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Holiday Inn Express Hotel & Suites Mattoon

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Traveler (7)
Room & Suite (15)
Dining (4)
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Overview
  • Excellent63%
  • Very good25%
  • Average6%
  • Poor4%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Hotel & Suites Mattoon
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Rooms
Jul 8Jul 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
There are newer reviews for Holiday Inn Express Hotel & Suites Mattoon
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LanguageEnglish
94
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4
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All reviewscracker barrelplenty of parkingcinnamon rollsrooms are cleannewer propertylarge bathroomtub showerpets are allowedhome depotnice hotelwithin walking distancebreakfast buffetgreat breakfastnice sizeoatmealstaff was very friendlya great place to stay
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51 - 55 of 157 reviews
Reviewed March 5, 2015

Had a nice stay here. Room was clean, service was great. We ended up staying two nights because of weather while traveling. Staff was accommodating and helpful. It was nice and quiet and breakfast was nice. Will definitely stay here again. Also plenty of restaraunts...More

Thank Gail S
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded March 10, 2015

Dear Gail S, Thank your for taking the time to review our hotel. We are so happy to hear that your stay met your expectations. Our staff takes great pride in providing a pleasant experience for our guest. We will definitely be looking forward to...More

Reviewed January 4, 2015

We actually stayed here 2 weekends in a row. It was fabulous. The staff was friendly, the rooms were clean and the beds were super comfy. There was a great selection of food at the continental breakfast! The pool area was clean and we'll maintained...More

Thank virginfamilyof5
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded January 6, 2015

Dear Valued Guest, Thank you for your feedback! We are happy you stayed with a two weekends in a row and had a good experience both times. To describe your stay as fabulous is a great compliment to us! We are glad you were able...More

Reviewed December 20, 2014 via mobile

I contemplated this hotel or the Quality Inn which was a little cheaper. But this was well worth the extra price. The room I had was spacious and comfortable and when I mentioned at the desk I wanted somewhere quiet, she gave me the room...More

Thank Patches S
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded January 6, 2015

Dear PatchesS, We are so glad you decided to stay with us and are even more excited you enjoyed your stay. I am sorry you did not get your waffles. Next time try our pancake machine they are fantastic. Thank you for reviewing our hotel...More

Reviewed November 12, 2014

First impressions are important to me. When I entered the hotel tonight, I waited patiently while Matt finished what he was doing at the computer. He finally said "what can I do for you" I explained I had a reservation and told him my name....More

Thank Boopy04
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded November 17, 2014

Dear Boopy04, First I would like to thank you for taking the time to review our hotel. We are very disappointed to hear that you were not completely satisfied with your stay. IHG Reward recognition is one area we are working to improve. We have...More

Reviewed November 4, 2014

Being welcomed by first name and a warm smile is what keeps me coming back. I have stayed at this property since their opening. Having family in the area, and working with EIU on different projects brings me to the area. The HI Express staff...More

Thank Gretchen T
Response from Stephanie P, General Manager at Holiday Inn Express Hotel & Suites MattoonResponded November 6, 2014

Dear Gretchen, It is always a pleasure to have you at our hotel. You have become part of our family. We would like to thank you for your loyalty and we truly look forward to each and everyone of your visits. I would also like...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Restaurant
Hot Tub
Tennis Court
Indoor pool
Details
Price range
$100 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mattoon
#4 Business Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mattoon
#4 Business Hotel in Mattoon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (7)
Room & Suite (15)
Dining (4)
Pool & Beach (1)
Questions & Answers
Ask a question
Spelevator D
January 23, 2017|
Answer
Response from TravelBoy8491 | Reviewed this property |
I don't know. Call the hotel directly
0
Votes
spelevatordover
January 11, 2017|
Answer
Response from Stephanie P | Property representative |
If you have additional questions about the hotel and its ownership please feel free to contact me directly at the hotel. Stephanie Packer Area General Manager 217-235-2060
0
Votes
Spelevator D
January 10, 2017|
AnswerShow all 2 answers
Response from Stephanie P | Property representative |
Hi, The Hotel was built in 2008 and is owned by AHIP. If I can assist you in any way please let me know.
1
Vote
Room Tips
"Room 204 was quiet and a view of the field"
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"Room 127 was great for having a pet (close to an exit door)."
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"3rd floor is always a good choice, no one stomping around like a Clydesdale above you."
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"ask for room on West side (back side of hotel) to avoid any chance of I-57 road noise"
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