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All reviewsevening receptionatrium areafront desktwo room suitehummuscook to ordercomplimentary drinksevening cocktailskids runningchick filbreakfast was deliciousfamily reunionnice amenitiesan excellent hotelquiet hotelrooms were very cleanshopping and restaurants
The Embassy Suites is slowly but surely becoming one of my favorites in the Hilton Brand; you can't go wrong with free breakfast, free drinks and spacious suites!
Centrally located 20 minutes from downtown Chicago, about 15 minutes from O'Hare and in the heart of...More
The lobby area was really big and all new. The rooms were huge!!! Also,looked brand new. I love that there is a little sitting area away from the bedroom. It gives you so much more space and you don't feel like you are stuck in...More
1 Thank danarose95
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded February 9, 2018
Thank you for taking the time to review our hotel. We appreciate the great feedback. Glad to hear that you found our hotel to be beautiful. I look forward to sharing your feedback with our team. If there is anything we can help...More
I travel to Chicago a lot and most of the time stay in the city. When I traveled this time I decided to stay in the suburbs. What a great idea that was I scheduled my meeting at this hotel. When I arrived two hours...More
The hotel has been fully renovated but the new policies and employees made stay uncomfortable. There is now a pool guard who acts like everyone is a criminal to check wrist bands and when informed that there was puke in the pool he said there...More
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Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded 6 days ago
Thank you for taking the time to review our hotel. I sincerely apologize that you did not enjoy your experience at our property. We have implemented some new policies and procedures, in an effort to ensure that all of our guests have an enjoyable...More
First time at the Embassy Suites and it was a great choice. Everything is renovated! Special thanks to Mauricio the bartender he went above and beyond in our stay! He was very pleasant employee, great and fast service. Made us feel comfortable and enjoyable!More
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded 1 week ago
Thank you for taking the time to review our hotel. We appreciate the great feedback. I look forward to sharing your comments with Mauricio. He will be excited to hear that he made your experience with us and enjoyable one.
We look forward...More
Response from Annieliz28 | Reviewed this property |
It's a safe area...but very far from Chicago. I would stay in Chicago (city) if you are going to be here as a tourist. Lombard is a nice suberb...but you'll spend a lot of time traveling into the city and parking is SUPER... More
It's a safe area...but very far from Chicago. I would stay in Chicago (city) if you are going to be here as a tourist. Lombard is a nice suberb...but you'll spend a lot of time traveling into the city and parking is SUPER expensive. Trains thus far out take longer and come less frequently.