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Hampton Inn Jacksonville

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Hampton Inn Jacksonville
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194 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Big Cabin, Oklahoma
1 review
3 of 5 stars Reviewed yesterday NEW

Things were ok, but overpriced for what I got. It was priced like s 4 star hotel and was a 2-2.5. In my opinion, it was about $30-$35 overpriced. I stay in hotels a several nights a year and have a good feel for the price ranges.

Review collected in partnership with Hampton

Helpful?
Thank albertm47
Wheaton, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I booked two queen beds only to learn upon check-in I was in a king. The staff member apologized and then said he could put me in a double queen. Well the king actually worked better. But it was refreshing to have someone apologize and then actually try to accommodate my needs. We had to leave before breakfast opened and... More 

Review collected in partnership with Hampton

Helpful?
Thank WheatonMark
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for being our guest, and having the patience with us with dealing with a wrong room type, I am glad to hear everything worked out for the best, and that you enjoyed the other interactions of your stay, we certainly do look forward to having you back, take care! More 

Denver, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great staff and hotel! Thanks for making this a fun stay. On our next visit our family would like to be on 3rd floor as requested. The Fitness Room could use weights. Great breakfast and staff! The hallways and lobby area had mud but it was cleaned later that day. Thanks again!!

Review collected in partnership with Hampton

Helpful?
Thank James T
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

Thanks so much for being our guest, and taking the time to do a review for us. We certainly are glad to hear you had a good time, and enjoyed our property, we will eagerly await your next visit, thanks again, take care! More 

Wentzville, Missouri
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Super friendly staff. Nice room. Good exercise equipment. Great breakfast. Even with a major chain you don't always know what to expect in a small market. Was very pleased with the people, the service, and the property.

Helpful?
Thank Sam R
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Wow we are so pleased to read your positive review of our property. It sounds like you truly enjoyed your experience :). We certainly do look forward to hosting you again, thanks! More 

Chicago
1 review
4 of 5 stars Reviewed 3 weeks ago

Left my nightshirt on the back of the bathroom. Normally I would say bye to it, but the staff found it and are promising to send it back to me. I found the staff to be very courteous and genuine to help take care of me. It was in good location, which was near my interview.

Review collected in partnership with Hampton

Helpful?
Thank Lynn S
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

We are thrilled to hear you got your shirt back in a timely manner, we do track and log everything that gets left behind. We will certainly hope to see you again next time you're around, thanks! More 

Rockford, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Best hotel in jacksonville illinois Stayed other places and this place is by far the best. Warm pool good breakfast quiet rooms professional courteous staff .worth the extra few dollars. There are cheaper places in town but you get what you pay for.

Review collected in partnership with Hampton

Helpful?
Thank Daniel S
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for the awesome review! We certainly do enjoy to see a happy Hampton-Goer! Please let us know when your in town next so we can get you right in! More 

Chatham, IL
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night on 6/17/16. The property is an average Hampton(so it is pretty good) but the staff is above average. They are very welcoming, friendly and tried to make our stay as good as possible. We would go back. Room was average, but very small. The location is set back from the busy main street in town... More 

Helpful?
Thank Richard C
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you for choosing us during your travels, we are glad to hear you enjoyed the convenience of our property, we will certainly hope to have you back the next time your around, thank you! More 

Katy, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel with nice service and clean room. The front desk employee are very helpful. I will come back for next travel. If I have to say something not very satisfy is that the breakfast is too simple.

Review collected in partnership with Hampton

Helpful?
Thank 142huiy
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you very much for being our guest, and leaving such a positive review for us. The hot item for breakfast does change daily, so hopefully next time we see you it will be something a little more extravagant for your taste, take care! More 

West Palm Beach, Florida, USA
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

The staff was excellent, rooms clean, and everyone in our wedding group had a great time. Taylor called when one of our guest left some shoes behind and he followed up and provided excellent service to retrieve our missing Cinderella shoe

Review collected in partnership with Hampton

Helpful?
Thank Michael H
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

We are so thrilled to hear everyone enjoyed their time, it was a pleasure to host you. We look forward to any further events that we may see you again, thanks! More 

Searcy, Arkansas
1 review
2 of 5 stars Reviewed June 14, 2016

This hotel charged a $28 "pre" charge for in the case that we bought something from their commissary area...charged my card 2 days ahead of trip. No bath tub for family with little kids. Stay in Springfield just 28 miles away for $100 a night less

Review collected in partnership with Hampton

Helpful?
Thank michellehP844ND
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for being our guest, I do assure you the facts here are slightly askew.. Every single card gets authorized an additional percentage per night, depending on rate and length of stay for what is called 'anticipated incidentals' all hotels have this, not just us. It is not just if you buy something from the suite shop,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (13)
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Bathroom (5)
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Room/Suite (7)
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Pool/Beach Area (3)
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Dining (8)
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Business Center/Function Rooms (2)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Jacksonville, IL hotel is centrally located just one mile from Jacksonville city center and Illinois College, and 30 minutes from Springfield, IL. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 

Additional Information about Hampton Inn Jacksonville

Address: 1725 W Morton Avenue, Jacksonville, IL 62650
Location: United States > Illinois > Jacksonville
Price Range: $97 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hampton Inn Jacksonville Hotel Jacksonville
Jacksonville Hampton Inn
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