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MainStay Suites Chicago Hoffman Estates

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2875 Greenspoint Pkwy, Hoffman Estates, IL 60169-7202
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Traveler (35)
Room & Suite (21)
Dining (6)

About

#7 of 10 hotels in Hoffman Estates
Location
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Service
Value
Travelers' Choice
Our modern MainStay Suites Chicago Hoffman Estates hotel is the place to go when you want to escape the hustle and bustle of urban Chicago and embrace the tranquility of the neighboring suburbs. Our clean and accommodating guest rooms were designed with your comfort in mind, featuring thoughtful amenities to brighten your stay.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Breakfast buffet
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
547Reviews1Q+A31Room tips
Traveler rating
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Popular mentions
TTCouple wrote a review Dec 2020
Chicago, Illinois59 contributions34 helpful votes
This is our 4th stay in the last year at this hotel. We’ve moved out of state and when we visit family we stay here as it is close to all of the restaurants we love, as well as, close to family and friends. Last two stays we been on 1st floor since we have our dog with us. The bed in both rooms was horrible. It feels like you’re sleeping on the springs and can’t get a good night’s rest. When you get up, your back hurts for hours. They took out all of the recliners due to wear and tear, however they will not be replacing them since they are selling (will be part of the Choice portfolio as of 12/28/20). The recliner was always a nice item to have In the room as you didn’t need to sit in a hard chair or on the bed. Now we have a office and dining chair. Horrible. Only place to chill out is the horrible bed. The room is ok. Furniture is showing wear. Kitchen area has everything you need. Would recommend installing convection oven/microwave. Due to the continued COVID non-sense, they aren’t serving breakfast. Yet, they are charging the same amount as last year but no amenities to show for it. There is a reason why this property shouldn’t be part of the Wyndham portfolio as it’s standards have dropped in the last year. We are platinum status with Wyndham and have stayed at a lot of their hotels and we won’t be back here any time soon. Staff is nice when you interact with them. BBQ Grills out back need to be cleaned and just another amenity you can’t use. I would wait till they remodel before you stay here. Last Christmas it was a great stay, this year, not so much.
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Date of stay: December 2020Trip type: Traveled as a couple
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phillips502018 wrote a review Dec 2020
Boston, Massachusetts2 contributions4 helpful votes
During a recent stay, we noticed several staff not wearing masks and also gathering and socializing in common areas with no masks. Also saw numerous guests without masks that were not asked to put one on by staff. Hotel was also dirty - there was debris in the hall when we arrived and that same debris and more was there when we left.
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Date of stay: December 2020
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Ricardo9854 wrote a review Nov 2020
Riyadh, Saudi Arabia11 contributions
The Hawthorn Suites in Hoffman Estates was clean and well-kept. The front office staff was friendly and helpful. The price was very reasonable. We stopped here on the way to Iowa after a long international flight. I will choose to stay here again.
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Review collected in partnership with this hotel
Date of stay: October 2020
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Dr_Xaos wrote a review Oct 2020
Palatine, Illinois715 contributions125 helpful votes
Stayed the night in the queen bed studio suite. Room was spacious and had plenty of extra amenities to make the stay comfortable (i.e., table and chairs, kitchenette, etc.). Everything was very clean and in good repair. Was impressed with the design and décor of the kitchen and bathroom areas. Room was near the elevator, but stay was still fairly quiet and was very comfortable and relaxing. Service was polite and professional throughout the stay. There were some technical issues with checking into the room, since the front desk staff confused my reservation with the name of another person's reservation. Ultimately, we got everything resolved, but it caused some trouble until we clarified everything.
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Date of stay: October 2020
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John Carlson wrote a review Apr 2020
1 contribution1 helpful vote
I don’t understand this hotel! I parked my car so I could get my things in to my room and help my mom it was not a handicap or anything. I come out and there is a note on my car saying this parking spot is mine it is reserved for me. As I was about to move my car not understanding how a hotel can have a reserved for a guest. This lady comes out with a cute dog only cute thing about her telling me you have no right to park there. See the reserved sign that is especially for me for the manger, no one other me can park here! Wow I will never go back!
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Date of stay: April 2020Trip type: Traveled on business
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Response from KarolinaHawthorn, General Manager at MainStay Suites Chicago Hoffman Estates
Responded May 8, 2020
Dear John, I greatly apologize for the interaction over the reserved parking space. We designated that particular parking space for an elderly guest who has severe mobility issues and requires frequent medical attention. Our hope was that reserving the closest parking spot to his room will help his wife (who you met) with accessing the car. Once again please accept my apology and a promise that the intention was to simply help someone in need with rapidly declining health.
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PRICE RANGE
$69 - $103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites chicago-hoffman estates hotel hoffman estates, candlewood suites hoffman estates, candlewood hoffman estates, hoffman estates candlewood suites
FORMERLY KNOWN AS
Hawthorn Suites by Wyndham Chicago Hoffman Estates
LOCATION
United StatesIllinoisHoffman Estates
NUMBER OF ROOMS
120
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Frequently Asked Questions about MainStay Suites Chicago Hoffman Estates
Which popular attractions are close to MainStay Suites Chicago Hoffman Estates?
Nearby attractions include AMC South Barrington 24 (0.3 miles) and KJ's Bistro (0.4 miles).
What are some of the property amenities at MainStay Suites Chicago Hoffman Estates?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at MainStay Suites Chicago Hoffman Estates?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MainStay Suites Chicago Hoffman Estates?
Guests can enjoy free breakfast during their stay.
Is parking available at MainStay Suites Chicago Hoffman Estates?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites Chicago Hoffman Estates?
Conveniently located restaurants include Lucky Monk, The Assembly American Bar & Cafe, and IHOP.
Are there opportunities to exercise at MainStay Suites Chicago Hoffman Estates?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at MainStay Suites Chicago Hoffman Estates?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at MainStay Suites Chicago Hoffman Estates?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does MainStay Suites Chicago Hoffman Estates offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to MainStay Suites Chicago Hoffman Estates?
Many travelers enjoy visiting Elgin Historic District (6.9 miles), Muller House (8.6 miles), and Elgin Fire Barn No. 5 Museum (6.7 miles).