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Extended Stay America - Chicago - Lansing

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Extended Stay America - Chicago - Lansing
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112 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2016

Always a great stay when I stay at this Lansing location. Staff always friendly & professional, the manager Jeanetta always make sure my stay is enjoyable, she goes above & beyond to make sure you enjoy your stay. Room always fresh & clean. Staff keep up the good work.

Helpful?
Thank Nanee0101
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about our property. I’m so pleased to read that you enjoyed our comfortable rooms as well as our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

Denver, Colorado
Level Contributor
3 reviews
3 of 5 stars Reviewed February 24, 2016

The staff at this hotel is wonderful. Especially Ericka! I had my dog with me, and she had homemade treats for the furry hotel guests :) The hotel is very clean and udpated. My only complaint was the very loud music being played at 2am. This is a reflection of the guests mostly, but I was still annoyed.

Helpful?
Thank Olivia K
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay. Still, I am so pleased to read that... More 

1 review
5 of 5 stars Reviewed February 22, 2016 via mobile

My favorite place to stay. The staff is always happy to see us and greets us by name. My rooms are always perfect and the staff is always willing to go the extra mile to please us. The location is great for shopping and area ppl are friendly as well. Love it here!!!!

Helpful?
Thank MizzLisa N
1 review
5 of 5 stars Reviewed February 15, 2016 via mobile

The staff is the best they are always friendly and helpful and in good spirits and the rooms are always clean couldn't ask for more from a hotel. Also a great location next to the expressway and plenty of options for restaurants also movies and the mall nearby too

Helpful?
Thank Robert H
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

Thank you for taking the time to write a review of your experience with us. I am proud of our staff for providing you with exceptional customer service and a comfortable stay! It’s great to read that we were able to accommodate your needs with our convenient location. The staff and I would like to thank you again for posting... More 

Vernon Hills, IL
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 9, 2016

We stayed at this extended stay in Lansing, IL. The check in was quick, friendly and informational. She let us know all they had to offer, breakfast times, check out times, etc. Room was very nice and clean, updated.

Helpful?
Thank Kara O
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

Thank you so much for posting a review of our property. It’s great to read that we were able to provide you with a comfortable stay. I truly appreciate your comments regarding our friendly and accommodating customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Lansing, Illinois
1 review
5 of 5 stars Reviewed January 30, 2016

I love my stay here the staff including management are great ,there very friendly and helpful at all times .I would recommend this hotel too anyone. The only issue i have isnt with the staff is that there are not nearly enough cable channels.

Helpful?
Thank veronica t
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed January 27, 2016 via mobile

I grew up in Chicago but moved away a few years ago. I came back for my fathers funeral. I checked in late and was greeted by a young women ( I believe her name was Erika). She is amazing. She explained the amenities to me and directed me in the way to my room. I stayed for a few... More 

Helpful?
Thank mary a
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

Thank you for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with our comfortable accommodations and exceptional customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Orland Hills, Illinois
1 review
5 of 5 stars Reviewed January 21, 2016

I absolutely loved my stay! It was really clean and the service was excellent! Quiana is the best! She's friendly, understanding and make sure all my needs were met! I will visit this location again! I highly recommend this place! The next time I visit i hope Quiana is working! Give this girl a raise!!!! Thank you for all your... More 

Helpful?
Thank Alicia J
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that our staff provided you with exceptional customer service. Once more, thank you for posting your review. We look forward to having... More 

Harvey, Illinois
1 review
5 of 5 stars Reviewed January 13, 2016 via mobile

This place is excellent very business like and professional. The staff makes sure you feel at home. Manager is off the chain.very heloful (Jeannette) Javier and Leslie and Ericka are very attending make sure everything you need is taking care of. Excellent front desk service. Latanya the house keeper she deserves a 10. Natasha is very professional

Helpful?
Thank Janita H
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

I appreciate you taking the time to write such a wonderful review. I am proud of our staff for providing you with exceptional customer service and a comfortable stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed January 5, 2016

Stay there for the New Years Eve festivities. Had a party in my room as my house is being remodeled. Very accommodating for the event. It's nice that they have kitchens is like every room. The refrigerators were weak, but they did the job.

Helpful?
Thank Philip C
Manager_11525, General Manager at Extended Stay America - Chicago - Lansing, responded to this review

Thank you for taking the time to write a review of your experience with us. It's great to hear that you enjoyed all the amenities our hotel has to offer and had a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Lansing

Address: 2520 173rd St, Lansing, IL 60438-6021
Location: United States > Illinois > Lansing
Price Range: $80 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Lansing 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Lansing
Extended Stay Lansing
Lansing Extended Stay
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