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Extended Stay America - Chicago - Lisle

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445 Warrenville Rd Lisle, Lisle, IL 60532-1400 See on map
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
2.5 Star accommodation
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Dec 23Dec 24
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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All reviews grab and go great value for the price room was clean off the highway the general manager free breakfast adriana kitchenette chicago
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1 - 5 of 85 reviews
Reviewed August 17, 2018

Front desk at intake - rude and condescending. Original reservation I selected was for room with 2 beds, but when I arrived, room only had 1 bed (thankfully this was remedied). Partially my fault for not reviewing the confirmation closely enough. Room was smelly, not...More

Date of stay: August 2018
Thank Rebecca S
Response from 00esa, Manager at Extended Stay America - Chicago - LisleResponded August 17, 2018

Rebecca, we apologize you experienced so many difficulties during your stay with us. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and it has been discussed with the concerned teams...More

Reviewed July 12, 2018

ESA does not have a maintenance person, so everything continues to fall apart, without anyone to repair it. They CAN afford a trained maintenance engineer (and pay that person well), to fix all of the things broken, but they chose not to. That person can...More

Date of stay: June 2018
1  Thank Tracy G
Response from 00esa, Manager at Extended Stay America - Chicago - LisleResponded July 22, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

Reviewed June 23, 2018

I had heard great things about ESA so I thought it would be a great fit for my 3 days in the city yet I was wrong. The lobby area was so basic. We get to our room and OH MY, IT WAS NOT CLEAN!...More

Date of stay: June 2018
Thank LaToya H
Response from 00esa, Manager at Extended Stay America - Chicago - LisleResponded June 23, 2018

LaToya, thank you for sharing your feedback. Although you liked most of our offerings during your pleasant stay, we are sorry for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance...More

Reviewed May 16, 2018

I received a free night from another stay I had last year. I do not like to have to write a poor review, but just wanted to share my experience. The hotel is dirty! Bottom line. I understand that not every hotel can be the...More

Date of stay: May 2018
Thank AJW750
Response from 00esa, Manager at Extended Stay America - Chicago - LisleResponded May 16, 2018

Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take cleanliness issues lightly. We have addressed this matter with the Head of housekeeping and with the department associates...More

Reviewed April 12, 2018

We were there to visit family so just needed somewhere to sleep. The staff was great and I just went up to ask for something and they give it to you. Kitchenette was very convenient. It’s not super fancy but had what we needed and...More

Review collected in partnership with Extended Stay
Date of stay: April 2018
Thank sherryblue2
Response from 00esa, Manager at Extended Stay America - Chicago - LisleResponded April 12, 2018

Sherry, thank you for choosing Extended Stay America while here to visit your family. We are delighted to read you liked our courteous service and the value we offer. It was a pleasure to have you as our guest, and we hope to see you...More

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
$53 - $77 (Based on Average Rates for a Standard Room)
United States > Illinois > DuPage County > Lisle
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
$53 - $77 (Based on Average Rates for a Standard Room)
United States > Illinois > DuPage County > Lisle
Traveler (10)
Room & Suite (22)
Dining (1)
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Questions & Answers
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Room Tips
"A different hotel would be a good idea."
Aug 17, 2018
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"Pass by it!! Run!!"
Jun 23, 2018
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"Choose a room somewhere else..."
Apr 5, 2018
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"second floor near end is very quiet"
May 31, 2017
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