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La Quinta Inn Chicago Matteson

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5210 West Southwick Drive, Matteson, IL 60443
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150 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Marion, Illinois
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

My family and I stayed here on our way to visit Chicago. Usually La Quinta is a really nice place to stay and we choose this on because of location off of I 57. Plus it was late and we was tired. The front desk lady was very nice . When we got off the elevator there was a funky... More 

Helpful?
Thank BW2510
Nashville, Tennessee
Level Contributor
6 reviews
1 of 5 stars Reviewed 2 weeks ago

The carpet in entire hotel and rooms was filthy Vending machines in lobby did not work The buttons in elevator were broken The front desk clerk was very friendly. Only one mini bar of soap and small bottle of shampoo provided,.The toilet only flushed if you held the handle down for the entire flush.. Dirty carpet in the whole. I... More 

Helpful?
Thank mslady_1998
1 review
4 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel, very neat and clean. Nice area. We were there over the 4th of July and never having stayed in the southern part of Chicago, I was a bit apprehensive. But I felt very safe. Place was clean.

Review collected in partnership with La Quinta

Helpful?
Thank Roger F
Grand Rapids, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice stay rooms really clean breakfast was good and convient decent price and also really peaceful and quiet at night good stay!really close to shopping centers and also to other food if youre not a fan of hotel food.

Helpful?
Thank tallisall
Royal Palm Beach, Florida, United States
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've tried to stay with LaQuinta hotels in past, because they are usually nice-clean for business people and family friends. LaQuinta in Matteson (suburb of Chicago) was booked on name reputation only. The hotel sits back of main road. Missed it the first time and drive past it We had to change rooms due to the smell. Stinch of mold/old... More 

Helpful?
Thank Tina S
Springfield, Missouri
1 review
2 of 5 stars Reviewed June 15, 2016

The hostess was rude to the other staff and her only concern was trying to get out as fast as she could. She had everything cleaned up before time and seemed a little upset if anyone asked for a spoon or napkin.

Review collected in partnership with La Quinta

Helpful?
Thank 230deen
Bernadette W, General Manager at La Quinta Inn Chicago Matteson, responded to this review

Thank you for your review. I certainly would not want to be rushed during breakfast. I appreciate your candid feedback as I can use this as a training resource to ensure this doesn't happen in the future. Once again, thank you for your review. More 

LINCOLN, United States
1 review
3 of 5 stars Reviewed June 15, 2016

Hotel seemed to be reduced in size. Beds were smaller than most hotels I have stayed at of comparable prices and ratings. Hallways were narrower, and bathroom was small. Only one mini bar of soap and small bottle of shampoo provided. In our modern society it failed to take in to consideration the need for available outlets. Had to unplug... More 

Review collected in partnership with La Quinta

Helpful?
Thank Patrick H
Bernadette W, General Manager at La Quinta Inn Chicago Matteson, responded to this review

Thank you for your review. I am sorry that our hotel did not meet your needs. If you wish to discuss your stay further please reach out to me at 708-503-0999 or lq1017gm@laquinta.com. Thank you again for your review. More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed May 29, 2016

My stay was comfortable, room was clean although it appear the bed was made and sheets not changed. The breakfast could use a little more variety and the clerk had to pull double duty of breakfast manager and check-in clerk.

Review collected in partnership with La Quinta

Helpful?
Thank Marshall M
Bernadette W, General Manager at La Quinta Inn Chicago Matteson, responded to this review

Thank you for your review! I appreciate your candid feedback about the sheets. I have spoken with my housekeeping supervisor to ensure this doesn't happen again. I hope that you will give us another try. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about La Quinta Inn Chicago Matteson

Address: 5210 West Southwick Drive, Matteson, IL 60443
Location: United States > Illinois > Matteson
Price Range: $87 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Chicago Matteson 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
La Quinta Inn Chicago Matteson Hotel Matteson
Baymont Inn Matteson
Matteson Baymont Inn
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