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Extended Stay America - Chicago - Lombard - Oakbrook

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Extended Stay America - Chicago - Lombard - Oakbrook
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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Lombard, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place is not your five star hotel however they do offer kitchens in the rooms and utensils for the room if you need it. The place is reasonable for the prices of the rooms. The staff is really accommodating and try their very best to make your stay a happy one especially Miachel who goes above and beyond. Maria... More 

Helpful?
Thank L671305
1 review
5 of 5 stars Reviewed 1 week ago

The rooms a very nice and clean. All have a full kitchen and full size refrigerator. The location can't be beat. Near the Yorktown mall and fine restaurants and everything you need is at your fingertips. The manager is the best, she takes care of everything you need.

Helpful?
Thank GREG S
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

We appreciate you writing such a positive review of your experience with us. I'm thrilled to read you have a high opinion on the location of our hotel near the mall and restaurants, and the helpfulness of our staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Yes this is not the four seasons in Hawaii but it is not meant to be. This is a great place for a business or a family extended stay. I could choose many other places in the Chicago metro area, but this is great for the price and service. It is the extra things that Maria, the manager and the... More 

Helpful?
Thank tremmeljames
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you so much for your kind words in your review. Not only an I pleased to know you had an excellent stay, but I am also thrilled you were well accommodated by our staff and any issues you had were promptly resolved. Thank you again for your review. We look forward to seeing you in the future, should your... More 

Troy, Michigan
1 review
1 of 5 stars Reviewed July 11, 2016

Hotel was with very Bad Quality. Damaged bathroom doors, Repair was not done even after complaint. Enough towels were not provided. We changed the rooms couple of times but experienced the same quality. Changed rooms were given to next customers. Overall experience was very bad. I would suggest not to go for this hotel.

Helpful?
Thank SantoshPatil79
1 review
1 of 5 stars Reviewed May 29, 2016

I have stayed at plenty of extended stays and they have always accommodated my needs without hesitation, well this time it did not go so well, as I'm checking in I let Michael the front desk guy know that it would be me, my fiancé and 2 kids because Priceline does not give us the option to put the kids... More 

Helpful?
Thank Schak1989
Chicago, Illinois
1 review
5 of 5 stars Reviewed May 12, 2016

Stephen, Juana, Emma, Maria are all great at what they do and continue to provide great customer service. I will continue to return to this hotel, continue to do the great work that everyone does. The rooms are nice and clean and spacious compare to most extended stays and that is why I continue to choose this hotel as well.

Helpful?
Thank tyrellhawkins7th
1 review
1 of 5 stars Reviewed May 5, 2016 via mobile

Stayed at Extended Stay several times before and had very pleasant stay. For some reason this last time I asked the front desk clerk not to put us in a room where there might be a problem with doors slamming. There was a lot of vacancy when we checked in (around 4 pm). I even asked the front desk person... More 

Helpful?
Thank Todd0214
Bronx, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 12, 2016 via mobile

I give this place a no star! I came into town for a book signing at the McCormick Center. This is my first time here so on the advice of someone I stayed far away from Downtown. I always read reviews but when it comes to this hotel, I don't because I have never had a bad experience. I should... More 

Helpful?
Thank Cherise Y
Level Contributor
3 reviews
1 of 5 stars Reviewed April 11, 2016 via mobile

I was in town for a business / pleasure. The room looked unkept. Under closer examination, it was filthy. The mattress and pad had nasty stains which looked like mold, mildew and bodily fluids. The chair was stained. The mgr told me to send an email and she would add it to the list. Corporate never responded to my letter.... More 

Helpful?
Thank Corey B
1 review
5 of 5 stars Reviewed March 29, 2016 via mobile

Michael gives service that is beyond ones expectations! He is one of the reasons that we return almost weekly. The HDMI connections on the televisions are very convenient for our personal entertainment devices.

Helpful?
Thank Andrew J
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

I appreciate you taking the time to write a review of your experience with us. I’m thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Extended Stay America - Chicago - Lombard - Oakbrook

Address: 2701 Technology Dr, Lombard, IL 60148-5675 (Formerly Homestead Studio Suites - Chicago - Lombard - Oak Brook)
Location: United States > Illinois > DuPage County > Lombard
Price Range: $68 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Chicago - Lombard - Oakbrook 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Homestead Studio Suites Lombard/Oak Brook Hotel Lombard
Extended Stay America Lombard
Lombard Homestead Suites
Homestead Lombard
Homestead Suites Lombard
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