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Residence Inn Chicago Lombard

Certificate of Excellence
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Residence Inn Chicago Lombard
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152 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Aruba
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The check-in went smooth as the emloyee Efrain was very friendly. However, the hotel does not have elevators. Constant problems with the key card. The hotel is good located as there are many restaurants and shopping malls in the area. Premium Oulets Mall is about 30 mnutes away.

Helpful?
Thank Ineke L
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about Efrain. I will make sure he is recognized for his great service. Our key cards can be very sensitive at time depending on where they are stored. We continue look at options to avoid this issue that may occur at times. It is great to see you were able to enjoy all of... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was AMAZING! My husband had to be close to Chicago for a week long training and we decided to join him and visit the local area. We stayed in a bi-level suite and it was SO nice! It was a great place to stay with 3 kids and my aunt who came to help. There was plenty of... More 

Helpful?
Thank Jennifer D
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you had such a wonderful stay at the Residence Inn Chicago-Lombard. The hotel is such a great location for families with our large guest rooms and all the out door areas for gathering. We hope to see you again the next you travel to the Lombard area! More 

Michigan
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of the older style Residence Inns which have outside entrances, and your room is on either the first or second floor. So if you don't want to lug your suitcases up stairs, ask for a first floor. The insides have recently been remodeled and are nice. The night I was there they had hamburgers from the grill... More 

Helpful?
Thank nosuninwinter
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you were able to join us for our complimentary Breakfast Buffet and Mix events in the evening. The Residence Inn Chicago Lombard is in the process of changing the breakfast buffet to add many more choices in the next month as are all Residence Inns. We hope to see you the next time you travel... More 

Rosholt, Wisconsin, United States
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had family from Sweden and wanted to show them Chicago. The Residence Inn worked great for this purpose. We were able to get 3 rooms in the same building so we were close, but had our privacy. The breakfast room was a great place to sit and visit as was the outside deck. It is close to I88 so... More 

Helpful?
Thank Jo-Ann G
Management36280, Front Office Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking the time to comment on your recent stay with us at the Residence Inn Chicago Lombard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that you encountered during your stay with... More 

A TripAdvisor Member
1 of 5 stars Reviewed June 14, 2016 via mobile

Trash and cigarette butts outside the door. The main clubhouse has overpowering scent from the food served. Very loud - probably OK for families who wanted to take advantage of pool and courts. Not recommended for business traveler who wants quiet to prepare for the next day.

Helpful?
Thank A TripAdvisor Member
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We understand how challenging it can be in summer with all of the families that travel to the area. We have shared your feedback with the appropriate departments on what we can do better moving forward. Thank you for your time! More 

Denver, CO
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 31, 2016

The location was convenient to the highway and everywhere else my family needed to be. The rooms were clean and spacious. The staff was all very friendly and helpful. The complimentary breakfast is a nice option for those with busy schedules.

Helpful?
Thank HMDenver
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you and your family had a great time while visiting the Lombard area. We hope to see you again at the Residence Inn Chicago Lombard. More 

Washington DC, District of Columbia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 20, 2016

We had a late check in and had no issues doing so; flight delayed, but it was awesome to go here and not have to deal with any issues at check in. The room was clean and pretty neat in its layout than other RIs we've stayed in. Our kid had a pack and play that was set up already... More 

Helpful?
Thank MrsAMTO
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are happy to have been able to accommodate your check-in request & to see you were able to enjoy our complimentary breakfast. Thank you for taking the time to share your experience at the Residence Inn Chicago Lombard. More 

Charlotte, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 25, 2016

Arrived late - one person at front desk and four people waiting in line. Bad first impression....who wants to wait to checkin at 1am? 15 minutes later I get to the agent and he says "that is what I was afraid of, we are overbooked. I can send you down the road to local 'no-tell motel' and we will pay... More 

Helpful?
Thank The_Colonel1966
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for sharing your experience while staying at our hotel. We do apologize for how busy the hotel was in the middle of the night as we are moving into a very busy time in the area. We certainly do not want any guest so upset that they need to be vulgar in the lobby while checking into the... More 

Lombard, Illinois
1 review
5 of 5 stars Reviewed April 10, 2016

The hotel provided not only good breakfast, but also foods at evening from Monday to Wednesday (dinner or snack, even wine). All staff are nice and helpful. I just name a few here, Effrain, Elizabeth, Debbie, Odell etc. Room is clean. They can clean your room every day but if you put no clean sign on door, they respect your... More 

Helpful?
Thank jhan88
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you were able to enjoy the local area in Lombard. We do have great shopping and restaurants with in a mile of the hotel. I will make sure all of the associates mentioned are recognized for their great work at the Residence Inn Chicago-Lombard. Thank you for your kind comments. More 

NJ
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 7, 2016

Excellent stay, The Beds are very comfortable and was able to sleep very well.Staff was very helpful, free breakfast, food was good and if you are staying Mon - Wed, they offer reception night for the guest. Front Desk Clerk Jason is the man!!!

Helpful?
Thank MDBey
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you were able to enjoy our breakfast and evening events. Thank you for your kind comments about Jason. I will make sure he is recognized for his great work at the Front Desk. We hope to see you again at the Residence Inn Chicago-Lombard. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 

Additional Information about Residence Inn Chicago Lombard

Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Location: United States > Illinois > DuPage County > Lombard
Price Range: $119 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
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