We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Contrada Grotte, 7, 95018 Carruba, Giarre, Sicily Italy
Lowest prices for your stay
Expedia.com
Booking.com
Hotels.com
$296
View deal
Traveluro
Orbitz.com
ZenHotels.com$352
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (739)
Room & Suite (209)
Dining (91)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Individually wrapped toiletries
Updated 01/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
4.2
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
A home in the parkPlaced in the heart of a nursery specialised in Mediterranean plants, Donnacarmela is ready to welcome you in a 19th century Sicilian house that has been refurbished in full respect of the original but given all the modern comforts. Elegantly refined, the building dominates the ten thousand square metre nursery garden. Here you may enjoy a guided tour to discover the hundreds of scents and varieties of Mediterranean plants. It is also possible to admire a private collection of subtropical plants. The courtyards in lavic paving, the ancient cistern and river pebbles, the well-stocked wine cellar and the swimming surrounded by secular olive trees, the comfortable spaces designed to relax and the quiet reading room, the wide halls and ample dining room: all this has been designed to make your stay exceptional. Ten hectares in the most prestigious wine area on mount Etna are where we produce the Doc wine for Donnacarmela. The vineyards were bought by Donnacarmela in 2006 and they are between Solicchiata and Passopisciaro on the northern side of the volcano in the territory of Castiglione di Sicilia. The vineyards all grow Nerello Mascalese, the vine that produces the most appreciated wines in this area. This is where the ‘Montedolce Etna Doc’ is born from the passion and commitment of the Faro family in an area that has wine for its vocation. The name of the wine comes from the place where we produce it. The wine-making is done in a well-equipped cellar in Mascali, the area of origin of the Nerello Mascalese, only a few kilometres away from Donnacarmela.Montedolce is characterised by its ruby-red colour, red berry scents with mineral notes, and by the complexity, persistence and elegant tannin it offers the palate.We do not only offer wine and taste, however. A little lower down the mountain side, between the Ionic coast and the first hills, it is possible to find the Mediterranean plants that have found the best environment to grow here. Thus, they develop into unrepeatable shapes and colours: the Abutilon, the Agave, the Ficus, the Cistus, the Opuntiae, the ornamental Citrus plants are all to be found in the gardens of Donnacarmela. They are the essence of Mediterranean gardens. Tese plants and flowers offer themselves to visitors in all their charm.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Hiking
Highchairs available
Electric vehicle charging station
Wifi
Pool / beach towels
Outdoor pool
Private pool
Saltwater pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Horseback riding
Snorkeling
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French, Russian, Spanish and 1 more
613Reviews17Q+A61Room tips
Traveler rating
  • 454
  • 116
  • 29
  • 8
  • 6
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
jetsetter7503 wrote a review May 2
Los Angeles, California31 contributions6 helpful votes
+1
We enjoyed our stay at Donna Carmela and it was one of the highlights for our week in Sicily. In fact this was he only resort we stayed at, as the others were AirBnb properties. Overall very satisfied with our stay. A few comments. - Request to see your room before you bring your bags in. We were offered an upgrade to a villa but actually turned it out down for a Junior Suite because the villa was more sparsely furnished and had a smaller bathroom (although the sea view was spectacular.) It turns out there are many different styles and designs, so please check on your options first. - Our Junior Suite was perfect - facing a garden and very quiet. The bathroom was huge and had very large counter for all our toiletries. Plenty of closet space. The only items that made me not give this 5 stars - is the lack of a rug under the bed, a proper headboard, and the tile in the shower/bath areas was a bit worn. The mattress was great and slept well. Plenty of windows and doors to open and get fresh air and cross-breeze. - We drove to the property as it was about halfway between Taormina and Catania. We actually went into Catania for the night and drove back quickly enough. Close enough to the toll road and to the coast highway; but a little tricky to find the first time. I wish there were a few more signs from the main roads to the hotel and a clearly marked gate. You have to get out of your car to ring the bell at the front gate. - Restaurant was excellent and had some of the best food we had all week! The pasta is legit. The bean soup is pretty epic, too. - Plenty of lounge spaces if you want to get out of your room and do some WFH. - It was too chilly in mid-April to use the pool - but it looked great! - We also got help from the Concierge to book a wine tasting at a local winery. It was great. - All and all recommend - but am hopeful they can improve the finish quality in the bathrooms. It needs an update/ repair.
