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Best Western Monticello Gateway Inn

Traveler (17)
Room & Suite (19)
Dining (7)
Certificate of Excellence

About

#1 of 2 hotels in Monticello
Location
Cleanliness
Service
Value
Certificate of Excellence
Best Western Monticello Gateway Inn is conveniently located right off of Interstate 72, exit 166. There is a full service restaurant next as well as a convenience store located across the street. Additionally, there are several pizza restaurants in town, all of which deliver right to your room. We offered a continental breakfast, free WiFi, a business center, group areas to visit with family and friends, a free newspaper every day, an Olympic size pool, and much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Indoor pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Free internet
Wifi
Public wifi
Internet
Heated pool
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Interconnected rooms available
Safe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
DVD / CD player
On-demand movies
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Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
285Reviews
0Q+A
32Room tips
Traveler rating
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Popular mentions
Called them to book the room and the management did not inform us about the pool being out of order. Same price was charged. In my opinion a discount should have been given. Kiddos were very dissappointed!
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Review collected in partnership with Best Western
Hotel's Favorite
Another wonderful weekend at the Best Western! I hosted a scrapbooking retreat for 38 in early June, and we had a wonderful time at the hotel. The manager and staff were highly attentive to our needs and everything ran smoothly. We've been coming here 2-3 times a year for the past 7-8 years and really appreciate all of the upgrades that have been made to the hotel. It's a very pleasant and reasonably priced place to stay.
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This an older motel. We had reservations in advance but our rooms were not ready at 4:00 pm. They gave my daughter a different room but we had to wait while the room was cleaned. We were in the room while they cleaned it. Staff said the manager did not tell them the room was to be ready for guests. The cleaning staff apologized. The front desk attendant was short and rude upon check in, and subsequently when we went back to tell him our room was not cleaned also was rude.
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My wife and I recently stayed at this location while in town for participation in a half marathon. We were treated with courtesy and respect by all the staff. Our room was top notch and we really enjoyed the continental breakfast included with our stay. However, it wasn’t until after our weekend spent at this location when we discovered the care and dedication of the staff. I had lost a single key to our automobile that had apparently slipped out of my pocket which was later discovered by staff. Since I had left a message at check out of my unfortunate circumstance, staff followed up by calling me quickly so that I could rest at ease. Soon after this call I received an overnight package returning my lost item. It is not everyday that one gets to experience such dedication and thoughtfulness. I highly recommend the Best Western Monticello Gateway Inn!
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Our stay here was fantastic! The lady in charge truly cares about her guests. She even went so far as to offer to get my wife special food at Walmart because of her food allergies! She clearly is instilling a great work ethic in her employees because they were all just as kind as she was during our stay!
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Review collected in partnership with Best Western
Previous
PRICE RANGE
$95 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western monticello gateway hotel monticello, monticello best western
LOCATION
United StatesIllinoisMonticello
NUMBER OF ROOMS
41
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