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Sonesta ES Suites Chicago - Lombard

188 reviews
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Traveler (15)
Room & Suite (24)
Dining (1)
Overview
  • Excellent51%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
“residence inn”(35 reviews)
“full kitchen”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Chicago - Lombard
Special Offer: Free Breakfast & Parking
Hotel deals
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (188)Write a Review
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All reviewsresidence innfull kitchenupstairs bedroompenthouse suitebasketball courtfront deskmain buildingthe upper levelfamily birthday celebrationplenty of closet spacelong hallwayspent the weekdressing areawonderful propertyice makeroutdoor poolfree breakfast
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1 - 5 of 178 reviews
Reviewed 2 weeks ago via mobile

I had stayed here since Nov 2017 for 2months and found excellent service. Only one issue was with the dispenser smell but that was taken care off. I would like to appreciate everyone specially Rachel Caruso for her wonderful service and being great and courteous....More

Thank Its Me C
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 2 weeks ago

Thank you for your comments. It's a pleasure having you as our guest. I'm glad Rachel took good care of you. Come back soon. Happy New Year.

Hotel's Favorite
Reviewed June 11, 2017

Stayed for four nights and was very comfortable. Good price and good location near family, Yorktown, many restaurants. Convenient to O'Hare. Nice breakfast buffet and thank you to the server who got the Greek yogurt for me. One suggestion: the room needs some kind of...More

Thank JSW155
Response from Cynthia I, General Manager at Sonesta ES Suites Chicago - LombardResponded June 13, 2017

We appreciate that you and your family have stayed with us while traveling in the Lombard area. Our lofted rooms do supply much space for families with the two full bathrooms and bedrooms. We do have a two bedroom with a wall and door for...More

Reviewed October 27, 2017

Good value for the price and the room provided many good features. I was pleased with the level of service and the features in the room. A full size refrigerator and oven were nice options though I did not utilize them. Close and free parking...More

Review collected in partnership with Sonesta
Thank leonardm718
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded October 30, 2017

I'm happy to hear that you enjoyed your stay with us and you liked our rooms.... keep coming back, there will be some exciting changes in the future. Thank you for being our guest.

Reviewed October 22, 2017

I stayed here from 18th Feb to 14th March when this property was managed by Residence Inn. Plus points are clean, spacious rooms and a very friendly staff. I had to rate this stay average because i had to change rooms since the room i...More

Thank silenttraveller2017
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded October 30, 2017

I'm so very sorry for the inconvenience regarding the roof. I did place TravelPass points on your account as we are no longer a Marriott property and cannot issues those points. Again, thank you for being our guest and hope you will continue to stay...More

Reviewed October 10, 2017

I was in building 10, was a one queen bed with a full kitchen, and a fire place. REALLY nice to have all the features of a an apartment. But the best reason to stay here is thestaff. Rachael, Vanessa, Kseniya, Odell, Cindy, Maureen, Karen,...More

Thank coreysloan1
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded October 18, 2017

Thank you so much for your comments. It was a pleasure to have you as our guest.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$104 - $329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$104 - $329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (15)
Room & Suite (24)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (6)
Bathroom (1)
Questions & Answers
Ask a question
dkinzie2017
February 26, 2017|
AnswerShow all 2 answers
Response from Cynthia I | Property representative |
We are actually a Marriott hotel. Thank you Cynthia
0
Votes
Teacher2nd
March 27, 2016|
AnswerShow all 8 answers
Response from Cynthia I | Property representative |
Cleaning Fee is only if you have a pet. We have the room deep cleaned after each guest with a pet checks out of the hotel. It is only a one time fee charged at check in.
0
Votes
Room Tips
"Towards the front side."
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"Choose the second floors if your able to walk stairs."
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"Try to take the room near reception during winters"
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"Close to shopping and dining choices."
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