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Comfort Inn

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200 Comfort Dr., Jacksonville, IL 62650
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1 room 1 adult
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40 Reviews from our TripAdvisor Community

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Fort Worth Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2015

My wife and I enjoy taking vacations to the Midwest and often choose a Comfort Suites, Comfort Inn, or Quality Inn among the Choice Hotel brands for lodging. Our ten day road trip last year was largely disappointing in our lodging experiences but this one was one of the cleanest and best managed hotels we've stayed in for a long... More 

Helpful?
Thank vintrest
forreston, IL
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 19, 2015

We had a very large room, #230. Lots had a very large room, #230. Lots of space with refrigerator, microwave, sink, etc. Everything was nicely appointed. Good chair at the desk. Shower was good. Bed closest to the window was in the line of AC/Heat fan that might annoy some people. I slept right next to it and it didn't... More 

Helpful?
Thank Eric W
Kansas City, Missouri
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 1, 2015

I had a one night stay at this property in August 2015 and found a very attractive and well appointed room. The furnishings and decor were a step above my expectations and lo and behold "everything worked". No quibbles.. I appreciated the multiple 120 volt and USB outlets on the bedside table - that's typically a hassle. I was leaving... More 

Helpful?
Thank KaseyMoMo
Deckerville, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 26, 2015

This hotel is what you would expect for cleanliness, service, value. Nothing exceptional but no suprises or disappointments either. As for the minimum required 200 characters to submit a review, it is a great way to discourage submissions.

Helpful?
Thank Bob N
The Woodlands, Texas
Level Contributor
9 reviews
6 hotel reviews
2 of 5 stars Reviewed August 22, 2015

The sink in our hotel room had no water pressure. Worse, the shower only produced scalding hot water, so we were not able to take a morning shower. When I complained to the desk clerk, I was told that the manager was not there and all she could do was to give me a $10 credit. She did not offer... More 

Helpful?
Thank Curt6305

Travelers are raving about these Jacksonville hotels

1 review
2 of 5 stars Reviewed August 21, 2015 via mobile

Stopped in with wife and kids (5 and 3) on the way from Kansas City to Michigan. It was after midnight and we were exhausted. The room was pretty gross...see pics. Those who have kids know kids like to touch things... this isn't what I expected at all. In addition to the pics we had ants on the main table...killed... More 

Helpful?
Thank Todd S
Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 26, 2015

The first thing you will notice is the smell in the lobby. As you make it to your room the smell will continue. Make sure you check the towels before you use them for stains or anything else that is hiding in them. If you use the microwave you will want to clean it off first. If you want to... More 

Helpful?
Thank Milfordusa
Cedar Rapids, Iowa, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 26, 2015

There are very few places to stay in Jacksonville but we made the huge mistake of staying here. We saw two mice while here and killed one. We were told by night staff that this is a common occurrence. The air worked great but the musty smell of the rooms overwhelmed us. The internet worked poorly and management at thus... More 

Helpful?
Thank Tracy S
Jacksonville, Illinois
1 review
1 of 5 stars Reviewed July 16, 2015

We stayed at the Comfort Inn in Jacksonville, Illinois on July 11th and 12th with our baseball team and it was horrid. The smell when you walked in was un forgiven, water pressure in the shower was minimal, room could have been cleaned better (I guess they pay their help pretty cheap so they don't care). All in all I... More 

Helpful?
Thank Barbara B
Iowa
Level Contributor
77 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
1 of 5 stars Reviewed July 13, 2015

Let's start with the good - this will be brief as there is very little on the positive side. Air conditioning worked well and location is fairly convenient for visits in Jacksonville. The shining star here is Matt - the front desk attendant. He is polite, helpful and kept his cool when faced with many angry guests. He should be... More 

Helpful?
Thank goals1
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