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Hollywood Casino Hotel

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Hollywood Casino Hotel
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73 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Houston, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel seems to be stuck in 90's. Carpets can't be any more dirty. Internet is as slow as AOL dialup days. Overall not worth stay. There are many other branded hotels in that area, prefer that over this.

Helpful?
Thank slamdunkrookie
Joliet, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This Casino is still plummeting fast. Almost no maintenance. Broken elevators all the time. 30+ yr escalators are always broken. One has been out of service for over 6 weeks now. Bad news for the elderly and disabled.

Helpful?
Thank MUSTANGJIM

Travelers are raving about these Joliet hotels

macomb, il
Level Contributor
105 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at the Hollywood Casino Hotel last night. Upon entering, I was initially unimpressed. For paying over $150 to stay here, it was certainly not grand or inviting. There was no one in sight until we rang a bell. We were greeted by a gentleman whose name started with " A" who seemed less than thrilled to be working. He... More 

Helpful?
Thank happyfamilyMacomb_Il
Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Wife and I played different machines.....10 in all. none went into multiple game mode.....but that was why we played them cost. .60 .80 ..1.20 paid .05 .07 .022 lost 80.00 in thirty min. No Value...listened to others checking out . Felt the same On way back from Nevada and S Dakota.....lots of fun there.

Helpful?
Thank xmas2209
Wheaton, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the first stay at this hotel and I have to admit that it didn't start out very well, but the problem was rectified very quickly. The first room that I was given was not cleaned and smelled like smoke(I requested a non-smoking room) but when I went back to the desk they changed my room immediately and even... More 

Helpful?
Thank LizBe2016
Round Lake Beach
1 review
4 of 5 stars Reviewed 1 week ago

A wonderful get away only an hour 15 min from home. The atmosphere was great and the service was excellent. It was just what my wife and I needed in order to break the vicious cycle of "all work no play"

Review collected in partnership with this hotel

Helpful?
Thank rcharles893
Rockford, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have never stayed at a hotel with a casino before but a relative recommended Hollywood when we were coming to town for a wedding. It turned out to be a great stay! We were checked in by Kathryn-she was very efficient and was very helpful answering our questions. The next day-she even remembered our name and asked if we... More 

Helpful?
1 Thank aussie480
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I decided to take a mini getaway and couldn't have had a better time. Our room was spotless and quiet, breakfast was delicious and the staff were friendly and wonderful. We enjoyed dinner at 99 hops and even won a little money at the casino.

Helpful?
1 Thank Jules_kkk
Streamwood, IL
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Thought we would spend a Saturday night here for convenience. Mistake. Walk in the hotel door and like walking into a 70's - 80's era hotel. Really needs updating. Don't know if the other rooms were like this, but the room we stayed in (119) also looked 70's. It was an accessible room. That is what they had left, we... More 

Helpful?
1 Thank readynow
Dan T, Manager at Hollywood Casino Hotel, responded to this review

Thank you for the review. The hotel is undergoing a renovation of all the hotel rooms beginning October 15th, 2016. We will be adding many new features to the room at that time with a entire new room design. Hope you decided to visit us again soon. More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not clean and didn't offer any amenities. Also ran out of juices for breakfast and said there was none left on property. We requested a refrigerator prior to arrival and they said there were none left. This was needed for my husbands meds.

Review collected in partnership with this hotel

Helpful?
2 Thank 354cjd
Dan T, Manager at Hollywood Casino Hotel, responded to this review

Thank you for the review. We are sorry to hear we didn't meet your expectations. We have began offering a new hot breakfast and at times it gets very busy and may take time to restock items when they run out. As for refrigerator we do have a limited number available but beginning October 2016 the hotel will begin a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hollywood Casino Hotel

Address: 777 Hollywood Boulevard, Hollywood Casino, Joliet, IL 60436
Location: United States > Illinois > Joliet
Price Range: $99 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hollywood Casino Hotel 3*
Number of rooms: 100
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Hotel Style:
#2 Casino Hotel in Joliet
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