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Extended Stay America - Chicago - Lombard - Oakbrook

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Traveler (32)
Room & Suite (35)
Traveler (32)
Room & Suite (35)
Dining (1)
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Rooms
Nov 25Nov 26
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent41%
  • Very good14%
  • Average10%
  • Poor9%
  • Terrible26%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Free High Speed Internet (WiFi)
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Hotel links
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Special Offer:Save up to 10% TODAY!
Hotel deals
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
13Restaurantswithin 0.25 miles
1Attractionwithin 0.25 miles
Reviews (133)
Filter reviews
131 results
Traveler rating
56
17
13
11
34
Traveler type
Time of year
LanguageEnglish
56
17
13
11
34
Show reviews that mention
All reviews room was clean and comfortable great price maria lease cinema shopping chicago
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1 - 5 of 131 reviews
Reviewed September 7, 2018 via mobile

I will never stay at this place!!!!!! I arrived on a Friday, August 31, 2018 and proceed to the front desk. The young lady at the front desk chewing gum really loud and she never said hello. She checked me in and when I got...More

Thank JustineSome
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded September 8, 2018

We cannot apologize enough for the poor service you received during your stay with us. This is certainly not the type of service our hotel is known for, and we extend our sincerest apologies. Your comments have prompted our management team to redouble training efforts...More

Reviewed August 24, 2018

The room was dirty (the shower curtain reeked of mildew, the fridge, hair dryer, and light switches had not been cleaned in Lord knows how long). The hallways and laundry rooms are not swept every day. The stairwell was full of grass and leaves that...More

Thank Jeanette B
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded August 26, 2018

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed July 30, 2018 via mobile

Good hotel for a very good price. Great clean room with a comfortable bed. Grab and go free breakfast. Wonderful location close to restaurants and the mall. Lovely view of a pretty pond. I would definitely recommend this hotel.More

Thank Jackson321
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded July 31, 2018

Thanks for choosing Extended Stay America for your stay. We are happy to know our location was ideal for your needs and that you were impressed with the good value we offer. It was good to have you here, and we hope to welcome you...More

Reviewed July 25, 2018

Front desk people are not friendly! While drying my hair in the bathroom, water leaked out from the shower area and ran down into a puddle by my feet! Thank goodness I turned off the hair dryer when I felt the water at my feet...More

Thank Connie N T
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded July 26, 2018

Thank you for taking the time to review our hotel. We apologize for the issues that you had in your suite and regret the inconvenience caused. Our team has been advised of the problem and will take immediate action to fix the unit. We appreciate...More

Reviewed July 13, 2018

I travel often using a Priceline.com service withhotels and never once have I had sucj a poor experince as I have this time. Upon arrival I was checked in to find out that the phone call I made to request a 2 bed room for...More

Thank Jen117213
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded July 14, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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Questions & Answers
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Cindy K
February 26, 2016|
AnswerShow all 3 answers
Response from SonnyBee1 | Reviewed this property |
We stayed there in December 2015,
0
Votes
Room Tips
"Just don't...."
O5367WCjeanetteb
Aug 24, 2018
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"Stay somewhere else"
Jen117213
Jul 13, 2018
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"We stayed on the first floor so I would think the other rooms are ok too. I dont like to be near the..."
ruthie123
Apr 8, 2018
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"Make sure you call ahead the rooms online are not offered in the hotel do not trust any web site they are..."
rockanroll4u
Mar 23, 2018
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PRICE RANGE
$63 - $83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites lombard/oak brook hotel lombardextended stay america lombardlombard homestead suiteshomestead lombardhomestead suites lombard
FORMERLY KNOWN AS
Homestead Studio Suites - Chicago - Lombard - Oak Brook
LOCATION
United StatesIllinoisLombard
NUMBER OF ROOMS
136
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