We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chicago Marriott Northwest

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
4800 Hoffman Boulevard, Hoffman Estates, IL 60192
Special Offer
Book early and save 20%!
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Chicago Marriott Northwest
View Map
Add Photo Write a Review

200 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Staff is friendly enough. But my room was at a constant 72-73*F in winter. Too warm for me, so I go to the thermostat and set it to 65*. Unit doesn't come on. So I turn it off entirely. After a night frying in bed, I call the front desk. They send an engineer, who again was nice enough, but... More 

Helpful?
Thank NobodyButNobody
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for sharing your experience at our hotel. My sincere apologies that your room was too hot during your stay, as we understand how important this can be in a good night's rest. Unfortunately, when temperatures get very low, all of our pipes are set to hot water, which I understand can be inconvenient when you are looking for... More 

Elk Grove Village, Illinois
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I needed a night away so I booked the Honeymoon package at the Marriott in Hoffman Estates. What a surprise! The champagne and chocolate strawberries were great and we really enjoyed the breakfast the next morning. Everyone was very nice and accommodating, especially Moh at the front desk. The rooms were very comfortable and quiet and the... More 

Helpful?
Thank Jim M
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Dear Jim M, Thank you for sharing your candid feedback; we are delighted you enjoyed staying at our hotel on the Honeymoon package! Your feedback has been shared with the rest of our team to continue to inspire them to deliver exceptional service. We hope to have the opportunity to welcome you back to our hotel soon! Sincerely, Molly Matelski... More 

Cleveland, Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel to attend a fishing show held at the Sears Center. We have been to these annual fishing shows in Chicago for a number of years now. This is the first year the show was held at the Sears Center with the hosting hotel as Marriott Northwest. The nice things about this hotel is that it... More 

Helpful?
Thank Angie K
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Dear Angie K, Thank you for choosing to stay at the Chicago Marriott Northwest for the Muskie Expo and for sharing your experience. While we are glad you enjoyed the facility and service, I regret that some of our offerings did not meet your expectations. Your feedback has been shared with the appropriate members of our team as we look... More 

Missouri
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 21, 2015

My husband gets sent to Chicago from time to time for work and the past few times, we have gotten to stay here. Of the hotels in Hoffman Estates, we have had the best experience at this Marriott. Every employee you encounter is so friendly and helpful. The rooms have always been very clean, which can really make or break... More 

Helpful?
Thank jtmc
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you so much for the detailed review regarding your stays at our hotel! We are so happy we have been able to accommodate both you and your husband's needs during travel. Please feel free to contact me directly if there is any way we may make your stays more comfortable or enjoyable. At your service, Molly Matelski Assistant General... More 

Daphne, Alabama
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 16, 2015

The hotel was busy during my stay, but my room was very quiet, and my bed was the most comfortable hotel bed I have had in a very long time. My room was attractively decorated and comfortable. This hotel has a local shuttle, which was on time and very efficient. The hotel's staff was extremely friendly and helpful. Although I... More 

Helpful?
Thank CTP71
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for sharing your experience at our hotel. We are glad we were able to provide a quiet retreat during your time with us. With that said, it appears we fell short of your expectations. If there is anything we could have done differently or better, we encourage your feedback as we continue to look at ways to provide... More 

Hong Kong, China
Level Contributor
83 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed December 3, 2015 via mobile

Honestly not a great hotel! Rooms are very oldish! King size bed booked and I had double beds! Ground floor with view on the car park! The worst came from the waitress at the breakfast!!!! She was very rude with an aggressive body language! She had probably never learnt some words such as...Good Morning! What would you like? Please! Thank... More 

Helpful?
1 Thank LM009
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to share your experience at our hotel. I regret that you did not experience the superior service that we pride ourselves on delivering. Your feedback has been shared with the appropriate hotel teams so we may look at ways to improve our operations. If you would like to discuss your experience further, I would... More 

Saint Louis, Missouri
Level Contributor
136 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed November 23, 2015

Stayed at the Marriott as the area was getting hit by a big snow storm. The staff was excellent. It was amazing how many made it in to work. The ones that were there went over and above what was required to take care of us. We were pretty much stranded in the hotel as it snowed over 10 inches... More 

Helpful?
1 Thank Wolfgang37
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to detail your experience at our hotel. We love hearing when our guests have an enjoyable stay; especially on such an unfortunate circumstance of being stranded in a snow storm! We have also noted your comments regarding the toilet noise level. If there is any way we may make your next stay with us... More 

Arbor Vitae, Wi
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 23, 2015

Our entire family was visiting in Elgin, and this hotel accommodated every wish we wanted! The staff was amazing and our rooms were spotlessly clean and quiet. The children thoroughly enjoyed the pool too. All of us would recommend staying here again.

Helpful?
Thank Kathy R
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to share your feedback regarding your stay. We take great time in hiring, training and developing our team, so I'm glad that each of the staff members you encountered were accommodating and friendly. We look forward to welcoming you back to our hotel! At your service, Molly Matelski Assistant General Manager More 

Austin, Texas
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed November 17, 2015

Enjoyed this hotel. Nice Marriott property, about what you would expect from this brand. The staff was more than expected. Very helpful, friendly and cheerful. Management at this location seems to be doing something right including having the right people on staff. Next time I am traveling in this area I will stay at this hotel.

Helpful?
Thank CBtraveler88
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to share your feedback regarding your time with us. We understand that traveling on business can be wearisome, so I'm glad our staff was able to help make your trip enjoyable. We hope to welcome you back to our hotel soon! Sincerely, Molly Matelski Assistant General Manager More 

Burlington, Vermont
Level Contributor
200 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed November 7, 2015

Visited this past week for the entire week on business. This hotel really delivers. Clean and upscale feeling lobby and other general areas. The staff is very helpful. Katy in the lounge is wonderful. The room was spacious and clean.

Helpful?
1 Thank Jiberjab
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

We always love welcoming back repeat guests, so thank you for taking the time to share your experience and pointing out the positive service you received from Katy. We have shared your feedback with the team to continue to motivate them to deliver exceptional service. Sincerely, Molly Matelski Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (9)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (6)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hoffman Estates
2.8 mi away
Hilton Garden Inn Hoffman Estates
2.6 mi away
Hyatt Place Chicago/Hoffman Estates
2.4 mi away
Hampton Inn & Suites Hoffman Estates
Show Prices
Show Prices
Show Prices
2.6 mi away
La Quinta Inn Chicago Hoffman Estates
2.4 mi away
Hawthorn Suites by Wyndham Chicago Hoffman Estates
7.9 mi away
Renaissance Schaumburg Hotel and Convention Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#