Read more
Date of stay: April 2022
Rooms
Location
Service
Room Tip: Ask to see the room first - there are many types of design and they can help you choose which is...
See more room tips
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded 1 week ago
Dear Mr. jetsetter7503 Thank you very much for taking the time to share with us your feedback, that truly motivates us to keep improving our service and our guests' experience in every aspect of their stay. We are delighted to read that you had a positive experience and that you expecially enjoyed our Junior Suite and gastronomic offer and the atmosphere of Donna Carmela. We also thank you for your advice, this is truly appreciated. It was a real pleasure to have you with us and we sincerely hope to welcome you back in the near future, for an even better experience. Best regards, Valeria Privitera Front Office Manager
Read more
morisabravaya wrote a review Jan 2022
istanbul70 contributions64 helpful votes
Great service. Good location. Spacious rooms. Comfortable common areas for chill reading and working. Very green, great views of the Mediterranean and the mount Etna. Its close to a few wineries and the small villages by the sea. Value for money. We definitely recommend it.
Read more
Date of stay: December 2021Trip type: Traveled
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Jan 4, 2022
Dear morisabravaya, from the whole team Donna Carmela I would like to thank you for your excellent review, that truly motivates us to keep improving our service and our guests' experience in every aspect of their stay. We are glad to hear that you enjoyed our location and your room and would like to thank you for choosing us! It has been a pleasure to be part of your trip. We are looking forward to welcoming you again soon. Kind Regards, Valeria Privitera Front Office Manager
Read more
U2hendrik wrote a review Nov 2021
Braunschweig, Germany117 contributions64 helpful votes
Stayed for 3 night in a bungalow with little private jacuzzi. We received a nice and warm welcome with parking and luggage service. I can state, overall the service level is very high incl. very good communication skills also in English language. Staff is very attentive and asks if they can support in any way or simply to have a quick chat. Dinner was expensive but fair value for money, simply having just on course was also no issue. They have a pretty good wine list with acceptable prices. I really loved the "choice by the sommelier" by glass option to learn about different Sicilian wines. The complete estate feels like being on a little Caribbean island with lots of palm tress and exotic plants. Really loved that. Our bungalow was spacious and modern with a private little exotic garden. Very cool. This estate is really a hidden gem .
Read more
Date of stay: November 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Dec 3, 2021
Dear Mr. U2hendrik Thank you very much for taking the time to share with us your feedback, that truly motivates us to keep improving our service and our guests' experience in every aspect of their stay. We are delighted to read that you had such a wonderful experience and that you expecially enjoyed our Lodge and gastronomic offer and the atmosphere of Donna Carmela. We also thank you for recognizing the exceptional services of our colleagues, this is truly appreciated. It was a real pleasure to have you with us and we sincerely hope to welcome you back in the near future. Best regards, Valeria Privitera Front Office Manager
Read more
angelo l wrote a review Nov 2021
Paris, France9 contributions3 helpful votes
We've been there for a family holiday for four days taking a B&B formula, everything was ok but nothing extraordinary except the price. The room was ok but aligned with a good three stars, the breakfast was ok but the qualità if the fois is better outside reason why we've decided not to stay for lunches and dinner. Service is ok but a bit too formal trying to impose a standing instead of delighting the customer. The area and the park is nice but we won't repete the experience.
Read more
Date of stay: November 2021Trip type: Traveled
2 Helpful votes
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Nov 8, 2021
Dear angelol783, thank you for taking the time to share your personal experience on TripAdvisor. We regret to learn, that your stay was not up to your expectations. Your comments about the room and breakfast will help us and inspire us to implement improvements, as our ideas come from the genuine feedback of our guests. Every year we invest both in improving the structural aspects and in the service endowments. We sincerely hope to welcome you again soon. Kindest Regards, Valeria Privitera Front Office Manager
Read more
estranger wrote a review Oct 2021
New York City, New York122 contributions156 helpful votes
Sicily is filled with people who go out of their way to make you feel like family. This hotel goes out of its way to make you feel unwelcome. Donna Carmela is a property made to dupe unsuspecting foreign travelers out of their money and their time, with a fake veneer of exclusivity located alongside a busy railroad track. Don't believe the images, yes the gardening is exquisite, and the exterior of the lodge is beautiful. But clearly this is a property meant to look good in pictures but is not functional in the very least. For $500 a night we received: a room design that is totally useless, in the jacuzzi room with a pool that is not heated, with blinds that were inoperable, and with a bathroom that afforded no privacy. It is also not 50 square meters in any way shape or form. no respite from constant baby and child noise, both at our villa and in common spaces. There was a wedding while we were there and we were told that "next year we have separate adult amenities" with no recourse for the fact that we spent $1100 on a terrible two nights There is no jacuzzi as advertised: it is a cold plunge pool. Food was a 5/10, despite being the most expensive meal we had in Sicily. Also for some reason we were told we couldn't eat at the hotel restaurant until 9pm, even though when we arrived for an aperitif at 8pm there were empty tables that went unfilled. Worst yet, when I complained to the staff they sent me a generic email to contact, and I had to escalate several times to get an absolutely useless response from the general manager. I can deal with problems, but not at this price point. And certainly not when management is so aloof in its response. What a shameful place - avoid and find anywhere else that will treat you like any Sicilian on the side of the road will treat you, like family.
