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Clarion Hotel

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Clarion Hotel
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107 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Chicago, Illinois
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Joliet Clarion while in town for the NASCAR Race. We go every year but this was the first time at this hotel. The staff was very friendly from the front desk to the restraunt/bar area. I was surprised that on such a crazy weekend that things were quiet and calm which has not been our... More 

Helpful?
Thank Richard A
Kansas City, Missouri
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 21, 2016

This hotel is convenient to I-80 if traveling that direction. The staff was exceedingly friendly and accommodating. The room was large and clean (except for the tub). When booking online, be sure and specify a non-smoking room. We arrived to find they had assigned us a smoking room but the staff, fortunately, were able to change us to another room.... More 

Helpful?
Thank Donna E
Level Contributor
3 reviews
2 of 5 stars Reviewed August 18, 2016

A prelude to my stay: I had just rode my motorcycle 540 miles from Toronto ON, through the Sunday night nightmare of I-80 Chicago/Gary, setting sun in my face traffic, to Joliet  Il and your property. The Joliet Il Clarion was built at a time when it's location was prime and top-of the line, and it construction and quality reflected. ... More 

Helpful?
Thank Skye E

Travelers are raving about these Joliet hotels

Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 10, 2016 via mobile

I'll start with the front desk, the young lady I spoke to had a very poor attitude. I tried to lighten the mood with some humor about wanting a presidential suite, and it didn't help at all, very rude. Second, the hallways and decor. Very outdated and dirty. The carpets are ripped and dirty, the blinds are dusty and full... More 

Helpful?
Thank spcalvarez
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed August 2, 2016 via mobile

Well the room was just ok. The location is a little sketchy. We were in two different rooms and neither of the tubs drained. The first room smelled pretty bad. The second to last day housekeeping didn't show up so we had to go down for towels. The staff was really friendly though.

Helpful?
Thank Amy H
Troy, New York
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 1, 2016

I goofed up my reservation dates and the front desk staff was able to fix it and give me the correct rates I was quoted on Hotels.com.The room was clean. We ate dinner in the dining room, fish fry and hamburgers. Service was good. The beds were comfortable for the night and the air conditioning worked Marvelous!!

Helpful?
Thank Jennifer B
Big Rapids, Michigan
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 27, 2016

Our room was spacious and clean. In fact, there was room for another bed! The breakfast was unusually complete and good, with both hot and cold offerings. I highly recommend the Clarion in Joliet to anyone.

Helpful?
Thank Richard B
Wilkesboro, North Carolina
Level Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 26, 2016 via mobile

Clean room. Nice staff. Everything was clean and stocked. Room was cool when we arrived with no reservation. Wi-Fi worked good. Did not get up in time to find out about breakfast. Not sure if they had breakfast.

Helpful?
Thank Mitch D
Tennessee
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 16, 2016

A fish stinks from the head down, so we can hold this hotel's management accountable for the poor facility and service. In the 5 days my team and I were at this hotel, we never once saw someone who represented management - and it shows. The recorded message received (when the phone is busy) still refers to the Holiday Inn.... More 

Helpful?
1 Thank KWYTennessee
Des Moines, Iowa
1 review
1 of 5 stars Reviewed July 15, 2016

Stay Away from the Clarion in Joliet ! The staff lack customer service skills. The hotel is filthy. The room rate was over $100. Breakfast is eat in only - you may NOT take your food back to your room. The entire hotel smells like smoke - even the non smoking rooms smell like smoke. When I informed the staff... More 

Helpful?
Thank Wendy H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Clarion Hotel

Address: 411 S Larkin Ave, Joliet, IL 60436-1817 (Formerly Holiday Inn)
Location: United States > Illinois > Joliet
Price Range: $98 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Express Joliet Hotel Joliet
Holiday Inn Joliet
Joliet Holiday Inn
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