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Extended Stay America - Chicago - Lombard - Yorktown Center

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Extended Stay America - Chicago - Lombard - Yorktown Center
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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Costa Mesa, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Negatives: My room had trash on the bathroom floor and in the dresser when I arrived. There were no hangers in the closet. The front desk was generally unstaffed and the hotel did not have a manager. The kitchenette contained no dishes or utensils. The shower was not clean. The bed smelled of cigarette smoke. The ironing board was broken.... More 

Helpful?
Thank Gwilterink
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your room was not as it should have been. I also apologize for the fitness equipment and will make sure this gets looked at and necessary repairs are made. I discussed your comments with our team, and we are inspecting all... More 

Liege, Belgium
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed staying at this hotel and found the room to be spacious, clean and efficient. The staff was helpful and gracious. I found it hard to believe that there was no ice machine. Breakfast was available but was nothing to get excited about. Overall it was a great place to stay at a very competitive price.

Helpful?
1 Thank DrDan2012
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

We appreciate you taking the time to write a review. I am proud of our team for being attentive and providing good customer service. I also truly appreciate your comments about the good conditions of your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our... More 

Marquette
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Pleasant employee at front desk plus a clean and modern room. Comfortable sitting room, kitchen with breakfast bar, clean and modern bathroom and comfy looking bed. Plus a pleasant view despite being in the city area. Very close to restaurants, shopping and everything you would need. Close to expressways but surprisingly quiet.

Helpful?
1 Thank Marquettemary
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you so much for sharing your experience with us. I am glad to know we were able to provide you with great, clean accommodations. My staff will be informed on the good job they are doing taking care of guests. It is also satisfying that you were able to take advantage of our convenient location. Thank you again for... More 

Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 2, 2016

I was asked by ESA to review my recent stay , so here is what I stated, and why my review is only three stars: First of all, I want to say that the staff was very good and tried to resolve the problems we had. The rooms in general are clean and new looking and a good value for... More 

Helpful?
Thank stockdunn
1 review
5 of 5 stars Reviewed June 23, 2016

I stayed along with my family for 10 days.. We liked hotel, facilities & kitchen area. Front desk Manager Vilma is very nice person . she has given nice support to stay comfortable at Extended Stay America.

Helpful?
Thank rajendraprasad b
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you so much for your kind words about your stay. I'm glad to read that your stay was an excellent one and that you enjoyed our fully equipped kitchen. I will be sure to inform Vilma on what a great job she is doing. Thank you again for sharing your experience with us. We would love to see you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 3, 2016 via mobile

It was a very comfortable stay . Large rooms and a kitchen. The lady at the front was nice. It's not Caesars palace but value for money it's a winner. Location is great. If you need to be in the area for what ever the case might be book this place and you won't regret it

Helpful?
Thank Champcj
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you so much for posting a review of our property. I'm glad to read that we were able to exceed your expectations and provide you with a wonderful stay! I truly appreciate your comments about our reasonable rates, fully equipped kitchens, and our spacious rooms. Thank you again for your review. We look forward to seeing you in the... More 

1 review
5 of 5 stars Reviewed May 31, 2016

Clean and spacious rooms, friendly staffs. I always stay at ESA whenever i travel to other cities and states. Staffs were very friendly and helpful. It always has been a good experience for me. Thanks for ESA team.

Helpful?
Thank Munhbat J
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

The team and I appreciate your wonderful remarks. We are so pleased to hear that you had such a great experience and enjoyed our spacious rooms as well as our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed May 23, 2016

Good: ALL SUITS, newly renovated, clean, great customer service, Full kitchen, Utensils Included, GrabnGo Breakfast (don't expect to be fully dine in buffet breakfast) Bad: Little far from Chicago downtown (40-45 mins) not that bad

Helpful?
Thank prabeen m
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you so much for posting a review of our property. I'm glad that you enjoyed our newly refreshed rooms as well as all of the convenient amenities our hotel has to offer! I truly appreciate your kind comments regarding our friendly customer service and I will be sure to share your great feedback with the entire team. Thank you... More 

Cedar City, Utah
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 22, 2016

This place is not luxurious. It is freshly painted and quiet. Location is walking distance from shopping and restaurants. The breakfast bar is very limited, packaged food with some apples. Staff is very friendly. Exercise room is one treadmill and two elliptical trainers. Clean, but not immaculate. Pet friendly.

Helpful?
Thank Munchkindo
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. Still, I'm so pleased to hear that we were able to accommodate your needs with a satisfactory stay overall. I appreciate your kind comments about our friendly customer service as well as our convenient location.... More 

Lisle, Illinois
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 19, 2016

We stayed here for 10 days while closing on our home and purchasing another home. The good points; the room had new laminate flooring and decent size kitchen, counter to eat at in kitchen, and table in living area with 2 chairs, couch. We had a first floor room, the hotel had an enclosed outdoor area to sit outside. The... More 

Helpful?
1 Thank teresa_11_2012
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you for sharing your experience with us. Please accept our apologies that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our front desk staff to ensure that each guest receives professional customer service. I will also be retraining... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Extended Stay America - Chicago - Lombard - Yorktown Center

Address: 260 E 22nd St, Lombard, IL 60148-6142 (Formerly Extended Stay Deluxe - Chicago - Lombard - Oak Brook)
Location: United States > Illinois > DuPage County > Lombard
Price Range: $71 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Lombard - Yorktown Center 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Lombard
Lombard Extended Stay
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