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Extended Stay America - Chicago - Hillside

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Extended Stay America - Chicago - Hillside
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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Calgary, Alberta, Canada
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 22, 2016

I was in Darien for my sons hockey camp and wasn't expecting much and unfortunately that is what they delivered. The rooms were good size and beds were just average but when I booked nobody mentions that rooms are only cleaned occasionally (twice in a week) or that you have to go ask for utensils at the front desk and... More 

Helpful?
Thank DavidTroy
Chennai (Madras), India
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed May 19, 2016

This one is right on the highway with almost nothing close by , which actually put me off. For a short stay to explore Chicago, this is definitely not the place to be as it takes close to 40-45 mins to reach down town. Facilities are in par with any other furnished apartment. I happened to get the kitchen utensils... More 

Helpful?
Thank Ashwin S
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for providing us with details about your stay. Please accept our apologies that we were unable to exceed your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. In response to your feedback, I will make... More 

Madison, Wisconsin
2 reviews
5 of 5 stars Reviewed February 21, 2016

Room was roomy and quiet - location is close to shopping and great pizza! Staff was helpful in getting us a hammer for an emergency fix for my husband's wheelchair. Kimberly was gracious with our needs for a wheel-in shower. Nice breakfast. Great stay!

Helpful?
Thank Mary M
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 15, 2016

The last time I was here I enjoyed my stay. Kimberly is nice, friendly, and helpful. She made sure that my boyfriend and I got towels and dishes. I would recommend this hotel to a friend or family member. Thanks for your service.

Helpful?
Thank Dorwhitem J
Hillside
2 reviews
5 of 5 stars Reviewed February 9, 2016 via mobile

Tabitha was trained to work the evening shift, and she has been doing an amazing job. She lets me know that I have mail. She gives me clean linens and towels upon request promptly. Even when her shift is ending, she hands the items to me before closing out her day. Tabitha makes me feel that I can count on... More 

Helpful?
Thank Priscilla W
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

I want to thank you for taking the time to post a review of your stay. We are happy to hear that you had a great experience with us! It is so rewarding to read that our staff provided you with exceptional customer service. Thank you again for your review. It would be our pleasure for you to repeat your... More 

tulsa
2 reviews
5 of 5 stars Reviewed February 6, 2016 via mobile

Completely renovated; bargain price; ideally located for my work in Hillside. Close to the Target super center. Tabitha was especially helpful at checkin. Even for a short stay like mine, having a full kitchen is a great convenience.

Helpful?
Thank scholarjohn
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 29, 2016

From the check in to daily needs, everything is comfortable. The people who work here enjoy being in the service industry. Coffee is available early morning to late evening for the cold season. Clean rooms with plenty of space for families. Kitchens have everything you could need to enjoy home cooked meals. The local grocery stores are only minuets away.... More 

Helpful?
1 Thank JKS_Floors
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 25, 2016

Besides studio-style rooms being super cute and cozy, the hospitality staff (Ms. Redditt) went above and beyond to welcome me, make sure I was comfortable and knew how to get around suburban Chicago. Given that this was my first time in a new city, I truly don't know how I would have gotten through my stay without her. I highly... More 

Helpful?
1 Thank Mateka F
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2016

I have been staying here for five months while searching for an apartment. Having these comfortable and affordable lodgings allowed me to take the time to find just the place I wanted. The monthly rate, which I initially booked on Travelocity, was very reasonable, and once the municipal hotel tax expired, on the 30th day, the rate became downright attractive.... More 

Helpful?
1 Thank geovic999
Sandusky, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 18, 2015

We stayed at this hotel for nearly four months as we were in town for a temporary job. We were able to bring our pets, but made sure to clean up after ourselves. It was a great place with great staff that was more than willing to accommodate our needs. We had a first floor room near the door which... More 

Helpful?
2 Thank Lisa J
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

The staff and I read your review, and would like to thank you for writing such kind things about your stay with us. I'm so pleased to hear that we were able to accommodate your needs and provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Chicago - Hillside

Address: 4575 Frontage Rd, Hillside, IL 60162-1700
Location: United States > Illinois > Hillside
Price Range: $84 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Hillside 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Hillside
Extended Stay Hillside
Hillside Extended Stay
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