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Super 8 Mattoon

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Super 8 Mattoon
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207 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Lincoln, Illinois
Reviewed 2 days ago NEW

It was a very quite room. Staff was very nice. But the pillows were too soft. They wouldn't even fluff up. We ask the counter lady for more pillows and her response was that she cNnot give us anymore.

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Helpful?
Thank Kathy B
gleason
Reviewed 1 week ago

This is an excellent place to stay. Housekeeping was excellent. They went beyond their duties to make our stay GREAT. Front desk was very friendly. Will stay here again.

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Helpful?
Thank g W
McHenry, Illinois
Reviewed 1 week ago

We basically had to clean the room ourselves because the staff would not do anything for us. The vents on the a/c unit were caked with filth. There were soda stains splashed all over the lamp shade. Dust all over the headboard. Microwave looked like there was an explosion inside that was never cleaned. Food stuck in the sink drain...

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Helpful?
Thank K4275ISmichaelv
Patti D, General Manager at Super 8 Mattoon, responded to this review

I apologize for any issues you experienced while our guest. We strive to see that our guest have the best stay possible. We appreciate your feedback and hope you will choose us again in your future travels to show you what a great place to stay we truly are.

Roscommon, Michigan
Reviewed 2 weeks ago

I usually stay here on my trips between northern MI and Memphis, TN. The reservations were made without a hitch, and check-in was flawless. Unfortunately, when I went in to my room, it was apparent that the bathroom had not been cleaned as there were no clean towels, (I had to go to the desk and ask for some) and...

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Helpful?
Thank Don A
Patti D, General Manager at Super 8 Mattoon, responded to this review

I apologize if your stay was anything less than comfortable. We have remodeled from the floor up with all new carpeting, furniture, beds and bedding, tiles and all bathroom sinks and lighting as well as tiles. We strive to see that our guest have the best stay possible. We hope to see you again in your future travels.

Franklin
Reviewed 3 weeks ago

very nice location & newly remolded !! stay here at least 12 times on the way to or from florida !!!!

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Helpful?
Thank Thomas R
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time from your busy schedule to respond. Your feedback is very important to us as it lets us know how we are doing. We are always happy to hear from our guest about their stay. Thank you again for responding and we hope to see you again in your future travels. Have a safe and...

Niles, Michigan
Reviewed November 4, 2016

We travel to IL about every 3 months and always stay at the Super 8 because they are always friendly and helpful and the rooms are alway clean

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Helpful?
Thank stevegF2961TG
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time from your busy schedule to respond. We are always pleased to hear from our guest and review their stay with us. We strive to see that our guest's have the best possible experience. You are very important to us and we hope to see you again in your future travels. Have a safe and...

Fort Smith, Arkansas
Reviewed October 7, 2016

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Helpful?
Thank Jacquelyn M
Patti D, General Manager at Super 8 Mattoon, responded to this review

Aurora, Illinois
Reviewed September 27, 2016

We drove down to family weekend. The customer service was Awesome and I had hair on my bed and they comped me. The bed was hard and I did not sleep well. The last time I stayed I did not have this problem. I slept well on the first visit.

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Helpful?
Thank 20danitap
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time to respond, we appreciate your feedback. I apologize for any issues you may have experienced while staying with us. We strive to see that our guest's have the best stay possible. I hope you will come again and let us show you what a great place to stay we truly are. We hope to...

Orland Park, Illinois
Reviewed September 27, 2016

Bathroom tub dirty and used towel hanging on back of door. Remodel paint job in bathroom was horrible!

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Helpful?
Thank Michael F
Reviewed September 27, 2016

By far the nicest Super 8 I've ever stayed at. The rooms were very clean. The water was hot. It is located right of the interstate. It was busy but the room was quiet. Definitely would recommend staying here.

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Helpful?
Thank sudzyo_2000
Patti D, General Manager at Super 8 Mattoon, responded to this review

Thank you for taking the time from your busy schedule to respond. Your feedback is very important to us as it lets us know how we are doing. We are pleased to hear that you enjoyed your stay and will be a returning guest. We look forward to seeing to seeing you again soon!

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
All new renovated rooms, flat screen TV's, and free access to the local YMCA with hotel stay ... more   less 

Additional Information about Super 8 Mattoon

Address: 205 McFall Rd, Mattoon, IL 61938-6211
Location: United States > Illinois > Mattoon
Price Range: $57 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Mattoon 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Super Eight Mattoon
Mattoon Super 8
Mattoon Super Eight
Hotel Style:
#6 Business Hotel in Mattoon
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Questions & Answers

Questions? Get answers from Super 8 Mattoon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure blankets are clean”
 of 5 bubbles KathyB833, 2 days ago | Read review
“I don't believe the hotel has an elevator which could be an issue for someone that has mobility issues.”
 of 5 bubbles DougS1234, Sep 1, 2016 | Read review
“All rooms are OK”
 of 5 bubbles 274irinai, Jul 13, 2016 | Read review
“has handicap parking next to entrance & handicap rooms on ground floor”
 of 5 bubbles robertmM5266KL, Jun 14, 2016 | Read review
“Entrance is a little hard to find but worth it.”
 of 5 bubbles bibo69r, Apr 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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