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Hampton Inn Jacksonville

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Hampton Inn Jacksonville
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198 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Jacksonville
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Showing 198: English reviews
Chatham, IL
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 4, 2016

We stayed for one night on 6/17/16. The property is an average Hampton(so it is pretty good) but the staff is above average. They are very welcoming, friendly and tried to make our stay as good as possible. We would go back. Room was average, but very small. The location is set back from the busy main street in town... More 

Helpful?
Thank Richard C
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you for choosing us during your travels, we are glad to hear you enjoyed the convenience of our property, we will certainly hope to have you back the next time your around, thank you! More 

Katy, Texas
1 review
5 of 5 stars Reviewed July 1, 2016

Great hotel with nice service and clean room. The front desk employee are very helpful. I will come back for next travel. If I have to say something not very satisfy is that the breakfast is too simple.

Review collected in partnership with Hampton

Helpful?
Thank 142huiy
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you very much for being our guest, and leaving such a positive review for us. The hot item for breakfast does change daily, so hopefully next time we see you it will be something a little more extravagant for your taste, take care! More 

West Palm Beach, Florida, USA
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 23, 2016

The staff was excellent, rooms clean, and everyone in our wedding group had a great time. Taylor called when one of our guest left some shoes behind and he followed up and provided excellent service to retrieve our missing Cinderella shoe

Review collected in partnership with Hampton

Helpful?
Thank Michael H
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

We are so thrilled to hear everyone enjoyed their time, it was a pleasure to host you. We look forward to any further events that we may see you again, thanks! More 

Searcy, Arkansas
1 review
2 of 5 stars Reviewed June 14, 2016

This hotel charged a $28 "pre" charge for in the case that we bought something from their commissary area...charged my card 2 days ahead of trip. No bath tub for family with little kids. Stay in Springfield just 28 miles away for $100 a night less

Review collected in partnership with Hampton

Helpful?
Thank michellehP844ND
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for being our guest, I do assure you the facts here are slightly askew.. Every single card gets authorized an additional percentage per night, depending on rate and length of stay for what is called 'anticipated incidentals' all hotels have this, not just us. It is not just if you buy something from the suite shop,... More 

Chicago, Illinois
Level Contributor
15 reviews
3 hotel reviews
1 of 5 stars Reviewed June 12, 2016

I have stayed here in the past and it was a wonderful experience and conveniently located for my needs. However I had booked a room there for June 10 but a situation came up which took me to Peoria instead of Jacksonville for that day. I requested to change my accommodations to a Hampton Inn in Peoria but was informed... More 

Helpful?
Thank Chitravel999
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

I am truly sorry to hear this situation, I do understand your frustrations. Unfortunately, if it is booked via 3rd party, as expedia, booking, ect.. it becomes nonrefundable, we as a hotel don't take the $, the 3rd party company accepts your payment. If it was booked directly, I'm sure something could have been arranged. It seems like you have... More 

1 review
5 of 5 stars Reviewed June 2, 2016

From the staff helpfulness to the quiet room and updated décor we loved every aspect of this hotel experience! We have stayed in many hotels over the years and this is one of the most hometown comfortable times we have had.... We have been long time travelers to central Illinois and stayed at a competitor until this time... We wanted... More 

Review collected in partnership with Hampton

Helpful?
Thank H8473ACmaryr
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for your kind review, we certainly enjoyed having you! We look forward to having you again and giving you the quality experience you enjoyed, thank you! More 

Plano, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2016

Nice hotel to stay but don't expect any great time. We expected a whirl pool and got a hot pit of water after a long ride to get there. staff was nice, breakfast was good but they did not offer waffles .pool was nice and well kept. just was not as good as most Hamton inns

Helpful?
Thank Michael B
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you for staying with us, Michael, and providing us with the details so we can kink out any issues for your next stay. I do assure you, our hot tub does have a adequate whirlpool functionality, perhaps it was kicked off for whatever technical reason, we would have been more than happy to come look at it for you.... More 

Jacksonville, Illinois
1 review
5 of 5 stars Reviewed May 30, 2016

I am a gas because my house caught on fire. The staff and the general manager and everybody in between has been amazing. They have tried their best to help with everything possible. I would absolutely recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank skiyaf
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for the kind review! We enjoyed having you, even though the circumstances weren't the best for you, we were happy to be a 2nd home for you in the meantime, take care! More 

Wichita, Kansas
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2016

I have stayed here twice and have been pleased both times. The rooms are very clean. The bedding is nice and there are many pillows on each bed, so you should always be able to find one to suit you! The hotel is set back from the street, which means it is very quiet. I love the cookies that are... More 

Helpful?
Thank CarolWichita_Kansas
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Well thank you so much for such a kind review, I am joyed to hear you have enjoyed multiple stays here with us, and that you get a good nights rest each time. The breakfast will always be waiting for you, whenever again you are in the area, we would sure love to see you! Take care! More 

Gteenville, United States
1 review
5 of 5 stars Reviewed May 20, 2016

The Staff is great, and the rooms are clean. New sheets and linens, that feel clean and cozy. The location is worth getting to over the competition at the first exit. Get there and kick your shoes off! You know you want to!

Review collected in partnership with Hampton

Helpful?
Thank Philip C
Michelle F, Guest service manager-Tyler at Hampton Inn Jacksonville, responded to this review

WOW! Thank you so kindly for your wonderful review of our property. We certainly enjoyed hosting you, and will surely hope to see you again! Thanks and take care. More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Jacksonville, IL hotel is centrally located just one mile from Jacksonville city center and Illinois College, and 30 minutes from Springfield, IL. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 

Additional Information about Hampton Inn Jacksonville

Address: 1725 W Morton Ave, Jacksonville, IL 62650-2719
Location: United States > Illinois > Jacksonville
Price Range: $100 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hampton Inn Jacksonville Hotel Jacksonville
Jacksonville Hampton Inn
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