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Red Roof Inn Chicago Lansing

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Red Roof Inn Chicago Lansing
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226 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Reviewed 2 weeks ago via mobile

I work for B.P.Refinery and I went to this hotel to stay for 7 nights. The stay in this hotel was very pleasant. During my stay, I needed a pillow at 3 AM in the morning. The front desk employee helped me out by getting a pillow even in that early morning. All the staff is very good and I...

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Helpful?
Thank tanooj c
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review

Dear Tanooj C, Thank you for taking the time to write a review regarding your recent visit to our property. Your vote of confidence means the world to us and we are pleased that we were able to meet your expectations. We looked forward to serving all of our BP workers and are pleased to have your continued patronage. Thank...

Reviewed 5 weeks ago

This hotel was clean and the staff were friendly. I booked with Expedia and it took a minute to pull up my reservation, but I got into my room pretty quickly. The rooms have a wood laminate floor, which are great and new. The only complaint I have is that they need more parking at the office.

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Helpful?
Thank Jenny B
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

Dear Jenny B, Thank you for taking the time to write such a wonderful review regarding your stay at the Red Roof Inn Chicago Lansing. As you mentioned in your review our team is hear to provide superior service to all of our valued guest. Additionally, we have made some improvements such as the laminated floors that you spoke of...

Reviewed November 2, 2016 via mobile

Thanks for everything salma was very nice to me she show me how to get to my room an answered all my question with a smile an made sure my room was cleaned an she told me what was in the area an how to get to the restaurant thanks salma

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Helpful?
Thank pimpster
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review

Dear Pimpster, Thank you for taking the time to write such a wonderful review regarding your visit to the Red Roof Inn in Chicago Lansing. Salma was all smiles after hearing your positive feedback. At this location we train all of guest on having a "hospitality heart" in regards to you our valued guest. Additionally, our location is ideally located...

Albuquerque, New Mexico
Reviewed October 30, 2016

very good service the manager jack was very nice and help fell like all the employers as well the room was very clean at all times and every ting is very close so I ben beter for as tank you for youre good servise

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Helpful?
Thank ruby31985
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. It is highly important that we provide you with are absolute best! We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an...

Decatur, Illinois
Reviewed October 14, 2016 via mobile

Not to bad surprisingly I got here wanted to change rooms to a handicap room they switched me no problem even if it is a smoking room it doesn't smell real bad I was surprised front counter lady really nice helped me it's cheap you're not gonna get a five-star hotel for $66 but for what you pay it's not...

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Helpful?
Thank evil99ta
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.  I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

Reviewed October 8, 2016 via mobile

I would never stay here again. The hotel is nasty. My room was dirty. The sheets were dirty, the washcloths were dirty, and the shower was dirty. Housekeeping didn't change or make the bed the 3 nights we stayed. The first night I noticed we didn't have any towels or washcloths in our room. I called the desk and was...

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Helpful?
Thank Reshia21
RedRoofLansingIL, Owner at Red Roof Inn Chicago Lansing, responded to this review

dear Reshia, Thank you for taking the time to tell us about your experience at the Chicago Lansing Red Roof.  I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us.  I want you to know...

Reviewed September 20, 2016 via mobile

I was satisfied but I wished it was cleaner...Bed sheets wasn' t really clean. But overall good place. Even though it was a one king bedroom it was nice and spaciuos. We will be absolutely back again.

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Helpful?
Thank Mahsa N
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.  I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

Reviewed September 16, 2016 via mobile

Great service,awesome people,pet friendly,close to all types of shopping,very convenient. ....the house cleaning were kind and outgoing....plenty of places to walk your dog...the office workers are always happy and friendly...

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Helpful?
Thank Jason M
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.  I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

West Harrison, Indiana
Reviewed September 15, 2016 via mobile

Staff was friendly and helpful, rooms were very clean and nice. Stayed for almost a week with my family for work and it was always quiet. When we first arrived we were given a dirty room but the staff was very quick to move us to a new very clean room. Overall our stay was very pleasant.

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Helpful?
Thank MattHeatherLuca
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.  I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

Reviewed September 11, 2016 via mobile

Unfortunately my apartment flooded out; carpet and dry wall had to be removed. My landlord put me up at this location until the renovation was complete. Hotel Manager Jack and his friendly staff did an excellent job on accommodations.

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Helpful?
Thank Alisa J
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.  I will make sure to share your comments with the rest of our team.  Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Red Roof Inn Chicago Lansing

Address: 2450 173rd St, Lansing, IL 60438-1031
Location: United States > Illinois > Lansing
Price Range: $56 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Lansing 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Red Roof Inn Chicago Lansing Hotel Lansing
Red Roof Inn Lansing
Lansing Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Chicago Lansing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't even bother”
 of 5 bubbles 882damiana, Jun 6, 2016 | Read review
“Rooms on the far east side are quieter.”
 of 5 bubbles Dusty2561, Jun 4, 2016 | Read review
“the building where the lobby is located is the best i think.”
 of 5 bubbles 744msb72, Sep 4, 2015 | Read review
“Find another hotel....definitely not this one.”
 of 5 bubbles FriendsOfMichaelJack, Aug 27, 2015 | Read review
“Don't stay here”
 of 5 bubbles russelld144, Aug 5, 2015 | Read review
5 of 5
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