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TownePlace Suites Joliet South

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#3 of 23 Hotels in Joliet
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189 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Evanston, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff at the hotel were extremely nice, very personal. The suite was large and the beds very comfortable. Very clean, although I had some sort of small bugs in the shower from being on the first floor. The breakfast was great in the morning and there is always cookies and coffee out.

Helpful?
Thank Swedishgirlinus
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear Swedishgirlinus, Thank you for sharing your comments. I'm happy to hear that you found your suite to be clean and spacious. Also nice to hear that you enjoyed our morning breakfast and our afternoon cookies. We look forward to the opportunity to serve you again in the future. We'll have the fresh baked cookies out for you :) Thanks... More 

Phoenix, Arizona
Level Contributor
141 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly people who want to do the best they can to make your stay perfect. Quite and right next door to cracker barrel which is always better than any hotels breakfast. Oh yeah, they love dogs too. Have to say it was a very quiet property.

Helpful?
Thank rparmig
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear rparmig, Thank you for sharing your review with us and with other fellow travelers. The first line of your review states exactly how our staff feels. We genuinely want to make sure that each of our guests has their best hotel stay possible. It is wonderful to hear that you noticed and appreciated our passion! :) Thank you again... More 

Minooka, Illinois
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We love towneplace! The staff is so friendly and it's our first choice of where we want to go when we do a stay-cation. It's a walk across the parking lot to get to Cracker Barrel for a good meal. Breakfast is included which is always a plus. We come to towneplace to let the kids go swimming. The pool... More 

Helpful?
Thank nbittermann
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear nbittermann, Thanks so much for your great review. So happy that you and your family love the TownePlace and that we are your first choice for a "Staycation". We appreciate you sharing your thoughts with us and with other fellow travelers. Sharing your positive experience will certainly help others get a true feel of the TownePlace Suites, and we... More 

Boston, Massachusetts
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 8, 2016

Walking in at midnight after being on the road for 16 hours we were ready for a comfortable nights sleep, and that's just what we had. The staff was very kind upon check in. Our room of two queen beds greeted us with cleanliness and tasteful decor'. Our bathroom was supplied with Paul Mitchell Shampoo & Conditioner and Lemon Sage... More 

Helpful?
Thank KTLuvs2Travel
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear KtLuvs2Travel, Thank you for your comments. I'm so glad that we were able to assist with a good nights sleep after you had been on the road for 16 hours. I'm also glad to hear that you enjoyed the room amenities and cleanliness. Having a clean room with a comfortable place to sleep is what we strive to offer... More 

Framingham, Massachusetts
1 review
5 of 5 stars Reviewed July 4, 2016

The staff is excellent from the front desk, housekeeping to support and that includes breakfast staff and maintenance. This Marriot property strives from the moment you walk in the door that they are there to make your stay as enjoyable as can be. This property, and staff is a 10 out of 10! My wife and I travel extensively for... More 

Helpful?
Thank el5498
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear el5498, Thank you for sharing such a wonderful review of our hotel. I'm so happy to hear that you enjoyed your stay at our property, and that our Joliet TownePlace Suites has regained your confidence with the Marriott brand overall. That is probably the highest praise that we could ever ask for! Your glowing review will be shared with... More 

Joliet, Illinois
2 reviews
5 of 5 stars Reviewed July 2, 2016

I have been staying here with my family since May 11th after experiencing a house fire. I have to say the service is nothing short of excellent. EVERY front counter agent has been extremely nice and very professional. The customer service here exceeds my expectations. I personally want to take the time to recognize Cheryl, Chrissy, Isaiah and Ingrid for... More 

Helpful?
Thank jennifersims3
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Hi Jennifer, Thanks so much for your wonderful review! We are all so sorry that we got to meet you because of your house fire, but so happy that we got to meet! I'm happy to hear that each of our teammates have exceeded your customer service expectations. We strive to offer each of our guests the feeling of being... More 

East Peoria, Illinois
Level Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 28, 2016

We were in town for a medical procedure and they recommended TownPlace and that they would take great care of us. I went to the hotel for early checkin but they were still cleaning the room, but no problem and they upgraded our queen suite to a two bedroom suite due to the medical procedure. Then they called me when... More 

Helpful?
Thank D R
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear D R, We appreciate your kind words and your nice review! We hope everything went well with your medical procedure and look forward to seeing you back on the mend at the TownePlace Suites :) Thanks again, Karen Young Sales Coordinator More 

Hoover, Alabama
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

Very comfortable hotel. Great pool. Grills outside that you can use to cook. Great breakfast buffet. Free cookies in the evening. Close to the Hollywood Casino. Several restaurants close by. Will stay here again if I get the chance.

Helpful?
Thank bamba
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear bamba, Thanks so much for your great review! So happy to hear that you found our hotel to be comfortable, and that you were able to enjoy quite a few of our amenities. I have to agree ~ we do have some great amenities here! Being able to grill outside, swim inside, and enjoy our fire pit are just... More 

Fort Wayne, Indiana, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2016

This was a great hotel for one single overnight experience. The staff was very warm and welcoming. The indoor pool and hot tub were clean and well kept. There are not very many things nearby, but there is a McDonald's within walking distance. This hotel stay was an overall good experience.

Helpful?
Thank Alexandria F
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear Alexandria F, Thank you for sharing your review about your recent stay. All of us at the TownePlace Suites are happy to hear that you found our property to be in your words a "great experience". We take that as high praise indeed. We try to offer each of our guests their best hotel stay possible. Your comments make... More 

Norman, Oklahoma
Level Contributor
135 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed May 17, 2016

I have stayed here for many years on my quarterly trips to the area for work. The staff always remembers me (I stay maybe 20 to 24 nights a year) and are always SO HELPFUL and FRIENDLY. They keep everything so clean and well stocked for Breakfast, laundry is clean and easy to use and while I don't spend as... More 

Helpful?
Thank sdavis3908
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear sdavis3908, Thanks so much for sharing your review with us and with other travelers. We very much appreciate your comments as they help us to stay focused on making sure that we offer each of our guests their best hotel stay possible. We are all so glad to hear that we are your home away from home when you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about TownePlace Suites Joliet South

Address: 1515 Riverboat Center Dr, Joliet, IL 60431-9341 (Formerly TownePlace Suites Marriott Joliet)
Location: United States > Illinois > Joliet
Price Range: $132 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Joliet South 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet
Hotel Style:
#3 Business Hotel in Joliet
#3 Family Hotel in Joliet
#4 Romantic Hotel in Joliet
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