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Extended Stay America - Chicago - Lisle

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#4 of 4 Hotels in Lisle
Certificate of Excellence
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Extended Stay America - Chicago - Lisle
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58 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Chicago
Reviewed October 21, 2016

Disgusting conditions (hairs, toenail clippings), a gag-inducing odor, and the bathtub faucet dripped non-stop. I'm ashamed that I did not say anything to the staff, but it was late, I was exhausted and didn't have the energy to move. I only needed the room to sleep 2 nights and it was more expedient to just stay. But I will not...

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Helpful?
Thank napergal
Mosinee
Reviewed September 26, 2016

Cleanliness is not a priority for hotel. dust balls in the elevator, kitchen floor and elevator landings. Hair on shower walls. Hair particles in the bed. Soda spill stains on the counter tops. HVAC not working. Desk chair too dirty to sit on. Leaky tub faucet. Room at odd odor. Positives - front desk staff was friendly; the TV worked;...

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Helpful?
Thank Ancha71
Saint Joseph, Missouri
Reviewed September 23, 2016

I am staying at the Extended Stay Hotel in Lisle, IL. I was awakened by construction work in the Hotel slightly after midnight - power equipment, hammering, and loud voices. I called the front desk and the clerk said she could do nothing and that her 'bosses, bosses, boss' had ordered the remodeling of kitchens to be done overnight. I...

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Helpful?
Thank machu777
Springfield, Illinois
Reviewed September 14, 2016

Room smelled like grease, top of refrigerator top caked in grease, door greasy, stove parts scattered across counter, toothpaste down bathroom wall, bed spread was unraveling. Staff gave me a bottle of Febreze. No one ever cam to fix or clean after I brought it up to front desk. Beer cans stacked up in other rooms windows....

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Helpful?
1Thank Geno K
Reviewed August 2, 2016 via mobile

The staff members were friendly and willing to help with directions and suggestions for things to do locally. One desk clerk went above and beyond with helping us to print off tickets for a local attraction. We were unable to print them ourselves, so she emailed them to herself using my tablet and printed them for us. Our room had...

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Helpful?
Thank MaryAnn H
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

MaryAnn - Thank you for your feedback. We are so glad that you enjoyed your stay and that our staff took such great care of you. We hope to see you again soon.

Washington DC, District of Columbia
Reviewed July 9, 2016

Good value for the money. The bed was very comfortable. The room temp was easy to control, and there was very little noise. Curtains provide good darkening effect. The only downside is the kitchen did not come pre_stocked like some of the other competitors, so I was surprised there wasn't even a paper cup to use! Front desk staff are...

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Helpful?
Thank Lia A
Manager_11525, Manager at Extended Stay America - Chicago - Lisle, responded to this review

We appreciate such kind comments about your recent visit. The little things matter, which is why I'm delighted to read how you valued the comfortable bed and low noise level. On the matter of our kitchens, the cookware can be requested at the front desk because we keep them properly sanitized for each guest.

Penfield, New York
Reviewed July 7, 2016

Generally speaking, if you can get a discounted rate, the place is a good value. The kitchen is a nice plus, and the rooms are generally clean and reasonably comfortable. But every bathroom fan in the place is obnoxious, with excessive noise and vibration to the point that you can feel it in the walls. If you use a stick...

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Helpful?
1Thank CharSchu
Reviewed July 2, 2016 via mobile

This hotel's best feature is the full kitchen in each room. The layout is perfect for two people and everything was pretty clean. The staff was also very accommodating and helpful. Our only suggestion would be to air out the rooms.

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Helpful?
1Thank Amy W
Manager_11525, Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you for posting a review of our hotel. I am glad that you enjoyed your clean room, your fully equipped kitchen and our helpful staff during your stay with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with...

Columbus, Ohio
Reviewed June 14, 2016

Am really happy with hotel front desk receptionist "Bhenz & Ploal" when am check-in ..I had small issue with my room ..she fixed then there when I explained my situation, ..Am looking forward to stay in future.

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Helpful?
1Thank prasadsrig
Manager_11525, Manager at Extended Stay America - Chicago - Lisle, responded to this review

I really appreciate you taking the time to write a review of our hotel. I am so pleased to hear that you were happy with the service provided to you by our wonderful staff. I apologize for the issue you had with your room; however, I am glad to hear that our staff was able to fix it right away....

Bloomington, Illinois
Reviewed May 2, 2016 via mobile

Based on the reviews, I actually brought my own sleeping bag and pillow. The room was cleaner than expected. However, there was no hot water in the shower in the morning. I was not compensated at all, pretty disappointed. I was at a conference in lisle at a different hotel, if I had to do it over again I would...

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Helpful?
1Thank letsgothar
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Lisle

Address: 445 Warrenville Rd, Lisle, Lisle, IL 60532-1400
Location: United States > Illinois > DuPage County > Lisle
Price Range: $63 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Lisle 2.5*
Number of rooms: 1
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Chicago - Lisle staff and other travelers.
3 questions
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Questions? Get answers from Extended Stay America - Chicago - Lisle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Free wi-fi is very slow, they charge for a faster experience.”
 of 5 bubbles CharSchu, Jul 7, 2016 | Read review
“Staff are very helpful if you don't like your room location.”
 of 5 bubbles jaimem144, Feb 15, 2016 | Read review
“all rooms good”
 of 5 bubbles roseanneg149, Feb 10, 2016 | Read review
“Get something at the end of a hall to reduce the potential of bad neighbors.”
 of 5 bubbles movinmikec, Sep 8, 2015 | Read review
“I think any room woul't be bad”
  • just Chicago
  • just Chicago
  • just Chicago
 of 5 bubbles Lioness68, Jul 20, 2015 | Read review
5 of 5
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