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Fairfield Inn & Suites Mount Vernon Rend Lake

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Fairfield Inn & Suites Mount Vernon Rend Lake
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214 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Hotel facility is average at best. Desk staff are friendly, welcoming, and accommodating. Room was large with double Queen beds. Decor was basic and dated. "View" from window is a cement over hang, very unusual. Makes you feel like an inmate rather than a guest. Toilet was stopped up, and reported to front desk. No maintenance staff available, but clerk... More 

Helpful?
Thank michael w
Management response:

Valued Guest, I apologize the you had a bad experience at out property. It is troubling that we were not able to meet your expectations during your stay because it is our goal to satisfy every guest. I have shared your experience with the proper departments and the rest of the management team. I hope that in the future you... More 

Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stay here! It is great! In the Rend Lake resort area, this property is super clean and rooms are slightly larger than many Marriott Fairfield Inns, and almost all Marriott Courtyards. Breakfast includes eggs and a side meat, and not just continental....carb, carb, carb. We are platinum plus Marriott Rewards folk with over 120 nights this year, so we know... More 

Helpful?
Thank Benita D
union,il
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice room, clean and comfortable. Small pool but warm and had hot tub. Beds were comfortable and the temperature was easy to control. Close to several restaurants. The breakfast was good with several choices and the attendant kept up with need.

Helpful?
Thank nitenurse
Mechanicsburg, Pennsylvania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived after driving for 14 hours and being up for over 24. Pros: Alex at the front desk was very friendly even though I knew that I was interrupting his preps for turning over to the next shift. That did not distract him from good customer service. It was convenient to both I-57 and I-64. Less than a mile... More 

Helpful?
Thank Bill L
Virginia Beach, Virginia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was very nice with pool, spacious rooms, all the amenities and free breakfast. Located conveniently right off of US 64. Quick check in and friendly and helpful staff. Great place to stay if you are driving through.

Helpful?
Thank BikerMikeVB
Ann Arbor, Michigan
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This was a stop on a road trip from Houston Tx to Milwaukee Wi. We drove until we were tired and then used trip advisor to find a decent hotel. Booked a double bed. Got to the location around 11p. While polite- the clerk was quick to tell me she didn't know why tripadvisor/Expedia allowed us to book the room... More 

Helpful?
Thank Sabina S
GMMTV, General Manager at Fairfield Inn & Suites Mount Vernon Rend Lake, responded to this review

Valued Guest, I apologize that you had a bad experience at our property. Our goal is to make every guest satisfied every time and we have fallen short this time. I have shared this with the proper department and also talked with the front desk employee. I hope that in the future you will give us another chance to meet... More 

Prairie du Sac, Wisconsin
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 19, 2016

This is a serviceable hotel. I would have rated it higher except for two things: the rate we received differed from the on-line rate (we were too tired to argue) and one of the two registration clerks was noticeably unhelpful. The other reg clerk tried to make up for it, speaking to both the person she was registering and the... More 

Helpful?
Thank Carol M
GMMTV, Front Office Manager at Fairfield Inn & Suites Mount Vernon Rend Lake, responded to this review

Valued Guest, Thank you for taking the time to review our property. However, we are saddened to hear that your experience with us has fallen short of your expectations. We value our guests feedback, and want to assure you that we have touched base with the corresponding departments at our property to ensure that these issues do not happen again.... More 

Pender, Nebraska
Level Contributor
104 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 8, 2016 via mobile

The lobby and rooms are up to date, clean, quiet, and comfortable. The breakfast area offers more than the typical hotels with continental breakfast options. The staff is friendly and professional. Just what you'd expect from a Fairfield. The Internet is fast, you do have to pay for their "fastest" internet, but the standard free internet was fast enough to... More 

Helpful?
Thank Nick J
Saint Joseph, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 4, 2016

We called without having previous reservations to inquire about a room 30 minutes before arriving in Mt Vernon. The receptionist told me they had a room available & asked if I'd like her to make my reservation. Upon arrival we were pleasantly greeted & had a speedy check in. The decor in the lobby was welcoming. Our room was very... More 

Helpful?
Thank Dana D
Fountain
Level Contributor
9 reviews
5 of 5 stars Reviewed July 30, 2016 via mobile

Only stayed one night, but the bed in our king suite was super comfy. Everything was clean upon arrival-they even have Paul Mitchell bath products! Complimentary breakfast was good-wide selection for the entire family and they serve it until 10 on the weekends so you don't have to be up extremely early to make it.

Helpful?
Thank 623chaunc
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Mount Vernon Rend Lake

Address: 217 Potomac Blvd, Mount Vernon, IL 62864-6721
Location: United States > Illinois > Mount Vernon
Price Range: $115 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Mount Vernon Rend Lake 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Mount Vernon Rend Lake Hotel Mount Vernon
Fairfield Inn And Suites Mount Vernon Rend Lake
Fairfield Inn Mount Vernon
Fairfield Mount Vernon
Mount Vernon Fairfield Inn
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