We got to this hotel and waited about 15 minutes in line to check in. When it was our turn to check in, we were told that they were sold out of the king bed suites (which we had reserved weeks ago). So they gave...More

Nice Embassy Suite. Check-in process was a bit hampered by some company that had their conference arrival table set-up right next to the hotel check-in desk, which made it a bit crowded and the people grabbing their name tags were loud and obnoxious. Hotel staff...More

We really enjoyed our stay. The remodel of this hotel was done with class and style. The rooms were very clean and comfortable. The service from the front desk was excellent. They were very helpful and was always asking if we need anything.

Over all Customer service was great. My issues was a clogged toilet in my suite. I called maintenance twice, with no answer. So I called another number and they got someone right away to take care of the issue. Before that, someone from the staff...More

The staff at the reception when above and beyond their duty to make our stay comfortable. We had an emergency with our home that prompted us to stay at the hotel last minute and my wife informed the staff at the front desk after asking...More