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Holiday Inn Chicago Matteson Conference Center

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Holiday Inn Chicago Matteson Conference Center
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141 Reviews from our TripAdvisor Community

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Showing 139: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

The rooms were ok nothing outstanding. Our door to our room we had to hit hard just to get the door open. The pool was out of order. We played some of the arcade games. They need to be fixed. The bar in the hotel messed up our bill. The bartender didn't know how much change to give back. The... More 

Helpful?
Thank farmerdaughter
Champaign, Illinois
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

The rooms were okay and it did come with a king bed. My biggest issue was at check-in on a Saturday afternoon only 1 desk clerk. The hotel knew that they were completely booked up for the weekend. My question is only 1 clerk??? Really long wait to get in. Rooms are dated and like most hotels now you only... More 

Helpful?
Thank barbie155
A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago NEW via mobile

Room was Aok and breakfast the same. Not a fan of town but hotel was acceptable. Bar Louie is restaurant and we were initially excited but turned out a disaster. Initially they had terrible service on first day. On second day, they required a 10 cover even if we were staying in hotel. The security guards were not friendly.

Helpful?
Thank A TripAdvisor Member
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have to say....from the moment I walked in until I was dropped off at a local business the next day, best customer service EVER. Martin....is absolutely wonderful. He understands and executes the best "customer service" model, along with his collegues. It's no mistake he is pursuing Public Relations in his education. I would like to add too as a... More 

Helpful?
Thank Tammi T
Durham, North Carolina
Level Contributor
212 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay Report - 7/13 - 7/14/16 Location: The hotel is located in Matteson, IL, one of the south suburbs. It's an hour train ride away from Chicago's Millennium Station via the Metra Electric line. The hotel is on US 30 (Lincoln Highway) and its exit off I-57. Two miles to the east is the 211th Street Metra Station. There's a... More 

Helpful?
Thank Sal_Paradise767
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel stay was nothing short of a nightmare. The following are a list of problems that we incurred during our 4 night, 5 day stay. 1. Charged different price than originally quoted upon check in. 2. Pool was working most of the time, which was a problem with kids. 3. Hot tub was out of order the entire time.... More 

Helpful?
Thank Sarah H
West Michigan
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here one night after the Jimmy Buffet concert in Tinley Park. Hotel room was very dated but the bathroom did have plenty of counter space. The microwave was from 1970. The ice machine did not work on the 2nd floor and the 2nd floor also smelled like smoke both days...fresh smoke so maybe an employee? Whoever, it was GROSS!... More 

Helpful?
Thank FunFamily04
Mattoon, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Friendly staff and easy early check in made the stay pleasant. Room was comfortable and quiet and location was ideal for a concert night getaway nearby. Hotel was close to highway and easy to find. Will definitely stay again.

Helpful?
Thank Katkarp
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We were there for a tournament on June 10-12th. The air conditioner didnt work properly and we were always on the warm side. The bathroom was warped and didnt close very easy. The ice maker didnt work so I had to go upstairs every morning for ice. No security. There were young kids running through the hall and 3am yelling... More 

Helpful?
Thank Julie M
Cleveland, Ohio
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 21, 2016 via mobile

When I checked in there was one front desk agent and four people waiting. I felt the check in process was rushed, obviously because they were short staffed. No amenities of the facility were mentioned,outside of the pool passes. I left my things in the room and left for an event. When I finally looked at the bathroom the toilet... More 

Helpful?
Thank SiDu31
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Chicago Matteson Conference Center.Matteson, a southeast suburb of Chicago, is in the heart of everything at the four-way intersection of I-57 and Rte. 30, we offer a convenient location with easy access to I-80, I-294 and I90/94.Welcome to the Holiday Inn Matteson Hotel and Conference Center NEWLY RENOVATEDComfortable with a new contemporary look, the hotel offers 202 quiet guestrooms including luxurious whirlpool suites. The Holiday Inn Matteson Hotel provides you with a home away from home. Escape to our exquisite oasis area where the indoor pool, whirlpool, game room and fitness center await you. Restaurant/Bar Our Bar Louie Restaurant offers selections for breakfast, lunch, dinner and room service featuring menu options for everyone. You can catch all the latest sports events in Bar Louie on our many large flat panel TVs open every day of the week. Relax in our huge Lounge area where you can unwind. Three beautiful ballrooms and 9 multi-purpose rooms provide 13,000 square feet of flexible meeting space. Our skilled Catering staff provides the creativity and personalized service you expect. Holiday Inn Matteson offers the most versatile and exclusive meeting rooms in the area.Nearby attractions include First Midwest Bank Amphitheatre,Tinley park covention centre,Bar Louie(onsite) and many others...Nearby Companies include Ford Motors, Applied Systems, Ace Paint, Panduit, UGN, Chicago Auto Auction, Federal Signal, Formax and ITW. The hotel is also conveniently located minutes from the Tinley Park Convention Center, Rte 66 Raceway and Casinos. ... more   less 

Additional Information about Holiday Inn Chicago Matteson Conference Center

Address: 500 Holiday Plaza Dr, Matteson, IL 60443-2243
Location: United States > Illinois > Matteson
Price Range: $91 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Matteson Conference Center 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Matteson Hotel Matteson
Matteson Holiday Inn
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