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BEST WESTERN PLUS Marion Hotel

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#7 of 15 Hotels in Marion
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Marion Hotel
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459 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Kennesaw, Georgia
Reviewed 3 days ago NEW

The hotel itself is ok, room was good, bed was good, breakfast ok but the room phones do not work and, even after I've told management about it three times, nothing has been fixed. Missed 2 calls. Door lock would not "LOCK." Couldn't call desk to have them come since phones were out. Slammed door dozen times, finally locked. Worrisome....

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Helpful?
Thank Barbara N
Waunakee
Reviewed 1 week ago

This hotel is close to the interstate, the breakfast was good, and a Crackerbarrel was close by. My only problem was the cheesy TV remote that appeared to be disposable and would not select channels properly.

Review collected in partnership with Best Western
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Helpful?
Thank BadgerRay
Kingston, Tennessee
Reviewed 3 weeks ago

This is a nice hotel. We stayed one night while traveling. The staff was pleasant and helpful. The room was clean and the bed comfortable. The free breakfast was standard for Best Westerns. . . adequate and OK.

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Helpful?
Thank Canonman43
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. We are pleased you enjoyed your stay with us and hope to see you again soon!

Rocklin, California
Reviewed 4 weeks ago

This is a quiet hotel despite being located right off of interstate 57. We stayed for one night before moving from Marion. Clean hotel. Satisfactory front desk staff; not very friendly but ready to answer any questions and requests. Standard breakfast. Overall one of the nicer Best Westerns that we've stayed at.

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Helpful?
Thank Jessie C
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. I am sorry desk staff was not very friendly. My staff is normally very friendly so not sure what happened but I assure you I will address it. I am pleased you enjoyed your stay overall and found our hotel to be one of the nicer ones you have stayed at. We...

Springfield, Illinois
Reviewed 4 weeks ago

The staff are extremely nice and helpful. The hotel is very clean and pleasant. We stay there every time we go to Marion. It is one of our favorite hotels period. The experience has always made our trip much more enjoyable.

Review collected in partnership with Best Western
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Helpful?
Thank charlesfE9965GL
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us each time you are in Marion. We all work hard to ensure we can provide the best accommodations for our guests. The staff is pleased to hear your review. We hope to see you again soon!

Rockford, Illinois
Reviewed 4 weeks ago

I would not recommend if choosing this hotel for the pool/hot tub area in the winter months. The hot tub was not hot and the roof was dripping cold water. The room was not the cleanest, but ok for the price.

Review collected in partnership with Best Western
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Helpful?
Thank CB0001
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. I am sorry the hot tub was not hot enough we have addressed this to ensure it is not a problem moving forward. I hope you will stay again so that we may have another chance to exceed your expectations.

Cheboygan, Michigan
Reviewed January 11, 2017

Breakfast was good. Room clean and looked like new carpet. Two chairs in room to sit on. Fridge and microwave in room were nice to have. Pool area was kind of cool. Used the hot tub and that was really hot, lots of bubbles when turned the timer on. Pool water seemed a little cool for me, it was not...

Review collected in partnership with Best Western
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Helpful?
Thank willy911
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. We are pleased you enjoyed your stay. Thank you for providing your input. I had maintenance turn the heat up a little in the pool. We hope to see you again soon!

Hartselle
Reviewed January 11, 2017

I was pleased with our stay. The only thing they didn't do was offer bottles of water for H.O.G members but it's no big deal overall everything was good. I would recommend this hotel to other H.O.G members going thru that area

Review collected in partnership with this hotel
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Helpful?
Thank willsteinstudios
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. I am sorry they did not offer the bottled water to you. I have shared this with my staff. We are pleased that you enjoyed your stay and look forward to your next visit.

Memphis, Tennessee
Reviewed January 8, 2017

This unexpected trip was for the death of my children's father. The staff was great to keep us all in the same room with the best discount for all 5 of us. They were very friendly and helpful during our time of grief and need.

Review collected in partnership with Best Western
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Helpful?
Thank cindybI3622OZ
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. We want to extend our deepest condolences for your loss. We are glad we could be there for you during this difficult time. Hopefully your next visit will be under better circumstances and we look forward to seeing you again.

White Bear Lake, Minnesota
Reviewed January 4, 2017

We stay at this property each year on our way to and from Florida. It is quiet (for being right off of the freeway) and always clean. The staff is very friendly and helpful. The breakfast is standard for a Best Western but is presented well and is organized well. It is close to several restaurants (walking distance).

Review collected in partnership with Best Western
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Thank WhiteBearWilt
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36 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Newly Updated Best Western Plus Marion Hotel. Conveniently located on I-57 at exit 53, we are a short walk from Cracker Barrel and Twenties Hideout Restaurants. The Best Western Plus Marion Hotel offers a Free Full Hot Breakfast, Free WiFi in the rooms and public areas and a newly updated 24 hour business center for guest use. After you work or play hard all day, you can swim year round in our large atrium enclosed pool or relax in the hot tub. You can also maintain your exercise routine in our newly updated fitness room or with free passes to Golds Gym. All rooms have 32' Flat screen TV, DVD players with DVD Rentals at front desk, AM/FM alarm clock with MP3 connection, Microwave and Refrigerator. The Best Western Hotel is located just 18 miles from Southern Illinois University Carbondale (SIUC) and 3 miles from the Williamson County Airport (MWA). We are also located near Shawnee National Forest, Crab Orchard National Wildlife Refuge and Rend Lake. ... more   less 

Additional Information about BEST WESTERN PLUS Marion Hotel

Address: 400 Comfort Dr, Marion, IL 62959-4969
Location: United States > Illinois > Marion
Price Range: $75 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Marion Hotel 2.5*
Number of rooms: 78
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Marion
#5 Business Hotel in Marion
#8 Family Hotel in Marion
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Marion Hotel staff and other travelers.
2 questions
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Houston, Texas
Kununurra, Australia
9 months ago

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Questions? Get answers from BEST WESTERN PLUS Marion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go elsewhere”
 of 5 bubbles 691barbaran, 3 days ago | Read review
“I would suspect that all of the rooms are great.”
 of 5 bubbles cprwiz, Dec 12, 2016 | Read review
“I would ask to stay away from the pool due to the odor in the room.”
 of 5 bubbles local_diner27, Oct 22, 2016 | Read review
“Book it - not 'fancy' but a solid choice and great value!”
 of 5 bubbles JettChristopher, Jul 29, 2016 | Read review
“Room 202, end of hall by the exit door on the side the pool is on. Very quiet. It faced the freeway and you couldn't hear it at all.”
 of 5 bubbles 50terryi, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question