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Hilton Lisle / Naperville

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#1 of 5 Hotels in Lisle
Certificate of Excellence
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Hilton Lisle \/ Naperville
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593 Reviews from our TripAdvisor Community

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Showing 585: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have not experienced this high level of service and cleanliness at this price point at any similar hotel in the past. My room was spacious, super-clean (I am very picky), and beautifully appointed. They had obviously done a recent "updating" of the interior, which made it feel fresh and new.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank peteroL492IG
Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 1 week ago

Everything was really good. Room service was my only issue.I got breakfast and it was wrong. And my fruit was under the hot plate cover. The toast was also and was super soggy. I also got dinner it was great but it was pizza and kinda cold by the time it got to my room...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank P1694VNjasonp
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for your review. We use this information to constantly improve our service and accommodations. I will review your information with our room service staff and kitchen staff to see that we improve on our food service and quality. We look forward to seeing you again in the future and to experience our improvements. Thank you. More 

Chicago, Illinois
Level Contributor
151 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

As a diamond hilton guest, I try to stay at hiltons as much as possible. But this one is starting to show its age - its old. There is a good restaurant on site. THe location is great for the area with easy access to all the companies nearby. So its still good. But there are so many nice updated... More 

Helpful?
Thank Freq_Traveler_101
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for your review of our property. I am happy to say that we are about to begin our extensive renovation of our property. This will include guestroom corridors and all of our guestrooms and restaurant. We look forward to showing you all of this during your future visits. Thank you. More 

Moncton, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Restaurant was pretty good. But found blood on bedsheets. Shower felt like a squirt gun. Pillows were small and uncomfortable. Not the worst place but not the best either. I was also billed for someone else's bar tab.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Greg D
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for taking the time to share your feedback. I apologize for the issues you encountered. They are completely unacceptable and will be addressed immediately. I hope you give us another opportunity to show you our improvements during a future stay. Thank you again. More 

Lee's Summit, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

We experienced a very nice stay at this hotel. They were able to meet all our needs and were helpful when my husband came down with an illness. Thanks to all the staff that made our stay the best it could be.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank garyandsuem
Dunlap, il
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel.....glad to see that you finally added wifi? I would recommend the hotel to my friends and family. The location was close to shopping and restaurants but still secluded enough to be a restful stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank C7938ZUelizabethb
Maumee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have nothing bad to say about this hotel, there were just little things that could have been better. First off, the hotel was clean & had a friendly staff. The wi-fi sucked, the pillows were horrendously uncomfortable and they need more parking, especially during the busy season! The only other thing is not about the hotel itself, but there... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephanie T
Houston, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for four nights in August 2016 while in town for a family wedding. After some initial problems making a reservation (some kind of issue with the block of rooms set aside for the event), I had a good experience. My room was spacious and clean, in-room breakfast deliveries were punctual and delicious, and the bar service was... More 

Helpful?
Thank Erin P
Waukesha, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one night for a wedding. There is no fridge in the room or microwave. You can request a fridge for an additional $5 a day. I called to have one sent to my room. It never came, I waited an hou and had to leave. It was disapointing as I am a breastfeeding mom and needed to keep... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alidaley25
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for your review. I apologize that you did not receive a fridge and the fee would have been waived. I am happy to let you know that with our new guestroom renovations we will be adding a fridge in every room. I hope you give us another opportunity in the future and I will always have a fridge... More 

Umatilla, Florida
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago

We had a terrible time because we had a toddler and needed the tv. We did not have time for engineering to make more than one attempt to fix it. It didn't work. Pool was cold and a so so environment. Would not recommend this hotel to anyone.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lara L
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for your review. I am sorry that we did not have another opportunity to repair your television. I assure you we would have fixed it. Our pool temperature is regulated by the County Health Department in order to keep it in perfect condition and safe. I am pleased to let you know that we will be starting our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our award winning hotel will surpass your expectations, welcome to the Hilton Lisle/Naperville hotel. Located among Naperville hotels near Chicago, we're positioned just steps from several major corporation offices. Guests can swim laps all year round in our indoor pool, unwind in our whirlpool spa, and stay fit in our fully equipped fitness center. We offer complimentary shuttle bus service to local businesses, and feature an executive floor with executive lounge access. Also featured on property is the local favorite, Allgauer's restaurant. We can accommodate groups/meetings from 10 to 360 people in our flexible event space, perfect for weddings, social, and business events. ... more   less 

Additional Information about Hilton Lisle / Naperville

Address: 3003 Corporate West Dr, Lisle, IL 60532-3603
Location: United States > Illinois > DuPage County > Lisle
Price Range: $126 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Lisle / Naperville 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Hilton Lisle / Naperville Hotel Lisle
Lisle Hilton Hotel
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