Read more
Date of stay: October 2021
Value
Rooms
Service
Room Tip: Jacuzzi rooms are a total ripoff because they have a cold plunge pool not an actual jacuzzi
See more room tips
2 Helpful votes
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Oct 13, 2021
Dear estranger, thank you for taking the time to share your personal experience on TripAdvisor. We regret to learn, only after your departure and after some very nice feedbacks from you, that your stay was not up to your expectations. Regarding some aspects of review, we would like to inform you that the Jacuzzi Pool is heated, and it is set at 32° and can reach 36°; We are very sorry we didn’t get any information about your issue with the pool, we would have of course explained better its functioning. Finally, concerning the dinner, we are sorry that the time span scheduled by the restaurant to accommodate the guests in compliance with the covid-19 regulations seemed strange; the restaurant room can welcome just a certain number of guests at a specific time and we observe it strictly; we truly care about our guests safety and authorities’ statements. Every year we invest both in improving the structural aspects, in the service endowments and of course also in the training of our staff. We sincerely apologize for the inconvenience caused during your recent visit and we sincerely hope to welcome you again soon. Kindest Regards, Valeria Privitera Front Office Manager
Read more
Basil wrote a review Jul 2021
1 contribution
We enjoyed a fantastic honeymoon at Donna Carmela. Very friendly staff, excellent sicily food and wine and just a beautiful vicinity. The garden is very well groomed with a big variety of Plants and Flowers. Grazie Donna Carmela, you made our stay unforgetable.
Read more
Date of stay: July 2021Trip type: Traveled
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Aug 3, 2021
Dear Mr Gamper, from the whole team Donna Carmela I would like to thank you for your excellent review, that truly motivates us to keep improving our service and our guests' experience in every aspect of their stay. We are glad to hear that you enjoyed our food offer, the greenery and the friendliness of our staff and we would like to thank you for choosing us to spend your honeymoon with! It has been a pleasure to be part of you special moment. We sincerely hope to welcom you again in the near future. Kind Regards, Valeria Privitera Front Office Manager
Read more
Daniela wrote a review Oct 2020
59 contributions25 helpful votes
+1
We had a really great time at Donna Carmela. I don‘t know with what I should begin 1. the Staff is really really great. They helped us find a great tour to the Etna and also dealt with everything we needed with lots of love and passion! 2. the Hotel itself is so great. Clean, chic and peaceful. And wonderful place to relax 3. the Food!!! What an experience. Starting with breakfast and ending with dinner. Everything is handmade and so ultra delicious, that we‘re still think of this food If we come back to Sicily, we‘ll definitely come back to Donna Carmela Love from Daniela e Elias
Read more
Date of stay: October 2020Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Oct 16, 2020
Dear danibanilove, Thank you very much for taking the time to share with us your feedback. We are delighted to read that you had such a wonderful experience and that you expecially enjoyed our hotel facilites and gastronomic offer. We also thank you for recognizing the exceptional services of our colleagues, this is truly appreciated. It was a real pleasure to have you with us and we sincerely hope to welcome you back in the near future. Best Regards, Roberta Cariola Guest Relations Manager
Read more
shaidamer wrote a review Oct 2020
1 contribution
Excellent service and very nice gourmet restaurant with variety of selection for different tastes, including teenagers. Perfect location to relax and to enjoy breathtaking excursions to Taormina, Catania and Mount Etna volcano. We have really enjoyed our vacation and will come back in future with pleasure
Read more
Date of stay: September 2020
Value
Cleanliness
Service
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Oct 8, 2020
Dear shaidamer, Thank you for taking the time to share your wonderful experience on TripAdvisor. It is indeed a pleasure to know that you have thoroughly enjoyed your visit, the facilities and dining experience. Looking forward to the pleasure of welcoming you again. Best Regards, Roberta Cariola Guest Relations Manager
Read more
ataf83 wrote a review Oct 2020
Viareggio, Italy26 contributions48 helpful votes
Beautiful place for a romantic getaway. The staff were always friendly and available (with a smile) and the food was divine. Sicily is a magical place that is difficult to beat and Donna Carmela is the best of Sicily. Wish we could have stayed longer and will definitely be back. See you soon!
