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Residence Inn Chicago Lombard

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2001 South Highland Avenue, Lombard, IL 60148
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1 room 1 adult
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Residence Inn Chicago Lombard
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140 Reviews from our TripAdvisor Community

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Joliet, Illinois
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although i have stayed here on many occasions this time it was not perfect, had problems with the fireplace and the people above us were a little noisy however the day mgr was very helpful at checkout and i will be back

Helpful?
Thank topspeed1948
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Sorry to see you had guest's above your room that were noisy and also issues with your fireplace. With our cold winters burning a composite log in the fireplace can be very comforting. We hope to see you again the next you travel to the Lombard area. More 

Randolph, NJ
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked a two-bedroom, two-bathroom penthouse suite at the Residence Inn. Though we had plenty of room, the bedrooms were not closed off. The main floor was an open plan and the upstairs bedroom loft was also open. We were an extended family staying here, and there was no way to darken the bedrooms while others were up or have... More 

Helpful?
Thank LindaRandolph_NJ
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your comments about our hotel. This always gives us an opportunity to improve our service. We have two types of lofts at our hotel. The Penthouse that you stayed in is more open and our Two bedrooms have a door and wall closing the bedroom area off from the living area on the main floor. They both... More 

Chandler, Arizona
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

Spent a week in this hotel during the Christmas holidays. It was truly a pleasure. The staff took time with the patrons and seemed comfortable and happy to be of service (especially Elizabeth). The breakfasts were good and plentiful. Though hours for breakfast and the evening social hour changed during the holiday, the staff did try to keep the residents... More 

Helpful?
Thank carolerk
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see your family including the dog had a wonderful Christmas Holiday. We will make sure Elizabeth is recognized for her great service. Thank you and we hope to see you again at the Residence Inn Chicago-Lombard! More 

Fort Lauderdale, Florida
Level Contributor
96 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 17, 2015

The Residence Inn is my favorite Marriott product, and in the winter I especially love the fireplaces in the two-bedroom suites. I head out to the local Jewel Osco (grocery) and buy a box and a half of synthetic logs and burn 2 or 3 every night. Better than TV... I don't eat breakfast but it looks like they have... More 

Helpful?
1 Thank MsMMiler
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your great comments. The Fall and Winter time of the year are great when you have a fireplace to come home to at the end of the day. We hope to see you again at the Residence Inn Chicago-Lombard the next time you travel to the area. More 

Bristol, Wisconsin
Level Contributor
80 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 4, 2015

My company is next door to this hotel, and we had just concluded a big company meeting Wednesday evening; many of our out of town employees had to check in all at once, slamming the front desk. The two persons on duty handled our crowd quickly, treating each guest like they were the first customer of the day. My room... More 

Helpful?
Thank MarkBeemsterboer
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see we were able to meet all of your needs while you are traveling for business. We hope to see you again at the Lombard Residence Inn Chicago Lombard the next time you travel to the area. More 

Fallbrook, California
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 17, 2015

The hotel was in a good location, but at the time we stayed, it was in really bad shape. The building is in a condo-style, with separate staircases leading to each 2nd story room. Many of the staircases were falling down and unsafe to walk on; some rooms were missing stairs and just were doors opening out to a 2... More 

Helpful?
Thank Frank O
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your feedback. Our design of hotel does have stars to enter our 2nd floor rooms. These were all replaced several years ago and will continue to check them daily as many of our guests and associate use them. We hope to see you again the next time you visit the area. More 

Saint Charles, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 4, 2015

The rooms were very spacious and reasonably priced. The staff at the front desk were very friendly and accommodating. We stayed during a local college graduation and were very happy with our choice. It was close to the facility and close to many restaurants. The breakfast provided was a bonus with many things to choose from.

Helpful?
Thank bulldogdoc
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for choosing to stay at the Residence Inn Chicago-Lombard while attending the local graduation. It is a close location for families attending the local college graduations at a great value. We hope to see you again if you visit the Lombard area. More 

Des Moines, Iowa
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 28, 2015

The location was excellent. Convenient to the highway, but not close enough to hear road noise. The staff was fine. The room was clean overall, though there was a cobweb hanging above our bed. We had a unit which had one queen bed. The room seemed a bit cramped, but was adequate. The kitchen was adequately stocked, though it would... More 

Helpful?
Thank IChzhd
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review. We have addressed the issue in your guest room with the team to make sure this does not happen again. We are glad to see you enjoyed your time while visiting the area and also our complimentary breakfast. More 

Dublin, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed September 20, 2015 via mobile

Excellent accommodation, everything you could possibly need. Fully fitted kitchen, excellent closet space, staff are lovely. Rooms are spacious and comfortable. Choose a room more to the back of the complex as its quit noisy on the main road. The breakfast is s little disappointing but it's not enough to put me off. I would happily book here again

Helpful?
Thank DoyleDesign
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for staying with us at the Residence Inn Chicago-Lombard. It is great to see we were able to meet you needs while traveling. As a Brand we are looking into changing our breakfest items early next year. We are excited to see the changes to our breakfast program. Safe Travels! More 

Sallins, Ireland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 17, 2015

We had to change our accommodation plans suddenly and I spent a lot of time researching a place to stay in the area checking various different sites and reviews and settled on the Residence inn. It's an outstanding apartment style hotel. We booked a queen suite, lovely room, full kitchen. Loads of wardrobe space, clean comfy beds, excellent staff (Elise)checked... More 

Helpful?
Thank afdoyle2015
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you enjoyed staying at the Residence Inn Chicago-Lombard. Our townhouse style hotel does make for a very home like feel. Thank you for your kind comments about our front desk and I will make sure she is recognized for her great service. Safe travels and we hope to see you again! More 

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