to find a decent hotel. Booked a double bed. Got to the location around 11p. While polite- the clerk was quick to tell me she didn't know why tripadvisor/Expedia allowed us to book the room... More 

Helpful?
Thank Sabina S
Prairie du Sac, Wisconsin
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a serviceable hotel. I would have rated it higher except for two things: the rate we received differed from the on-line rate (we were too tired to argue) and one of the two registration clerks was noticeably unhelpful. The other reg clerk tried to make up for it, speaking to both the person she was registering and the... More 

Helpful?
Thank Carol M
GMMTV, Front Office Manager at Fairfield Inn & Suites Mount Vernon Rend Lake, responded to this review

Valued Guest, Thank you for taking the time to review our property. However, we are saddened to hear that your experience with us has fallen short of your expectations. We value our guests feedback, and want to assure you that we have touched base with the corresponding departments at our property to ensure that these issues do not happen again.... More 

Pender, Nebraska
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The lobby and rooms are up to date, clean, quiet, and comfortable. The breakfast area offers more than the typical hotels with continental breakfast options. The staff is friendly and professional. Just what you'd expect from a Fairfield. The Internet is fast, you do have to pay for their "fastest" internet, but the standard free internet was fast enough to... More 

Helpful?
Thank Nick J
Saint Joseph, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We called without having previous reservations to inquire about a room 30 minutes before arriving in Mt Vernon. The receptionist told me they had a room available & asked if I'd like her to make my reservation. Upon arrival we were pleasantly greeted & had a speedy check in. The decor in the lobby was welcoming. Our room was very... More 

Helpful?
Thank Dana D
Fountain
Level Contributor
9 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Only stayed one night, but the bed in our king suite was super comfy. Everything was clean upon arrival-they even have Paul Mitchell bath products! Complimentary breakfast was good-wide selection for the entire family and they serve it until 10 on the weekends so you don't have to be up extremely early to make it.

Helpful?
Thank 623chaunc
Houston, Texas
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel and room was great. Clean and orderly The morning breakfast was lacking and not well prepared I was one of the first as I get up early. The breakfast is small so dont expect much, but the scrambled eggs were as if they were a box mix. Plus the scrambled eggs were swimming in water. I'm sure they... More 

Helpful?
Thank RnMReiter
GMMTV, Manager at Fairfield Inn & Suites Mount Vernon Rend Lake, responded to this review

Thank you for your recent review on our property. We are glad that you enjoyed your overall stay with us. However, we are saddened to hear about your experience with breakfast. We have notified our breakfast team in order to clear this problem up, and to ensure that this problem does not happen in the future. We hope that you... More 

St. Louis, Missouri
Level Contributor
151 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed July 5, 2016

We stayed on Marriott Points. The hotel was extremely nice and well kept. The front desk staff were helpful and courteous at all times. Even the cleaning lady greeted us and held the elevator for us when we checked out. Breakfast included scrambled eggs and bacon as well as several continental breakfast items which were fresh and surprisingly good. We... More 

Helpful?
Thank Scott077
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2016 via mobile

My family and I have stayed at this location more than once in our travels. The hotel is always very nice, clean, and welcoming. The staff is friendly and accommodating. I have 4 children so some of my requests can be tricky: crib, refrigerator, extra sheets, items to refreeze; these requests are met and exceeded every time. On this trip... More 

Helpful?
Thank Matthew H
Baltimore, Maryland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 25, 2016

Absolutely outstanding service and comfort at the Fairfield Rend Lake for a large family reunion. From the first moment I contacted group sales, I got prompt answers and very reasonable rates. They also made great suggestions on other planning aspects, such as meals. The rooms and the property are excellent - clean, comfortable, modern. Everyone we encountered was very pleasant... More 

Helpful?
Thank Robert J
Forney, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2016

VERY clean property. Staff is friendly and helpful. Mattresses are new and the breakfast is great! Awesome place to stay alone or with family. They also have meeting space available. Great hotel in Mt. Vernon!!

Helpful?
1 Thank JaneDoe8217
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Mount Vernon Rend Lake

Address: 217 Potomac Blvd, Mount Vernon, IL 62864-6721
Location: United States > Illinois > Mount Vernon
Price Range: $115 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Mount Vernon Rend Lake 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Mount Vernon Rend Lake Hotel Mount Vernon
Fairfield Inn And Suites Mount Vernon Rend Lake
Fairfield Inn Mount Vernon
Fairfield Mount Vernon
Mount Vernon Fairfield Inn
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