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Hampton Inn & Suites Chicago Southland-Matteson

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20920 Matteson Avenue, Matteson, IL 60443
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309 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Chicago, United States
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Spent only one night for a family reunion. Other members stayed 2 days. Was very pleased with this hotel because I wanted other family members near and far to feel like they were on a vacation and feel comfortable about being safe and happy. I like the best of things and I knew my family reunion hotel was going to... More 

Review collected in partnership with Hampton

Helpful?
Thank Beverly J
United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here with another couple while attending the Frankfort Bluegrass concert in July. This hotel had a warm friendly welcome, nice clean room, comfortable beds with thick good quality mattresses, large bathroom with plenty of counter space, and a nice breakfast. No complaints.

Review collected in partnership with Hampton

Helpful?
Thank Cari D
Denver, Colorado
1 review
2 of 5 stars Reviewed 5 days ago NEW

Room was too hot to sleep. Staff said they could not make the room cooler. When I checked out I said I was not 100% satisfied and did not want to pay. They said they could do nothing about that and promised to have manager call me. No one ever called me. When disputed charge I was informed that my... More 

Helpful?
Thank creditbiz
Minneapolis, Minnesota
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

From the empty Hennessy bottles lining the parking lot to the adjacent run-down strip mall overgrown with weeds. The area closed stores and restaurants... Nah. It just feels like someone gave up a long time ago. Not that it's a super big deal, but I wish I'd have know when we booked that they had a broken hot tub. Things... More 

Helpful?
Thank Elissa M
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Saint Joseph, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Great hotel with all of the necessary amenities. Clean. Helpful staff. We had an issue with our keycard, but the front desk staff came up to assist right away. Would definitely recommend this hotel to friends.

Review collected in partnership with Hampton

Helpful?
Thank juliepD807QJ
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Chesterton, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

Friendly and accommodating staff, lovely building, and overall wonderful experience. My husband and I stayed here and were given exceptional service and had a great night's sleep. Although the hotel was full, we had a quiet and pleasant atmosphere the entire stay.

Review collected in partnership with Hampton

Helpful?
Thank K9005GAjessicae
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are delighted to know you had a wonderful time here at the Hampton Inn & Suites Chicago Southland-Matteson and hope to see you again when travel plans permit! More 

Kansas City, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I did a two night stay @ Hampton Inn Matteson Ill. The staff was very helpful and friendly. The hotel (rooms, lobby,etc) very clean and bright. Love the location right off the highway, easy access and the fact that there are places near to shop or eat if you like within walking distance. I would stay here again if in... More 

Review collected in partnership with Hampton

Helpful?
Thank Gregory M
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. We will be looking forward to seeing you again the next time you are in our area. More 

Peoria, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

Kept me up most of the night, just kept turning off and on continuously! Also the thermostat had a mind of its own. Nice hotel I just expected better from this hotel I usually stay in when I go to Chicago. Breakfast was a little disappointing also, food was cold.

Review collected in partnership with Hampton

Helpful?
Thank 452hankb
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are sorry to read your rest was disturbed. We are glad you think we are a nice hotel and want to invite you back again. Thank you for your review. More 

Tuscaloosa
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is near everything you would need. It made it convenient for my family with regards to deciding what to eat. The staff was very friendly and after 4 days, my children wanted to stay there and never return home.

Review collected in partnership with Hampton

Helpful?
Thank romelg329
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We want to invite you back again so you can stay longer. Thank you for such a nice review of our hotel the Hampton Inn & Suites Chicago Southland-Matteson. More 

West Chester, PA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel rooms are spacious with nice sized bathrooms, so you will be very comfortable. The staff is friendly and helpful. The breakfast selection is okay with both hot and cold choices, and the staff there are very welcoming and accommodating. There are shops and restaurants nearby, so it is convenient if you need to get out and run some... More 

Review collected in partnership with Hampton

Helpful?
Thank Stephen T
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed your stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for your good review. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Avenue, Matteson, IL 60443
Location: United States > Illinois > Matteson
Price Range: $113 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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