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Hawthorn Suites by Wyndham Chicago Hoffman Estates

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Traveler (7)
Room & Suite (18)
Dining (5)
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Overview
  • Excellent38%
  • Very good31%
  • Average14%
  • Poor10%
  • Terrible7%
Travelers talk about
“small gym”(3 reviews)
“long term”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hawthorn Suites by Wyndham Chicago Hoffman Estates
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
Offers from Hawthorn Suites by Wyndham Chicago Hoffman Estates
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Nearby Hotels
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Reviews (500)
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Traveler rating
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Time of year
LanguageEnglish
176
159
74
53
38
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All reviewsan extended staysmall gymlong termfull kitchenfront desk clerkextra towelsrooms are comfortablethe room was nicebooked this hotelthe breakfast areavalue for the moneywould definitely stay here againgreat customer servicewafflesfitness centerstaff was friendlyantoine
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1 - 5 of 500 reviews
Reviewed 1 week ago

The room was very small, resulting in the double bed being almost against a wall on one side. This meant that one of us was going to have to climb over or scoot down to the foot of the bed to get out. The air...More

Thank Paul S
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 4 days ago

Thank you so much for your feedback. I have shared your comments and concerns with our team.I am very sorry we did not meet your exceptions but know your feedback allows us to move towards meeting those expectations in the future.

Hotel's Favorite
Reviewed December 15, 2017 via mobile

After reading some of the reviews, I’ve decided to book only first few days to start with as I was worried that what people say it’s really the case and I will not like that place. The main reason why I decided to stay at...More

Thank collia78
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded December 28, 2017

Hello collia78, We're so glad you had a nice stay and appreciate all of your positive comments. Thank you for sharing how pleased you were with all of the amenities of our hotel; our full breakfast, Manager's reception, shuttle service and our staff is second...More

Reviewed 3 weeks ago

The room was okay. I got a great price but if I had paid the going rate I would have been really upset. There was a light fixture that had a loose connection and when I reported it they sent someone out with a replacement...More

Thank ASC89
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 2 weeks ago

We're sorry that our we did not meet your expectations during your recent visit and apologize for any inconvenience you experienced while you were our guest. We have brought your comments and concerns directly to our team. Please feel free to reach out to us...More

Reviewed 3 weeks ago

The place was filthy, we are on our second room (both stunk of stale cigarette smoke, old food, and mold) and would have changed hotels if we weren’t scheduled to depart. The few members of staff they have are rude beyond belief - we were...More

Thank Dave M
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 2 weeks ago

Hello Dave, Thank you and we are grateful that you brought this to our attention. On behalf of our team, I extend our sincerest apologies for the experience. Your feedback will be shared and rest assured that we are taking appropriate action to address the...More

Reviewed May 2, 2018

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Review collected in partnership with Hawthorn Suites by Wyndham
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded May 7, 2018

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Breakfast included
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Babysitting
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$61 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hoffman Estates
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$61 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hoffman Estates
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (7)
Room & Suite (18)
Dining (5)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
bobz973
September 10, 2015|
Answer
Response from Carrie N |
It is right off the family room but it has a door so it is completely separated.
0
Votes
Room Tips
"Avoid this hotel st any cost."
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"Rooms on third floor have roaches and first floor had box bugs and spiders."
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"Ask how often rooms are cleaned and if preferable, indicate that the non-smoking room needs to be guaranteed..."
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"All rooms are good since this property is not directly on the main road......"
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