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Comfort Suites

#9 of 15 Hotels in Marion
Certificate of Excellence
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Manhattan, Illinois
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Coming up from south, did not want to get involved with Carbondale traffic. This Comfort Inn is on Il 115, before the main streets of Marion and Carbondale. While it was mid July, the hotel was quiet and only the first floor occupied, to make it easy on the cleaning crew. Staff was friendly, hotel was great. So glad to... More 

Helpful?
Thank roadtripmajik
Hot Springs, AR, USA
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had two excellent rooms. The best part about the room was a separate area in the room to pit the Pack-N-Play. All this for an excellent rate. The hotel has an easy on and off to and from I 57. Book this hotel.

Helpful?
Thank mark71901
1 review
5 of 5 stars Reviewed 2 weeks ago

On the road for 7 days, this was the best hotel we had. Reasonably priced, very clean, very roomy. Great breakfast bar and very friendly host and hostess. Had a clean pool and a nice outside patio. Would stay again.

Helpful?
Thank Poppy T
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us a review on your recent visit. We are happy to hear you enjoyed your stay with us and thank you for the kind words. We hope to help you with your traveling needs on your next visit to the area. Sincerely, Amy Rogers Guest Service Manager More 

Jacksonville Beach, Florida
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

I pulled in town late and was greeted outside by the clerk who was also acting as a doorman at the time. I did not find a single problem with the room or services provided, which is amazing since I usually do. I drove a 16' box truck and found great parking directly behind a horse trailer. The morning clerks... More 

Helpful?
1 Thank Jason E
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Jason, Thank you for taking the time to give us your feedback on your recent stay with us. We are delighted to hear you enjoyed your stay with us and the staff joins me in thanking you for your kind words. We do take pride in the service we offer to our guest and it's always nice to hear... More 

Peoria, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2016

Room was comfortable, but failed to receive my wake up call. When I informed the front desk she said that the evening clerk had not wrote it down and she was very apologetic. The hotel was very crowded on Saturday night and there was drinking in the lobby and I do not think that should have been allowed. Usually the... More 

Helpful?
Thank Rod H
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Rod, Thank you very much for taking the time to give us a review on your recent stay! Please allow us to apologize for missing your wake up call and the disturbance in the lobby area. We actually do not allow drinking in our public area and this was addressed with the employee that worked that evening to ensure... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 12, 2016

very comfortable room with separate sitting area mini bar fridge etc. decent free breakfast bar with waffles eggs and bacon. big indoor swimming pool but no hot tub. good for the money close to where we needed to be.

Helpful?
Thank lauagreenbud
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on you recent stay with us. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again on your next visit to the area. Sincerely, Amy Rogers Guest Service Manager More 

Bloomington, Illinois
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 28, 2016

They changed names of the Choice Hotel properties in Marion, remembering that we stayed previously at the other Choice Hotel (now Comfort Inn) which is very nice. This Comfort Suites was OK, but our room was disappointing. Part of the hotel had been updated and they were not afraid to charge us full price for a crappy room. The beds... More 

Helpful?
Thank Joe M
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello Joe, Thank you for taking the time to fill our a review on your recent stay at our hotel. I want to first of all apologize for the problems you experienced with the cleanliness of your rooms. We take all comments from our guest seriously, and I'm disappointed to hear your stay was not a satisfying one. I have... More 

Marion
Level Contributor
368 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed May 25, 2016

Stopped during storm after long drive. Actually stopped by accident because we were trying to get to another hotel but were confused by the exit and stopped here rather go back around on the highway with a uhaul and trailer. It was easy to get to and had room to park the truck. Staff was friendly and I used my... More 

Helpful?
Thank Paul S
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay! We are happy to hear we could help you with your lodging needs after your long day of traveling. We take pride in the service we offer to our guest, and it's always nice to hear the kind works. Again, thank you and we... More 

1 review
5 of 5 stars Reviewed May 19, 2016 via mobile

My kids had lots of fun on pool,lots of choice in breakfast waffle egg yogurt sausage juice sweet rolls and big room good when traveling with family. friendly desk person. easy to find right on exit good restaurant next door will be back next month

Helpful?
Thank SHolland_k9
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on our hotel! We value and appreciate all comments from our guest, and we are happy to hear you enjoyed your say with us. I have shared your comment with our team and they join me in thanking you for your kind words. Again, thank you and we... More 

Bruce, Wisconsin
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 17, 2016 via mobile

I stay here yearly and have found it to be adequate for my needs. This visit I was very dissatisfied with my room. The bathroom was not clean. Disgusting is my only description. Amazingly the room itself was somewhat clean, bed was comfortable, and staff was responsive to the bathroom issue. I suggest that if you choose this location you... More 

Helpful?
Thank sunrisebooklady
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on your recent stay at our hotel! We value all feedback from our guest and we thank you for taking the time to bring this matter to our attention. Please except our sincere apology for the problem you experienced. This is not the normal housekeeping service we offer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you need to unwind or wrap up your work, Comfort Suites gives you the room you need. Spread out in oversized rooms with separate areas for working, sleeping and relaxing. ... more   less 

Additional Information about Comfort Suites

Address: 2608 W Main St, Marion, IL 62959-4931
Location: United States > Illinois > Marion
Price Range: $93 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Marion
Comfort Suites Marion
Marion Comfort Suites
Hotel Style:
#8 Business Hotel in Marion
#9 Family Hotel in Marion
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