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BEST WESTERN Jacksonville Inn

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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Steger
1 review
3 of 5 stars Reviewed 3 days ago NEW

Very musty odor throughout the hotel, so they must have a leak somewhere, they did have a dehumidifier in the hallway. Breakfast was ok, served same thing everyday. Internet was not very good. Parking wasn't the best, when semi's park behind your vehicle.

Review collected in partnership with Best Western

Helpful?
Thank Michelle A
Memphis, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW via mobile

We are on a month long trip, staying in family owned motels. We decided to splurge for a night and booked a room in Jacksonville Illinois at a chain motel, paying $20 more than we had for any other. What the other 10 (the 30 day trip is now 1/3 of the way through) and this one had in common:... More 

Helpful?
Thank IowaSunny
West Chicago, Illinois
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I felt safe and secure and look forward to visiting again. I was pleasantly surprised that the receptionist would make hot water for me so I could have a badly needed cup of tea. It was such a nice pick me up.

Review collected in partnership with Best Western

Helpful?
Thank clairdlune
Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 26, 2016

Friendly, helpful staff Breakfast has a good variety, Yogurt, Cereal, apple Juice, orange Juice, Hard boiled eggs, sausage, eggs,waffle, (you make yourself), donuts, bagels, english muffins, Very good Coffee,Bagels, biscuits. Tables are always clean.

Review collected in partnership with Best Western

Helpful?
Thank Michelle F
Elba, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016

We stay at this hotel every time we visit my family in Jacksonville, IL I like the friendly workers and the inside pool when we visit in the winter. The Hotel is affordable and very nice. it is also in a great location and convenient for our needs.

Review collected in partnership with Best Western

Helpful?
Thank Roberta G
Crescent City, California
Level Contributor
138 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 23, 2016

We stayed here for over one week on two separate occasions. The staff was dynamite! Kelly was so helpful and courteous. One time they were under construction so some things were annoying but it seemed the staff went out of their way to make us comfortable. We will for sure stay here again if we return. Now everything has been... More 

Helpful?
Thank Deanna D
Rochester IN
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2016

This hotel, though an older building, has been recently renovated and redecorated. Upon arrival, Kelly greeted me with a smile, offered a choice of room location, answered my questions, and was a pleasure to talk to. When I was checking out, Patty was equally helpful and asked that we come back soon. The gentleman who was responsible for the breakfast... More 

Review collected in partnership with Best Western

Helpful?
Thank Steven W
Davenport, Iowa
1 review
1 of 5 stars Reviewed June 29, 2016

Rooms are filthy and customer service was non-existant! If you can stay somewhere else I encourage you too! Locks do not work and staff is less than enthusiastic about helping to remedy even the smallest of security concerns. If you have children stay somewhere else for sure!

Helpful?
Thank BridgetO924
Joliet, United States
1 review
5 of 5 stars Reviewed June 20, 2016

Stayed 2 nights for baseball tournament. Clean rooms, good value, good free breakfast and free internet. Hotel staff friendly and efficient especially breakfast attendant. Pool area clean and comfortable with tables, chairs and hot tub. 2nd floor suite room has balcony that overlooks pool area. Convenient central location, only 6 minutes from Lentz Fields.

Review collected in partnership with Best Western

Helpful?
Thank Patrick K
Alton, Illinois
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 13, 2016

I visited this hotel last year and was so impressed with the comfort of rooms and warmth of pool. This time however, the hallways were choked with cigarette repeatedly and the response of the front desk staff was to spray air freshener, not confront the culprit(s). Further the pool was extremely cold, the hot tub barely warm. Even the quality... More 

Helpful?
Thank Lynden S
Front_Desk_Staff1709, Front Office Manager at BEST WESTERN Jacksonville Inn, responded to this review

Dear Lynden S On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Experience the wonders of Jacksonville, IL - the home of Ken Norton former world heavyweight champion boxer - in its most comfortable form at this relaxing, pet-friendly hotel. Located just two miles from historic downtown Jacksonville, Illinois, this BEST WESTERN Jacksonville Inn is the perfect place to stay when visiting the area's many sites such as Central Park, Walldog Murals, Underground Railroad driving tour, Eli Bridge Wheel, Governor Duncan Mansion. Guests traveling for business In Jacksonville can also find a range of attractions without traveling far. Nearby golf courses, Morgan County Fairgrounds, and Lincoln Square Shopping Center are wonderful for the simple pleasures of relaxation. After a day of sightseeing or working, nothing is more welcoming than a comfortable bed and a room with generous amenities - and the BEST WESTERN Jacksonville Inn does not disappoint. We offer such amenities as a free Wi-Fi and a fitness center. You may also enjoy a complimentary full hot breakfast in the morning that includes coffee, juice, bread, eggs, sausage links, waffles, yogurt, biscuits & gravy, cereals, donuts, muffins and bagels. ... more   less 

Additional Information about BEST WESTERN Jacksonville Inn

Address: 1709 W Morton Ave, Jacksonville, IL 62650-2719 (Formerly Country Hearth Jacksonville)
Location: United States > Illinois > Jacksonville
Price Range: $81 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Jacksonville Inn 2.5*
Number of rooms: 60
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Also Known As:
Amerihost Inn Jacksonville Hotel Jacksonville
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