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BEST WESTERN PLUS Marion Hotel

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#7 of 15 Hotels in Marion
Certificate of Excellence
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BEST WESTERN PLUS Marion Hotel
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454 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Rockford, Illinois
Reviewed 4 days ago NEW

I would not recommend if choosing this hotel for the pool/hot tub area in the winter months. The hot tub was not hot and the roof was dripping cold water. The room was not the cleanest, but ok for the price.

Review collected in partnership with Best Western
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Helpful?
Thank CB0001
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. I am sorry the hot tub was not hot enough we have addressed this to ensure it is not a problem moving forward. I hope you will stay again so that we may have another chance to exceed your expectations.

Cheboygan, Michigan
Reviewed 1 week ago

Breakfast was good. Room clean and looked like new carpet. Two chairs in room to sit on. Fridge and microwave in room were nice to have. Pool area was kind of cool. Used the hot tub and that was really hot, lots of bubbles when turned the timer on. Pool water seemed a little cool for me, it was not...

Review collected in partnership with Best Western
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Helpful?
Thank willy911
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. We are pleased you enjoyed your stay. Thank you for providing your input. I had maintenance turn the heat up a little in the pool. We hope to see you again soon!

Hartselle
Reviewed 1 week ago

I was pleased with our stay. The only thing they didn't do was offer bottles of water for H.O.G members but it's no big deal overall everything was good. I would recommend this hotel to other H.O.G members going thru that area

Review collected in partnership with this hotel
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Helpful?
Thank willsteinstudios
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. I am sorry they did not offer the bottled water to you. I have shared this with my staff. We are pleased that you enjoyed your stay and look forward to your next visit.

Memphis, Tennessee
Reviewed 1 week ago

This unexpected trip was for the death of my children's father. The staff was great to keep us all in the same room with the best discount for all 5 of us. They were very friendly and helpful during our time of grief and need.

Review collected in partnership with Best Western
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Helpful?
Thank cindybI3622OZ
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. We want to extend our deepest condolences for your loss. We are glad we could be there for you during this difficult time. Hopefully your next visit will be under better circumstances and we look forward to seeing you again.

White Bear Lake, Minnesota
Reviewed 2 weeks ago

We stay at this property each year on our way to and from Florida. It is quiet (for being right off of the freeway) and always clean. The staff is very friendly and helpful. The breakfast is standard for a Best Western but is presented well and is organized well. It is close to several restaurants (walking distance).

Review collected in partnership with Best Western
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Thank WhiteBearWilt
Ashmore
Reviewed 4 weeks ago

We had booked a different motel and it was a really bad place I called and you guys had a room for us and was very helpful when we arrived. Everyone was welcoming when we walked into the motel. The pool area was great and nice and clean. Rooms were clean. Every employee was very polite to us.

Review collected in partnership with this hotel
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Helpful?
Thank Crystal R
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. We are pleased we had the opportunity to provide you the excellent service we strive to provide to all our guests. We look forward to provide you excellent accommodations again on your next visit.

Roscoe, Illinois
Reviewed 4 weeks ago

This is a great option when staying in Marion. The staff is good, the pool area is really nice, and the price is right. The rooms are larger than many hotels, especially for the suites. I have stayed here often and recommend it highly.

Review collected in partnership with Best Western
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Helpful?
Thank Jodi H
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us! We strive to exceed all our guests expectations. We are happy to hear that we continue to provide you excellent accommodations during each of your stays with us. We look forward to seeing you again soon.

San Diego, California
Reviewed 4 weeks ago via mobile

This was a great hotel. The rooms were spacious, clean and the pool is very warm. The staff was very friendly and accommodating. Everything was clean and the breakfast was delicious. We would definitely stay again.

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Helpful?
Thank Jennifer M
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us! We are pleased to hear that we provided you with excellent accommodations during your stay. We strive to provide excellent service to all are guests. We look forward to your next stay with us.

Wisconsin
Reviewed December 12, 2016

Extremely friendly, courteous and efficient desk person (Theresa?) took my from-the-road, last minute request. Check in was easy and quick. Great room, wonderful pillow-top (I think) bed and sparkling clean bathroom. Bigger than usual fridge. Very easy access to room. Very quiet. I left the next morning before the breakfast buffet was open, but I still had a selection of...

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Helpful?
Thank cprwiz
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. I will be sharing this with Tresa and the rest of of the staff. They will be pleased to hear your review. We work hard and strive for excellence to ensure our guests have a wonderful stay. We look forward to seeing you again soon!

Illinois
Reviewed December 2, 2016

My husband and I stayed here one night when we traveled down to my class reunion in West Frankfort. Room was clean and breakfast was good. Location is convenient. It was easy to get on and off the interstate.

Review collected in partnership with Best Western
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Helpful?
Thank KADSIllinois
Eric J, General Manager at BEST WESTERN PLUS Marion Hotel, responded to this review

Thank you for choosing to stay with us. We are pleased we provided you with excellent accommodations. We look forward to seeing you again soon.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Newly Updated Best Western Plus Marion Hotel. Conveniently located on I-57 at exit 53, we are a short walk from Cracker Barrel and Twenties Hideout Restaurants. The Best Western Plus Marion Hotel offers a Free Full Hot Breakfast, Free WiFi in the rooms and public areas and a newly updated 24 hour business center for guest use. After you work or play hard all day, you can swim year round in our large atrium enclosed pool or relax in the hot tub. You can also maintain your exercise routine in our newly updated fitness room or with free passes to Golds Gym. All rooms have 32' Flat screen TV, DVD players with DVD Rentals at front desk, AM/FM alarm clock with MP3 connection, Microwave and Refrigerator. The Best Western Hotel is located just 18 miles from Southern Illinois University Carbondale (SIUC) and 3 miles from the Williamson County Airport (MWA). We are also located near Shawnee National Forest, Crab Orchard National Wildlife Refuge and Rend Lake. ... more   less 

Additional Information about BEST WESTERN PLUS Marion Hotel

Address: 400 Comfort Dr, Marion, IL 62959-4969
Location: United States > Illinois > Marion
Price Range: $73 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Marion Hotel 2.5*
Number of rooms: 78
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Marion
#5 Business Hotel in Marion
#8 Family Hotel in Marion
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Marion Hotel staff and other travelers.
2 questions
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Houston, Texas
Kununurra, Australia
8 months ago

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Questions? Get answers from BEST WESTERN PLUS Marion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would suspect that all of the rooms are great.”
 of 5 bubbles cprwiz, Dec 12, 2016 | Read review
“I would ask to stay away from the pool due to the odor in the room.”
 of 5 bubbles local_diner27, Oct 22, 2016 | Read review
“Book it - not 'fancy' but a solid choice and great value!”
 of 5 bubbles JettChristopher, Jul 29, 2016 | Read review
“Room 202, end of hall by the exit door on the side the pool is on. Very quiet. It faced the freeway and you couldn't hear it at all.”
 of 5 bubbles 50terryi, May 17, 2016 | Read review
“I recommend the top floor so there is no overhead noise.”
 of 5 bubbles 47gaylek, May 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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