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Westin Chicago Northwest

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400 Park Blvd, Itasca, IL 60143-1212 (Formerly Wyndham Northwest Chicago)
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431 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Chicago, Illinois, USA
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I found the hotel and the staff to be excellent. The property was well kept and quite comfortable. I stayed for three nights and really hated to leave. In my business travels I stay at many hotels and I find this to be among the best I do recommend this property

Helpful?
Thank Bruce3134
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel services were great. But food and drinks are pricy. The rooms are spacious and clean. Have free WiFi and premium channels. The restroom are small. Services includes on site health club, features free weights and machines, indoor pool and Spa. Which also includes birthdays, weddings, and other celebrations.

Helpful?
Thank agwright56
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This hotel was great for what we needed it for. Its approx 1 hour away from downtown chicago with traffic so we spend the daytime out exporing the zoo, chicago beaches, lego land in schaumburg was only about 10min away. The room was comfy and clean. The bathroom shower was great! I also loved the whirlpool hot tub that was... More 

Helpful?
Thank Kim M
Jacksonville, Florida
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Beds are super comfy. My mother in law was at the grand opening many a year ago (50 I think...) Yet It feels really modern. Our bathroom was modern...very nicely done and a rain showerhead..... Love this hotel..great staff and close to downtown Chicago and the charming neighborhoods surrounding it. Give this one a try.

Helpful?
Thank jtruitt
1 review
5 of 5 stars Reviewed 1 week ago

I found this property to be perfect for my families weekend getaway. Team was responsive and accommodating. Rooms were clean, well maintained and looked as if the hotel was new. Nice décor and well presented. Didn't have a chance to eat at restaurant but here it is great.

Helpful?
Thank SheratonIndy
United States
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The Westin is okay. If you need a place for 2-3 nights, it's fine. Not good for a vacation though. The bathroom doors don't lock easily and at around 11, you'll hear people screaming in the lobby. There's nothing spectacular about the Westin, except for the amount of screaming I hear at night. Not good for a relaxing family vacation.... More 

Helpful?
Thank raya_01
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments will be shared with our management staff for follow up. We do hope to have the opportunity to welcome you back for a future visit. Thank you More 

Luton, United Kingdom
Level Contributor
227 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked in here for 4 nights. The hotel is easy to find and has ample parking space. You can choose for valet parking, although we found it just as easy to park up yourself. The hotel has several floors, we were located on floor 9. Check in was easy, the staff were polite and the rooms were big and very... More 

Helpful?
Thank Sunny P
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your kind words! We are glad your stay was an enjoyable one. Please accept our humble apologies for the miss step with your amenity. We have brought that to the attention of the division head More 

Nyack, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We were here for a wedding. The facilities are excellent and the rooms are spacious. Room service is non-existent, though the rude telephone operator puts you off anyway right away! Felt like a Monty Python skit, with the collective approach the staff had towards the guests. The check-in desk was understaffed till the people in line visibly chafed and more... More 

Helpful?
Thank satish_ramakrishna
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Roseville, Michigan
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 2 nights here for a soccer tournament. Most of the staff was very helpful. If you are on a schedule Do Not stay on an upper level floor. Waiting for elevators, when they worked, was terrible! We stayed on the 9th floor and found it quicker to use the stairs. Nice area though, but be fore-warned about what... More 

Helpful?
Thank tonyandroula
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Guest Feedback is important to us and we thank you for sharing yours! We have shared your review with the chief engineer and we hope to have the opportunity to welcome you back for next year's tournement More 

Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed June 15, 2016

The hotel looks like an old Embassy Suites. Rooms are big and nice but its very generic. Not much to do in area. Can walk around lake. Expensive the only time you would stay here is if you were on expense account and could not get a hotel closer to O'Hare.

Helpful?
Thank Thetripcolony
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments will be shared with our management staff. We do hope to have the opportunity to welcome you back for a future visit. Thank you More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 

Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd, Itasca, IL 60143-1212 (Formerly Wyndham Northwest Chicago)
Location: United States > Illinois > DuPage County > Itasca
Price Range: $87 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Chicago Northwest 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin
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