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BEST WESTERN PLUS Chicago Hillside

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BEST WESTERN PLUS Chicago Hillside
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348 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Chicago, Illinois
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I must begin by saying there are aspects of this hotel about which I cannot comment. I was sequestered at this hotel during jury duty, and the jurors had to move as a group, guarded by sheriff deputies to ensure 1) our safety and 2) that we had no communication with outsiders. As a result, this review covers the room,... More 

Helpful?
Thank Delane D
West Frankfort, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

My wife and I travel for business quite a bit, we had a good stay, we were able to enjoy the amneites my wife and I had a chance to get down to basics on planning and approval. Please make sure this trip shows up as a promotional points trip

Review collected in partnership with Best Western

Helpful?
Thank W7319FUrichardf
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We came to Chicago for a metal music festival. Bunch of people stayed in this hotel for the festival. The pool side was fantastic, noone to bother, very clean pool. The staff was really nice and easy going. THE BREAKFAST WAS TO DIE FOR!!! They had mad variety and a big platter of bacon that just never ended, needless to... More 

Review collected in partnership with Best Western

Helpful?
Thank Alessandra Q
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Other guests should note: we don't ask you to die for our breakfast--just bring an appetite! And get to the bacon before this guest does. Seriously, we're glad to know that you enjoyed your stay. We've passed on your compliment to the staff. We'll look forward to seeing you again. More 

Central Islip, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Due to bad weather in the northeast, many flights out of Midway were cancelled, leaving hundreds of travelers scrambling for hotels. I grabbed a booking for one of the few reasonably priced Midway area hotels, only to find they were overbooked. By this post, virtually all hotel rooms in the entire Chicago area were booked, so the online booking service... More 

Helpful?
Thank ClassActNY
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad your story had a happy ending. Travel is never easy, especially when planes cancel. While the hotel is not near Midway, guests should know that a downtown train and a connection to the Orange Line takes you right into the Midway complex. We hope you'll stay with us again under less stressful conditions. More 

pune
Level Contributor
228 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

located at Illinois within 10-15 minutes of downtown yet in a noiseless area with enough parking. rooms are spacious , clean , hygienic , offer good view and are storing small mini fridge, wi-fi, ironing board, aircon, hair dryers and colour flat screen cable TV. ice machine on every floor ! small but comfortable restaurant brimming with guests during breakfast... More 

Helpful?
Thank sukhi504
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We are delighted that you were delighted. Your gracious words have been passed on to our staff. We look forward to seeing you again. More 

Peoria, Illinois
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was very clean. The staff were friendly. I couldn't get the wireless password to work, but the staff were able to get me connected. There is nothing close enough to walk to for restaurants, but there are a couple or restaurants that deliver. I stayed here for a test I had to take, otherwise, would probably look elsewhere.

Helpful?
Thank KimL219
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We recommend that guests try nearby Oak Park for restaurants. There is every kind of food there, and the town itself is historic, with the Ernest Hemingway home and all the Frank Lloyd Wright houses. We hope you will consider staying with us again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 16, 2016 via mobile

The hotel management is very shady! After I checked out I was charged pet fees when I didn't have pets. I spoke with personal and managers 3 times about charges on my credit card and they said it would be taken care of but never did. The pool has neighborhood visitors that come every night even though they don't stay... More 

Helpful?
1 Thank finger11
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We think you meant, be wary. And we can see why you felt that way. We will be looking into those pet charges and make this right for you. Please accept our apology. More 

Travelers are raving about these Hillside hotels

Broadview, United States
1 review
3 of 5 stars Reviewed July 5, 2016

If the Westin is booked, then I come here but if the Westin is booked maybe I'll try DoubleTree. Staff was rude, barely said two words. Didn't tell me the amount until after he swiped. The rate online was different than what he charged me. Didn't provide the Wifi password. The hot water wasn't working. May be they were having... More 

Review collected in partnership with Best Western

Helpful?
Thank Neshia T
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We rarely receive such criticism at our hotel. We hope the staff wasn't having a bad day--there was no excuse for that. Please accept our apology. We hope you will give us another try. More 

1 review
4 of 5 stars Reviewed July 4, 2016

This hotel accommondated my husband family for their family reunion. The hotel was cleaned, service was great. The bar/lounge had great food and good drinks. The pool was great for the kids and family. We were impressed with the hotel.

Review collected in partnership with Best Western

Helpful?
Thank 886taviad
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad to know that your family reunion was a hit. We passed on your compliments to the appropriate people. We hope you will visit us again. More 

Mentor, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 28, 2016

This is the second time we stayed at this Best Western.The best part of this hotel is its location right off 290. It's easy to get to and from the city. Free wi-fi and parking are a plus in Chicago. Breakfast is available, but it would be nice to have it included in the price of the room. I'm not... More 

Helpful?
Thank kidzrgone49
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We understand ill-defined feelings. If enough guests write about free breakfast, management will pay attention. We just wish we could persuade you to come back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Rd, Hillside, IL 60162-1734 (Formerly Chicago Hillside Hotel)
Location: United States > Illinois > Hillside
Price Range: $90 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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