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Holiday Inn Express Metropolis

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I24 And Us 45 Exit 37, 2179 EAST 5TH STREET, Metropolis, IL 62960
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132 Reviews from our TripAdvisor Community

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Evansville, Indiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 5, 2016

Only stayed one night, but the rooms were updated and clean. The beds were comfortable. They had both soft and firm pillows on the bed to choose from. They do offer a free breakfast. Although we ate elsewhere this is a very nice option.

Helpful?
Thank Teresa R
Nashville, Tennessee
Level Contributor
4 reviews
2 of 5 stars Reviewed December 28, 2015

The only thing "Holiday Inn Express" about this property is the exterior appearance. It appears to be a converted Quality Inn or something. The entire (non-smoking) 3rd floor smells like someone was burning incense. There was some kind of air purifier running in the hallway, but it did no good. I called down to the front desk around midnight considering... More 

Helpful?
Thank Bill S
Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Bill S, Thank you for posting your valuable comments regarding your experience with us here in Metropolis. I apologize sincerely for issue you had with the smell on the 3rd floor. We have taken appropriate measures to make sure this does not happen again. I can only hope that you will give us another chance to prove that this... More 

Macon, Mississippi
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 11, 2015

This was a nice, clean, comfortable hotel. The clerk was accommodating and the breakfast was very good. The only down side like someone else already reviewed there was some stomping overhead and it went late and started early. We are wondering if there is some remodeling going on overhead. Overall I would stay here again.

Helpful?
Thank Randyc7323
Youngstown, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 8, 2015 via mobile

We were traveling through to Chicago & stopped overnight to get some rest. The hotel was really nice & clean. The only problem was you could hear who ever was in room above us up walking & making a lot of noise most of the night. The continental breakfast was great & gave us a jump start in the morning... More 

Helpful?
1 Thank E8676RSrebeccah
O'Fallon, Missouri
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 18, 2015

We stay here often when we are diving at Mermet Springs. Room was clean, good customer service at the front desk. Comfortable bed and good breakfast as usual. Water pressure and hot water was good additionally during this trip.

Helpful?
Thank trhops
Stoughton, Wisconsin
Level Contributor
117 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 17, 2015 via mobile

Stopped here as it was convenient and because of HI reputation. Everything was as expected! Clean, comfortable rooms with excellent beds at a reasonable price. Perfect for the weary travelers that we were at that point!! Would go back again!!

Helpful?
Thank davidworth59
Minnesota
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

A couple hours before arriving I looked up reviews for this hotel on trip advisor and they made me a bit concerned. What we found at the Holiday Inn in Metropolis was the complete opposite of the bad reviews. We checked in at 9pm and the staff was nothing but helpful. The hallways did not smell mildew-y and the room... More 

Helpful?
Thank Lauree1183
Bonita Springs, Florida
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 17, 2015

Clean and convenient. Typical holiday inn express. Small bathroom, but a great shower. Wonderful coffee. Front desk very helpful. A little noise from upstairs but not bad. We will return I'm sure on our way home.

Helpful?
Thank Jo R
Ladue, Missouri, United States
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 8, 2015

My wife and I stopped here for the weekend while doing some scuba diving nearby at Mermet Springs Quarry. Our room was clean, comfy, and ready to go when we arrived. The staff was friendly and we checked in and out with ease. The breakfast (included) is pretty good and any empty selections on the buffet were filled quickly. We... More 

Helpful?
Thank Peter J
Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear Peter J, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Vic More 

Metropolis, Illinois
1 review
1 of 5 stars Reviewed September 30, 2015

Platinum Member This hotel has two good this going for it. 1 Nice people that work here. 2. The house keepers do a nice job of cleaning. The problems I experienced after I checked were 1. I went to get into the elevator and all the light builds were burnt out, it was pitch black!!! The next morning I walked... More 

Helpful?
Thank b c
Vic M, General Manager at Holiday Inn Express Metropolis, responded to this review

Dear b c, Thank you so much for your candid feedback regarding your recent experience here with us in Metropolis, IL. We also appreciate your loyalty as an IHG Rewards Club Platinum Elite member. While we are most glad that you found our staff to be nice, and the rooms to be clean, I apologize sincerely for the elevator problem,... More 

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