Read more
Date of stay: September 2020Trip type: Traveled
2 Helpful votes
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Oct 8, 2020
Dear ataf83, Thank you for taking the time to share with us your feedback. We are delighted to read that you enjoyed your stay at DonnaCarmela Resort and Lodges and that you were particularly impressed with our gastronomic offer and the service provided by our team. It was a real pleasure to have you with us and we sincerely hope to welcome you back in the near future. Best Regards, Roberta Cariola Guest Relations Manager
Read more
Honorine L wrote a review Sep 2020
Newcastle upon Tyne, England, United Kingdom2 contributions3 helpful votes
We stayed at Donna Carmela for our honeymoon early September. The hotel is situated in a lovely domain and the reception staff is doing its best for you to have the best stay. But that's it really. We wanted a relaxing holiday, enjoying the pool and the island. However it was quite difficult to relax around the pool when guests are mostly families with young kids, guests smoke around the pool and have loud conversation on the phone or listen to their own music!! Straight outside the hotel, you will have roads fill with rubbish on both sides, where residents dumped their rubbish bags! Not the best image of Sicily. We had to ask for our breakfast menus every mornings.... Also if you want to have room service, you'll be told that you should have ordered the day before...! And the restaurant is very expensive. Be ready to spend around 100 euros every nights for 2 people as there are not many restaurants around the hotel, and none in walking distance. All in all, I don't think the description of the hotel is accurate.
Read more
Date of stay: September 2020
Value
Rooms
Service
Room Tip: avoid room 5 as the shower was terrible! lack of pressure and temperature not constant
See more room tips
1 Helpful vote
Helpful
Share
Response from Donna Carmela, Direttore generale at Donna Carmela Resort & Lodges
Responded Sep 13, 2020
Dear h0n0rinel, Thank you for taking the time to share with us your feedback. We are happy to read that you liked our property and we truly appreciate the compliments about the services provided by our reception team. On the other hand, we regret to learn that our Food & Beverage offer and service were not up to your expectations; some of the aspects of the service were actually reviewed and implemented in compliance with the anti COVID – 19 suggested measures to guarantee our guests and team safety. We also appreciate your comments about the pool ambience and we will definitely look into the matter in order to ensure a relaxing stay at all times. Finally, please be assured that the condition of the areas outside the resort is continuously reported to the designated local authorities and we hope too see an improvement in the short term. We sincerely hope you will give us the opportunity to welcome you back in the future. Best Regards, Roberta Cariola Guest Relations Manager
Read more
Previous
123456
PRICE RANGE
$221 - $477 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Boutique Resort Donna Carmela
LOCATION
ItalySicilyProvince of CataniaGiarreCarruba
NUMBER OF ROOMS
29
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Donna Carmela Resort & Lodges
Which popular attractions are close to Donna Carmela Resort & Lodges?
Nearby attractions include Basilica di San Sebastiano (4.6 miles), Cattedrale di Acireale (4.5 miles), and Piazza del Duomo di Acireale (4.5 miles).
What are some of the property amenities at Donna Carmela Resort & Lodges?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Donna Carmela Resort & Lodges?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Donna Carmela Resort & Lodges?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Donna Carmela Resort & Lodges?
Yes, free parking is available to guests.
What are some restaurants close to Donna Carmela Resort & Lodges?
Conveniently located restaurants include Ki Sushi - Restaurant, CaPisci Friggitoria, and Dolceria Salemi.
Are there opportunities to exercise at Donna Carmela Resort & Lodges?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Donna Carmela Resort & Lodges have an airport shuttle?
Yes, Donna Carmela Resort & Lodges offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Donna Carmela Resort & Lodges have airport transportation?
Yes, Donna Carmela Resort & Lodges offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Donna Carmela Resort & Lodges?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Donna Carmela Resort & Lodges?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.