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Hyatt Regency Lisle near Naperville

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Traveler (160)
Room & Suite (59)
Dining (10)
Overview
  • Excellent39%
  • Very good26%
  • Average18%
  • Poor8%
  • Terrible9%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (967)
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Traveler rating
341
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95
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LanguageEnglish
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1 - 5 of 960 reviews
Reviewed 2 days ago

Very large room and great amenities in the room. More than just that is that the service from every single employee was great. I would stay here again in a heart beat. Only potential issue is there are arent other restaurants close by. Overall though,...More

Thank Barrovian70
Reviewed 3 days ago

Some definite improvements need to made to overall customer experience. Room had an odor, walls are thin, breakfast was OK. I could hear every car that drove by. Best part of the stay was Kevin the gentleman that sprayed the room. He was very nice...More

Review collected in partnership with Hyatt Hotels
Thank Stephanie P
Reviewed 1 week ago

The Hyatt Hotel Lisle keeps taking unexplained amounts of money from my bank account, even on my return to my country. My refund for bond is not coming back. Each person at front desk gives me different stories. Managers are very slow at getting back...More

Review collected in partnership with Hyatt Hotels
Thank leannemarrbiz2
Reviewed 1 week ago

This property is definitely not up to the standards of Hyatt Regency. Not even category 1. The guest room was clean but dated. The 2 double beds in the room I booked were twin size. Definitely the smallest beds I've seen in a hotel EVER....More

Review collected in partnership with Hyatt Hotels
Thank Lea1504
Response from Lanardo E, General Manager at Hyatt Regency Lisle near NapervilleResponded yesterday

Dear Lea1504, Thank you for your feedback and we appreciate your business. Please accept my sincere apology for your experience. We're ramping up for a renovation in the near future to improve on our quality of the guest rooms and we look forward to another...More

Reviewed 1 week ago via mobile

Room was not ready when we arrived at 5:00, was advised they were short staffed. Returned later that evening & given a room adjacent to several loud partying rooms. Stepped in & immediately noticed floor was soaking wet (squishy), believe shampooed & not dried (see...More

Thank txfulto
Response from Lanardo E, General Manager at Hyatt Regency Lisle near NapervilleResponded yesterday

Dear Txfulto, Thank you for your feedback and we regret to hear about your experience. We will share your comments with the entire team to improve on quality and service. Again, please accept our sincere apology for your experience. I would love to chat more...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$107 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (160)
Room & Suite (59)
Dining (10)
Pool & Beach (7)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Chloe K
August 14, 2018|
AnswerShow all 5 answers
Response from Steven M | Reviewed this property |
I'm a Hyatt member, so my experience might be a bit different. When making a reservation, a credit card number is required. There is no charge unless you do not show up or fail to cancel before the required date. At... More
0
Votes
riakate
October 22, 2017|
AnswerShow all 3 answers
Response from Roger B | Reviewed this property |
We were able to check in early (1.5 - 2 hours) only because they had a room available. I would agree with the other person's comment, to call the hotel direct to ask them if they have a room. 9 AM is REALLY early to check in... More
0
Votes
Enrique F
October 1, 2017|
AnswerShow all 5 answers
Response from John S | Property representative |
Yes you can request connecting rooms when making your reservation.
0
Votes
Room Tips
"check the room while check in, if you get one"
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"ask for a view of the Morton Arboretum higher than 6th floor...."
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"High floors have nice, calming views."
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"Ask for a room facing the parking lot, not the highway."
Read review
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