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Hampton Inn & Suites Chicago Southland-Matteson

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Hampton Inn & Suites Chicago Southland-Matteson
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340 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago Southland-Matteson
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Showing 339: English reviews
matteson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean rooms, good service, friendly. I have stayed at most of the hotels in this area and this one was the nicest. I will stay here again. It was right off the freeway and close to family. Good coffee and breakfast.

Review collected in partnership with Hampton

Helpful?
Thank Gerald R
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for letting us know you and your family enjoyed staying here at the Hampton Inn & Suites Chicago Southland-Matteson and that you would return. Your good review is appreciated. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great customer service. Fatima Yamout did an outstanding job searching for a room when I did not have reservations there and everything was booked. She called many places including competitors to find a place and did not give up. The room was great too as with all Hampton Inns

Helpful?
Thank Chad A
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We were glad to be able to assist you during your stay in our area. We hope you will return to stay with us the next time you are in the area. More 

Cincinnati, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

I brought my son up there for a surprise concert at the Amphitheater, which is very close. As soon as I walked in, I could see how clean the hotel was from the lobby and dining room. The front desk worker ( I hate saying that....I wish I would have gotten her name) was extremely friendly. Went to the room... More 

Helpful?
Thank wjfritts
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for staying here with your son during your trip to our city. We are glad you two enjoyed staying here and hope to be seeing you again soon. Thank you for your good review. More 

Belden Ms
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff and the hotel was the best one I have every stayed at! The location was a good one the breakfast was the best and the staff was so nice what every we needed they took care of it and when I go to Chicago it is the only Hotel I will stay

Review collected in partnership with Hampton

Helpful?
Thank craigdf
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We will be sure to let our staff know of your great review. Thank you for your good review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson and we look forward to seeing you in the future. More 

IL
Level Contributor
244 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed here before, but it has been a couple of years. The interior and our room appeared to have been recently updated. Everything was immaculate and the beds were so comfortable for a good night's sleep! Breakfast was very good for the standard offerings of Hampton Inns. The young lady working in the breakfast room kicked up the... More 

Helpful?
Thank Hoosierfan_7
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for returning to stay here at the Hampton Inn & Suites Chicago Southland-Matteson. We will be sure to let the staff know of your good review and we hope you will return again soon. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here frequently and really love this place. The rooms are clean and very comfortable. Nicely furnished rooms with great beds and bedding. The decor is very modern and the atmospere is casual and comfortable. The free breakfast is fantastic with something for everyone. My only complaint is the free wi-fi. Before they offered a paid premium option, the... More 

Helpful?
Thank Jeff N
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We enjoy hearing from our return guests and we here at the Hampton Inn & Suites Chicago Southland-Matteson want to let you know we appreciate your business. We will also look into the wi-fi and see what can be done. Thank you for your good review. More 

Aurora
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel! Very modern and comfortable. The staff is beyond friendly and professional. We enjoyed our stay so much that we missed breakfast because the bed was so comfortable. The bathroom was very nice with a walk in shower.

Review collected in partnership with Hampton

Helpful?
Thank Carolyn B
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you two enjoyed your getaway here at the Hampton Inn & Suites Chicago Southland-Matteson and hope to be seeing you again. Thank you for your good review. More 

charlotte, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

very clean and very friendly staff and great breakfast We will stay at this hotel whenever we visit Chicago The entire stall goes out of there way to make sure you are satisfied and right down to the maid service. I highly recommend this hotel

Review collected in partnership with Hampton

Helpful?
Thank Steven P
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you found our hotel clean and our staff friendly. Thank you for your good review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson and we look forward to seeing you again. More 

Miami, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were visit relatives in the area and chose this hotel based on reviews, It was fabulous--the staff, namely Marcy who took charge of the fantastic breakfast buffet,everything was restocked regularly--cleanliness outstanding--seats arranged after guests left--she was Perfect. Anton at the front desk was so pleasant, as was all the staff. Hotel spotless--love this hotel--stay here--Great!!!

Helpful?
Thank Annette B
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you chose our hotel the Hampton Inn & Suites Chicago Southland-Matteson to stay at during your visit to your relatives. We are glad you had such a good stay and would like to invite you back the next time you come to visit family. More 

Chicago, Illinois
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

When arriving I was greeted by a lovely young lady, whom made sure she tended to me in between the phone ringing off the hook, 3:40 pm on a Tuesday. I was given 2 key cards, rm 212 for my 3 guest & I. Our rm was directly across from the elevators. This worried me because I requested a quite... More 

Helpful?
Thank Nikole R
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for your comments about our hotel on Trip Advisor. We are very sorry for the fact that you did not have a comfortable stay. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations as this is not typical... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Ave, Matteson, IL 60443-2102
Location: United States > Illinois > Matteson
Price Range: $137 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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