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Extended Stay America - Chicago - Lansing

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Extended Stay America - Chicago - Lansing
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Lansing
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Showing 113: English reviews
Illinois
2 reviews
4 of 5 stars Reviewed July 19, 2016

this hotel location is very nice to stay, its nearby places to shop eat etc... the staff is very friendly and helpful. rooms are clean always. Martha the housekeeper was really nice and makes you feel welcome, and the hotel manager Jeanetta who is always great. the popcorn they give is good and they give bottles of water cant ask... More 

Helpful?
Thank rkay78
Manager_11525, Manager at Extended Stay America - Chicago - Lansing, responded to this review

We appreciate your kind comments about your stay with us. It is great to know you were provided with excellent customer service and accommodations by our staff. Jeanetta and Martha will be informed on the amazing job they are doing. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

I've stayed here a few times & I must say the service gets better & better. My room is always clean & fresh. Hotel staff very friendly & pleasant, Javier is excellent he always in such a delightful mood which is so refreshing. Management always helpful making sure guest needs are met. I wouldn't change a thing

Helpful?
Thank Nanee0101
Manager_11525, Manager at Extended Stay America - Chicago - Lansing, responded to this review

Thank you for taking the time to share your comments on your stay. It is great to know our hotel and service is continuing to impress you with each stay. I also will be informing our staff, especially Javier, on the excellent job communicating and accommodating guests. The staff and I would like to thank you again for posting your... More 

New Hampshire
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2016

We stayed at this location while moving cross-country. We appreciated the friendly front desk staff and the coffee available at all hours. We easily registered for the night, including our pets traveling with us. Our room was suitable with a very comfortable bed and nice bathroom amenities. There was also a kitchenette which we didn't use since we were staying... More 

Helpful?
Thank CoachLen13
Manager_11525, Manager at Extended Stay America - Chicago - Lansing, responded to this review

Thank you for choosing to stay with and for writing a review. I'm thrilled to know we provided you and your family a peaceful experience for the night before you returned to the road. I hope your cross country trip is a great one. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed July 5, 2016 via mobile

What a pleasant atmosphere the staff really make you feel at home and comfortable.... Special thanks to management and all front desk staff we really appreciate it such a great place to stay haven't left yet👌🏽..... The Walker's Thx Extended Stay America

Helpful?
Thank Aron S
Manager_11525, Manager at Extended Stay America - Chicago - Lansing, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your comfortable room and our wonderful staff during your stay with us. I'm pleased to know we provided you with a "home away from home" experience. Thank you for choosing Extended Stay America. We look forward to providing you with another... More 

1 review
3 of 5 stars Reviewed June 22, 2016 via mobile

This is a mixed review. My husband and I stayed here 15 weeks. Price was good. House keeping did a good job. Erika and Javier are the friendliest front desk workers and treat everyone with respect and very professional. My one complaint is with upper management. I saw assistant manager yelling in parking lot at one employee , and it... More 

Helpful?
Thank Esther S
Frisco, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed June 14, 2016

We stayed 2 days while visiting from Texas. The worst experience ever! If you want to here raunchy music and smell marijuana then this is your place. Was not the place for a family (husband, wife and daughter)

Helpful?
Thank raquelblackburn

Travelers are raving about these Lansing hotels

Country Club Hills, Illinois
1 review
5 of 5 stars Reviewed June 6, 2016 via mobile

I checked in Extended stay Friday night late and was greeted by the Manager she was so great and helpful. She greeted us with a smile and thanked us for our business. Upon checking out the next morning we were asking for her and Javier told us she was gone she had been there all day Friday. Javier was great... More 

Helpful?
Thank niah66
1 review
5 of 5 stars Reviewed June 3, 2016 via mobile

Great Staff....Comfortable, Clean Hotel all around the board! Good laughter. Makes you feel right @ home. Any maintenance problems is handled right when needed. No hesitation or hourly wait. Keep up the good work! -Elaine Mayes

Helpful?
Thank Chi L
1 review
5 of 5 stars Reviewed June 1, 2016 via mobile

Extended Stay America Chicago/Lansing is really a great hotel for short stays,and for long time stay. The staff at extended stay are all amazing and very nice they always show you full attention when you have a problem,or need anything for your room. They truly get to know each person so much they know you by name.Ericka is the best... More 

Helpful?
Thank GrimesJ90
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2016 via mobile

Stayed here this past weekend for family gathering & they went above & beyond. Rooms were spacious and clean. Front desk staff was great very helpful I think his name was Javier gave us good restaurant to dine at. I also enjoyed the complimentary popcorn & lemonade the kids really enjoyed that. In all we had a wonderful stay &... More 

Helpful?
1 Thank MzNay76
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Lansing

Address: 2520 173rd St, Lansing, IL 60438-6021
Location: United States > Illinois > Lansing
Price Range: $80 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Lansing 2.5*
Number of rooms: 122
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Also Known As:
Extended Stay America Lansing
Extended Stay Lansing
Lansing Extended Stay
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