We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

BEST WESTERN Jacksonville Inn

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Jacksonville Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

91 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 91: English reviews
Chicago, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Friendly, helpful staff Breakfast has a good variety, Yogurt, Cereal, apple Juice, orange Juice, Hard boiled eggs, sausage, eggs,waffle, (you make yourself), donuts, bagels, english muffins, Very good Coffee,Bagels, biscuits. Tables are always clean.

Review collected in partnership with Best Western

Helpful?
Thank Michelle F
Elba, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stay at this hotel every time we visit my family in Jacksonville, IL I like the friendly workers and the inside pool when we visit in the winter. The Hotel is affordable and very nice. it is also in a great location and convenient for our needs.

Review collected in partnership with Best Western

Helpful?
Thank Roberta G
Crescent City, California
Level Contributor
128 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for over one week on two separate occasions. The staff was dynamite! Kelly was so helpful and courteous. One time they were under construction so some things were annoying but it seemed the staff went out of their way to make us comfortable. We will for sure stay here again if we return. Now everything has been... More 

Helpful?
Thank Deanna D
Rochester IN
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel, though an older building, has been recently renovated and redecorated. Upon arrival, Kelly greeted me with a smile, offered a choice of room location, answered my questions, and was a pleasure to talk to. When I was checking out, Patty was equally helpful and asked that we come back soon. The gentleman who was responsible for the breakfast... More 

Review collected in partnership with Best Western

Helpful?
Thank Steven W
Davenport, Iowa
1 review
1 of 5 stars Reviewed 4 weeks ago

Rooms are filthy and customer service was non-existant! If you can stay somewhere else I encourage you too! Locks do not work and staff is less than enthusiastic about helping to remedy even the smallest of security concerns. If you have children stay somewhere else for sure!

Helpful?
Thank BridgetO924
Joliet, United States
1 review
5 of 5 stars Reviewed June 20, 2016

Stayed 2 nights for baseball tournament. Clean rooms, good value, good free breakfast and free internet. Hotel staff friendly and efficient especially breakfast attendant. Pool area clean and comfortable with tables, chairs and hot tub. 2nd floor suite room has balcony that overlooks pool area. Convenient central location, only 6 minutes from Lentz Fields.

Review collected in partnership with Best Western

Helpful?
Thank Patrick K
Alton, Illinois
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 13, 2016

I visited this hotel last year and was so impressed with the comfort of rooms and warmth of pool. This time however, the hallways were choked with cigarette repeatedly and the response of the front desk staff was to spray air freshener, not confront the culprit(s). Further the pool was extremely cold, the hot tub barely warm. Even the quality... More 

Helpful?
Thank Lynden S
Front_Desk_Staff1709, Front Office Manager at BEST WESTERN Jacksonville Inn, responded to this review

Dear Lynden S On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More 

Bloomington
2 reviews
4 of 5 stars Reviewed May 31, 2016

This BW met or exceeded all of my expectations for this hotel category and price range. Staff was friendly and helpful. Housekeeping did a nice refresh of the room every morning. One item to note, the decaf coffee was either cold or empty each morning in the breakfast area. With that said, they did promptly brew fresh coffee when I... More 

Review collected in partnership with Best Western

Helpful?
Thank Jason W
Gladstone, United States
2 reviews
5 of 5 stars Reviewed May 16, 2016

I found the rooms are clean and comfortable. The staff is excellent. I loved the hot breakfast, waffles, fruit, eggs, yogurt, rolls, great coffee, juice, cereal and rolls. My kids loved the breakfast. And the pool and hot tub were very clean and well cared for.

Review collected in partnership with Best Western

Helpful?
Thank Tanner C
Huntersville NC, United States
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 3, 2016

Stopped at this facility while in town visiting friends and always look for a BW when i can. This is average to above average, staff was somewhat helpful as my room was not ready but did make an adjustment to get me into a different room. The motel was full of young families with lots of kids so it was... More 

Helpful?
Thank William P
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (12)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Hotel & Grounds (1)
Viewed
Business Center/Function Rooms (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.2 mi away
Hampton Inn Jacksonville
Hampton Inn Jacksonville
#1 of 7 in Jacksonville
4.5 of 5 stars 194 reviews
2.6 mi away
Baymont Inn & Suites - Jacksonville
2.6 mi away
Holiday Inn Express Hotel & Suites
Show Prices
Show Prices
Show Prices
2.6 mi away
Comfort Inn
Comfort Inn
#7 of 7 in Jacksonville
3.0 of 5 stars 47 reviews
0.5 mi away
Star Lite Motel
Star Lite Motel
#6 of 7 in Jacksonville
3.0 of 5 stars 19 reviews
0.7 mi away
Super 8 Jacksonville
Super 8 Jacksonville
#3 of 7 in Jacksonville
4.0 of 5 stars 133 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Experience the wonders of Jacksonville, IL - the home of Ken Norton former world heavyweight champion boxer - in its most comfortable form at this relaxing, pet-friendly hotel. Located just two miles from historic downtown Jacksonville, Illinois, this BEST WESTERN Jacksonville Inn is the perfect place to stay when visiting the area's many sites such as Central Park, Walldog Murals, Underground Railroad driving tour, Eli Bridge Wheel, Governor Duncan Mansion. Guests traveling for business In Jacksonville can also find a range of attractions without traveling far. Nearby golf courses, Morgan County Fairgrounds, and Lincoln Square Shopping Center are wonderful for the simple pleasures of relaxation. After a day of sightseeing or working, nothing is more welcoming than a comfortable bed and a room with generous amenities - and the BEST WESTERN Jacksonville Inn does not disappoint. We offer such amenities as a free Wi-Fi and a fitness center. You may also enjoy a complimentary full hot breakfast in the morning that includes coffee, juice, bread, eggs, sausage links, waffles, yogurt, biscuits & gravy, cereals, donuts, muffins and bagels. ... more   less 

Additional Information about BEST WESTERN Jacksonville Inn

Address: 1709 W Morton, Jacksonville, IL 62650 (Formerly Country Hearth Jacksonville)
Location: United States > Illinois > Jacksonville
Price Range: $94 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Jacksonville Inn 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Odigeo, Best Western + Iniative, Agoda and Travelocity so you can book your BEST WESTERN Jacksonville Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Amerihost Inn Jacksonville Hotel Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay