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Hyatt Regency Lisle near Naperville

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Hyatt Regency Lisle near Naperville
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605 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Crystal Lake, Illinois
1 review
2 of 5 stars Reviewed 3 days ago NEW

No one to ever answer phone at front desk. 3 elevators for 1000+ rooms. For the price did not have breakfast included.I would not recommend this place. Bathrooms outdated. Layout of hotel not good at all.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank brookeh506
grayslake
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel on September 14-17, 2016. A block of rooms was reserved for our High School Reunion. My group got there a day or so before the majority of our classmates were to arrive. One of my group arrived and checked in with no problems. The room had been cleaned, but not really. There were toiletry items... More 

Helpful?
Thank magpiestar

Travelers are raving about these Lisle hotels

Bengaluru (Bangalore), India
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed in this hotel for a week and felt that the stay was average. The front desk was not so cooperative and there were long queues most of the time. The wifi connectivity was also bad and had issues couple of times.

Helpful?
Thank nanekja
John S, General Manager at Hyatt Regency Lisle near Naperville, responded to this review

The feedback from our guests, whether good or bad is important to us. It allows us the opportunity to see where improvements may be needed to better our customer care and overall services. Our management team will be made aware of your comments. We hope for the chance to welcome you back and exceed your expectations at that time. More 

Watertown, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

Check in there were long lines! Then you get up to the desk, and you room is not ready!!! We were there for a wedding and needed to change, etc. Front desk woman rude and did not apologize.Offered nothing! Elevators are so slow! Air in our room did not work correctly!!! (80 outside so...hot) Very disorganized hotel!!!! Never will stay... More 

Helpful?
Thank sunskynme
John S, General Manager at Hyatt Regency Lisle near Naperville, responded to this review

We certainly strive to make sure every guest is comfortable and we apologize if there were any issues with the air conditioning in your room. It is difficult in this forum to discuss your concerns.We welcome you to contact us directly so that we may better assist in discussing your concerns. Our apologies for the disappointing stay. Thank you for... More 

Oak Forest, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

Staff was very overwhelmed. 2 and half hours to get in our room Even though we were with the wedding party. Rooms are average at best. Food for wedding was good one bartender for 100 guests. Was very disappointed in our experience

Review collected in partnership with Hyatt Hotels

Helpful?
Thank William L
John S, General Manager at Hyatt Regency Lisle near Naperville, responded to this review

The feedback from our guests, whether good or bad is important to us. It allows us the opportunity to see where improvements may be needed to better our customer care and overall services. Our management team will be made aware of your comments. We hope for the chance to welcome you back and exceed your expectations at that time. More 

Marion, Indiana
2 reviews
4 of 5 stars Reviewed 1 week ago

Very nice and clean Hotel. The downfall was the bad Wi-Fi service and the elevators were very very slow. The lobby was very nice open accommodating for many guests. Friendly staff. I thought the location was ok. Out away from resturants and shopping

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kerri G
John S, General Manager at Hyatt Regency Lisle near Naperville, responded to this review

Thank you for choosing Hyatt Regency Lisle. We take pride in having friendly and helpful staff and apologize if there were any issues with the WiFi service. It would be a pleasure to welcome you back again soon. More 

Lenexa, Kansas
1 review
2 of 5 stars Reviewed 1 week ago

staff was friendly. elevators take forever. The air in our room never worked. there were several noises at night that woke you at night coming from the walls. and the tv channels didn't all come through that were listed on the guide.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank jonathanbX4841XX
John S, General Manager at Hyatt Regency Lisle near Naperville, responded to this review

The feedback from our guests, whether good or bad is important to us. It allows us the opportunity to see where improvements may be needed to better our customer care and overall services. Our management team will be made aware of your comments. We hope for the chance to welcome you back and exceed your expectations at that time. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Check in is for 3pm, did not get in to room until 6pm. This was after going up there several times. We were there for a wedding, and none of the rooms for the guests were available. Staff was rude, not sympathetic or helpful. I was not offered a discount, or any kind of understanding that I was stuck with... More 

Helpful?
1 Thank mbeier
John S, General Manager at Hyatt Regency Lisle near Naperville, responded to this review

We certainly strive to make sure every guest is comfortable and we apologize if there were any issues with the air conditioning in your room. It is difficult in this forum to discuss your concerns. We welcome you to contact us directly so that we may better assist in discussing your concerns. Our apologies for the disappointing stay. Thank you... More 

Ramsay, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

There was a wedding on the ground level of the hotel with music and dancing. We didn't hear a thing from our room! Sandeep our host for breakfast at the restaurant went out of his way make sure my family had a great experience with this hotel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank stfustev
John S, General Manager at Hyatt Regency Lisle near Naperville, responded to this review

I wanted to take this opportunity to sincerely thank you for your extremely favorable on review and positive feedback regarding our staff and your stay! We very much look forward to your next stay with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
317 suite-sized guestrooms have a queen size sofa sleeper. 20 meeting rooms including 5 panorama conference rooms and an executive boardroom, ballroom, and pavillion. Located 26 miles from downtown Chicago and conveniently located near both O'Hare and Midway Airports. ... more   less 

Additional Information about Hyatt Regency Lisle near Naperville

Address: 1400 Corporetum Dr, Lisle, IL 60532-1294
Location: United States > Illinois > DuPage County > Lisle
Price Range: $119 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Lisle near Naperville 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hyatt Lisle Hotel Lisle
Lisle Hyatt
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