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Hampton Inn & Suites Chicago Southland-Matteson

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Hampton Inn & Suites Chicago Southland-Matteson
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago Southland-Matteson
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Showing 323: English reviews
Miami, United States
2 reviews
5 of 5 stars Reviewed May 4, 2016

I stayed two days and had two separate reservations because I used my Hilton Honors points for one reservation and paid for the other. The check-in agent was very helpful and combined both reservations. She saved me the time and headache of having to making the changes the following day. The hallway was a little noisy...but I did not report... More 

Review collected in partnership with Hampton

Helpful?
Thank Tina H
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you had a great stay here at the Hampton Inn & Suites Chicago Southland-Matteson and would like to thank you for your good review. We hope you return again on your next visit to our area. More 

Utah
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 30, 2016 via mobile

My sister and I stayed here for 5 days and had a very positive experience. The hotel was modern, the staff was very friendly, the rooms were clean, the breakfast was tasty and had a nice variety of choices every day. I would definately recommend this hotel.

Helpful?
Thank MBBE123
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you two enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for recommending us to others and we hope you get to return again soon. More 

Austintown
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 27, 2016

We stay at Hampton all the time...This is not your usual Hampton. Too many times we observed that the front desk was not manned. Hotel front desk staff was not very pleasant. There was too much going on that the staff should have had under control. They allowed people to yell and carry on in a manner that was disturbing... More 

Review collected in partnership with Hampton

Helpful?
Thank WellPleased52
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job. The next time you have the opportunity... More 

NAPERVILLE, United States
1 review
5 of 5 stars Reviewed April 25, 2016

Hotel is centrally located with shopping and many restaurant choices. Hotel staff very kind and courteous. Very clean rooms, updated bathroom. Easy to book online. No problem checking in, took less than 2 minutes. Same with checkout, was out in less than 2 minutes. Very quiet at night, even with some 'neighbors' that looked like they might be partying, did... More 

Review collected in partnership with Hampton

Helpful?
Thank Tricia S
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you enjoyed your stay at our hotel. I was especially glad to read that you had a speedy and efficient check-in. Our main concern is for all our guests to have a welcoming stay and I... More 

Westminster, Maryland, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 20, 2016

Very nice hotel in a somewhat otherwise sparse location. Not much going locally but the hotel was great. Clean and comfortable rooms. Front desk staff was very friendly and eager to offer assistance. Continental breakfast was just a little bit better that typical in the food selection and the service staff was friendly. Within walking distance from a variety of... More 

Helpful?
Thank Wayne S
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for your business and for your good review of our hotel. We hope you choose us again on your next trip to our area. More 

1 review
5 of 5 stars Reviewed April 20, 2016

I received service above and beyond that which can be expected. I would stay there again in a heartbeat. Way to go. the hotel appeared extremely clean. Staff was friendly and efficient. Breakfast was good and if something wasn't on the menu they provided it anyway. WOW!!

Review collected in partnership with Hampton

Helpful?
Thank jackiecQ4192JX
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you think our service is above and beyond. Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson and we hope you and your family return again soon. More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed April 18, 2016

The hotel was wonderful. The room was clean. Staff was helpful and kind. The complimentary breakfast was one of the best we have experienced. The decor was modern and beautiful. I cannot say enough wonderful things about this hotel. And to top it off, the price was great.

Review collected in partnership with Hampton

Helpful?
Thank 927jennifern
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you and your family enjoyed your breakfast so much here at the Hampton Inn & Suites Chicago Southland-Matteson and appreciate such a good review. We hope to see you again the next time you are in our area. More 

Clarksville
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

Very friendly and helpful staff greeted us. This is what Hilton/Hampton is known for. Excellent suite, very clean and well stocked room. Glad we choose to stay at this hotel. Breakfast was great, coffee was always hot.A big thank you to the front desk staff that helped my husband scan his paperwork.

Helpful?
Thank Graysonfox
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

You are welcome and it was our pleasure to help. Thank you for your good review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson and we hope you will return again in the near future. More 

Voluntown, Connecticut
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 11, 2016

Visited this hotel while doing business in the area. Very nice staff, clean hotel, good breakfast. Also located in an area that is conducive to walking. Rate was good. Pool looked to be in good shape. Did experience some problems signing onto Wifi... something I have experienced in other Hamptons. Thanks again for a nice safe stay.

Review collected in partnership with Hampton

Helpful?
Thank Betty33958
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed your stay and that you felt safe here. We hope you get to return to our area and stay here with us again. Thank you for your good review. More 

Champaign, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2016

My wife and I stayed here with our son and his family which included 3 preschool children. Very nice place with friendly, helpful staff. Great pool. Nice breakfast. Very nice rooms. We will use this hotel again when in the area. The staff went out of their way at a couple of points when we had needs that were a... More 

Review collected in partnership with Hampton

Helpful?
Thank Jim E
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We will let the staff know you found them helpful and friendly. Thank you and your family for such a good review and we look forward to seeing you again here at the Hampton Inn & Suites Chicago Southland-Matteson. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Ave, Matteson, IL 60443-2102
Location: United States > Illinois > Matteson
Price Range: $133 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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