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BEST WESTERN Ashland House & Conference Center

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BEST WESTERN Ashland House & Conference Center
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171 Reviews from our TripAdvisor Community

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Showing 170: English reviews
North Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here for a business trip in the area. As a female, I didn't feel completely safe- lots of truckers drinking and going between rooms on my floor. The restaurant attached was mediocre, the gym had old machines that didn't work well and needed repair, however, the stay was cheap and in a convenient location.

Helpful?
Thank Megan M
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More 

Dayton
Level Contributor
188 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were only here for one night, but we were very satisfied with everything. Our room was wonderful, newly remodeled, great sleeping comfort, large and roomy, refrigerator and microwave, and breakfast included a hot buffet of eggs, sausage, biscuits and gravy, and lots of bagel, pastries, cereal, etc. It was well worth the money and if we are ever traveling... More 

Review collected in partnership with Best Western

Helpful?
Thank goldwingtravelers
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

We appreciate your patronage and hope you will stay with us at Best Western Ashland House Inn and Conference Center the next time you are in Morton. We look forward to your return. More 

dallas, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed for a convention with a large group of people. The friendly staff and very accommodating to all of our needs. The breakfast was fantastic and free! We all enjoyed dinner and drinks in the pub. The rooms were clean and very spacious. The convention center was great too. The hotel's catering staff was great, as was the food.... More 

Review collected in partnership with Best Western

Helpful?
Thank Jeffrey K
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

It is always gratifying to know that our performance was effective and appreciated. I am passing your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. I am grateful you took the time to let us know of your satisfaction. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

It was a really nice stay. I was here with the wedding group and all the employees made it really easy for us. breakfast was really nice in the morning. The Banquet hall couldn't be any more beautiful. The food at the Reception was nice so the credit goes to the catering company and staff member.

Review collected in partnership with Best Western

Helpful?
Thank Smith M
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

It is always gratifying to know that our performance was effective and appreciated. I am passing your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay with us at Best... More 

Zanesville, Ohio, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Employees were helpful, friendly and professional, quick to fix any problems; everything hospitality professionals should be. Were in the process of upgrading yet kept it comfortable for customers. Very good breakfast.

Review collected in partnership with Best Western

Helpful?
Thank Douglas M
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We pride ourselves on having a great team that loves what they do and it often shows! We... More 

Illinois
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This place is a "private owned" establishment and it shows. They cut cost at every end. When I checked in on a Monday without my co-workers I asked to be on the top floor, the clerk told me that it was all sold out even though the parking lot only had 2 cars in it. When my coworkers arrived they... More 

Helpful?
Thank Tina P
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

Arab, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a regular two queen bedroom but they upgraded us to a suite. They room was beautiful and spacious. Everything was clean and they had good breakfast choices. We were here for a softball tournament and they made it a safe place for us to stay and practice. They had good breakfast choices and a clean indoor pool. We... More 

Helpful?
1 Thank JacCraw
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for your positive feedback regarding our property. Both front desk and housekeeping go above and beyond to provide superior quality to our guests. We are so pleased you were able to enjoy our breakfast. We really appreciate you taking the time to share your experience! We hope to have you stay with us again soon! More 

daytonohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

clean rooms, comfortable beds, good shower water pressure.the breakfast is very nice. the staff are professional and pleasant. requests are quickly taken care of. the parking lot is large and well lit. i doubt there is a nicer hotel in the area.

Review collected in partnership with Best Western

Helpful?
Thank alida2day
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

It is nice to know you were able to enjoy our hotel's amenities and our staff's customer service. The housekeepers do a phenomenal job maintaining the rooms and public areas. We always try to pay careful attention for our guest's requests to make every stay special. Thank you for taking the time to share how you enjoyed the time spent... More 

Wildwood, Missouri
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

If you don't mind older decor this hotel is clean and priced well. Hot breakfast is included, which consists of eggs, hash browns, etc. Close proximity to eateries and only a couple miles from greater Peoria to the west (5 min) and Bloomington Normal to the east (30 min). Would recommend this hotel for business travel, but may look to... More 

Helpful?
Thank jmatt311
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

Thank you for sharing details regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 18, 2016 via mobile

First off, the beds and pillows were great. The breakfast was much better than we expected for the price. BUT... our room was very damp feeling. We were offered another room but it was only slightly better. It felt like the air conditioner was not removing the moisture from the room giving it an extremely damp feeling. In fact we... More 

Helpful?
1 Thank LuAnn P
Sean S, Manager at BEST WESTERN Ashland House & Conference Center, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about BEST WESTERN Ashland House & Conference Center

Address: 201 E Ashland St, Morton, IL 61550-1454
Location: United States > Illinois > Morton
Price Range: $95 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Ashland House & Conference Center 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western Ashland House Hotel Morton
Best Western Ashland House And Conference Center
Best Western Morton
Morton Best Western
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