Embassy Suites by Hilton Chicago Lombard Oak Brook
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Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Chicago Lombard Oak Brook
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 10 hotels in Lombard
Location
4.5
Cleanliness
4.4
Service
4.2
Value
4.2
Embassy Suites Chicago - Lombard/Oak Brook hotel offers easy access shopping, dining and entertainment opportunities. Discover comfortable and spacious accommodation in each of our two-room suites offering a private bedroom with a separate living room and sofa sleeper, microwave and mini-refrigerator in every room. Start each day with a free cooked-to-order breakfast. Begin a relaxing evening at our Evening Reception featuring complimentary beverages and snacks.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Shuttle bus service
Business Center with Internet Access
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children's television networks
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Russian, Spanish
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
84Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
707 E Butterfield Rd, Lombard, IL 60148-5614
Getting there
Rental CarsSee all Lombard rental cars
695Reviews8Q+A51Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
My friends & I thoroughly enjoyed our stay @ Embassy suites Lombard it Was memorable.Kids enjoyed the breakfast every morning.Our group spent the evening @ the bar which was conveniently located.Good restaurants around.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2022
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Hotel's Favorite
Our stay was a quick overnight after an event at a nearby reception venue. Online check in/check out was a huge bonus as our attentions were elsewhere. Very busy conditions at Sunday morning breakfast but staffers worked hard to provide food and keep tables clean.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2021
Value
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Location
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Service
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Helpful
Response from Mike Hansen, General Manager at Embassy Suites by Hilton Chicago Lombard Oak Brook
Responded May 24, 2021
Thank you for your feedback during these trying times!
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On June 10th my daughter was wed and we chose the Embassy Suites Hilton Lombard to host the wedding party as well as our guests. Not one complaint and we reserved 25 rooms. I love the Hilton Brand and stay in a Hilton Hotel whenever possible but the stay at this particular hotel exceeded my expectations.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2022
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Helpful
Upon arrival (around 11:30 am) pool was not open and was not known when it would be open. Jacuzzi was closed the entire stay. On site dining was actually a Bar that served a very LIMITED MENU OF APPETIZERS, not a full menu, hence NOT an establishment to DINE; NOT KID FRIENDLY ENVIRONMENT. Our room did not have locks on the bathroom or bedroom doors. Doors were sliding doors with no stop other than the actual handle attached to the sliding door.If not careful, hands/fingers got pinched/caught between wall and handle! Bedroom TV was plugged into an outlet that was powered by a light switch; when we arrived it took a bit to figure out why the TV would not power on. Internet access was SLOW at best. Had to pay for on site parking. Had a five guest party, yet was only given three breakfast "vouchers" and zero wristbands for guests under 18. Complimentary drinks/snacks were provided in the bar which offered extremely limited seating; so much so that we had to forego the drinks due to no seating and not being allowed to leave the bar area with alcohol. One outlet provided in the bedroom which had three guests. Microwave instructions were in Spanish. We are an English speaking country. Spanish is a SECONDARY LANGUAGE HERE. Additionally, no ice in ice dispensers on floors 5, 6, and 7 upon checkout at 9:0 am.…
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2022
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Helpful
Worked out great for a small business meeting we held in May. Kevin was bartender and did an awesome job with hospitality. Friendly, engaging and great storyteller. Overall great experience. Would recommend and use hotel again for future meetings
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Date of stay: May 2022Trip type: Traveled on business
Helpful
The hotel calls itself pet-friendly, but it is anything but. The excessive pet fee ($75 per pet) aside, there was the grand inquisition: what size is your pet? weight? color? does it make noise? The hotel was full of kids' who were louder and more messy than most pets- I wonder if they were similarly questioned. Maybe the questioning was just in keeping with the generally unfriendly tone of hotel communications: Put your $6 self-parking tag in your car or else get ticketed. Don't lose your breakfast pass, because it will not be replaced. Really? All this aside, the place was a bit shabby for the $250 price point. See pics of frayed phone cords, rubbed raw desk lamps, and broken stair lighting. Also, how an a hotel claim to be suites for extended stays when there is no plasticware (even coffee cups or plastic forks) at all? Overall, a big disappointment.…
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Date of stay: May 2022
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Location
Service
Helpful
The rules at this hotel are ridiculous and the staff is exceptionally rude. We were sitting in the atrium at 7pm just after the happy hour. They could not get rid of us sooner and told us we needed to be quiet because people weee sleeping. So, if you want a hotel with quiet hours that starts BEFORE dinner, this is your place. The staff was incredibly rude, other than Kevin at the bar. He was great. They had security and police round the clock, and we were told we had to eat in our room or OUTSIDE, since none of the 25ish tables in the atrium are allowed for eating. A team came in with Culver’s and were promptly kicked out. “That’s what your room is for”. We will NEVER stay there again, especially considering the cost and the utter disrespect we were shown at paying customers.
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Date of stay: May 2022Trip type: Traveled with family
Helpful
Great hotel, good location,great price Most staff very polite and helpful especially the front desk manager Claire. She helped locate a valued heirloom necklace for my cousin and shipped it to her. Breakfast staff also wonderful
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2022
Value
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Location
Cleanliness
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Helpful
Delisha and Mary Beth were so kind to me during my stay. They are good people and deserve a raise. Because of those 2, I will be staying here again The staff weren’t unpleasant, it’s just that those 2 made my stay nicer by being kind humans. Give them a raise.
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Date of stay: May 2022Trip type: Traveled with family
Helpful
Hi To whom it May Concern I just want to say what an awesome time we had at the Embassy Suites in Lombard IL and such Great customer service from Delisha , Nick and Nancy. That Team ROCK!! I give 4 stars I would give 5 stars but there was an issue with odor on the 10th floor. But the Hilton Team accommodated me and my family to a better floor and room.. greatly appreciate the service and atmosphere..
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Date of stay: May 2022Trip type: Traveled with family
Helpful
PRICE RANGE
$157 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites hotel chicago, embassy suites lombard, lombard embassy suites
LOCATION
United StatesIllinoisDuPage CountyLombard
NUMBER OF ROOMS
262
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Claim Your Listing Frequently Asked Questions about Embassy Suites by Hilton Chicago Lombard Oak Brook
Which popular attractions are close to Embassy Suites by Hilton Chicago Lombard Oak Brook?
Nearby attractions include Yorktown Center (0.4 miles), WickedBall Chicago (0.6 miles), and AMC Dine-In Theatres Yorktown 18 (0.2 miles).
What are some of the property amenities at Embassy Suites by Hilton Chicago Lombard Oak Brook?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Chicago Lombard Oak Brook?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Chicago Lombard Oak Brook?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Embassy Suites by Hilton Chicago Lombard Oak Brook?
Conveniently located restaurants include Greek Islands Restaurant West, The Capital Grille, and Weber Grill Restaurant.
Are there opportunities to exercise at Embassy Suites by Hilton Chicago Lombard Oak Brook?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Embassy Suites by Hilton Chicago Lombard Oak Brook have an airport shuttle?
Yes, Embassy Suites by Hilton Chicago Lombard Oak Brook offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Chicago Lombard Oak Brook?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Chicago Lombard Oak Brook offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Chicago Lombard Oak Brook?
The staff speaks multiple languages, including English, Spanish, and Russian.
Are there any historical sites close to Embassy Suites by Hilton Chicago Lombard Oak Brook?
Many travelers enjoy visiting Wilder Mansion (4.9 miles) and Oak Brook Polo Club (3.5 miles).