We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN PLUS Chicago Hillside

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PLUS Chicago Hillside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

355 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 323: English reviews
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I checked in for one night. Check in staff excellent and process went fast after 15 hours flying from Dubai. Room ok, good value for money. However wifi is 0/10. I had so much work and a conference call and was dependent on this but wifi didn't work. Tried to communicate with AM staff but seems no one bothered. TV... More 

Helpful?
Thank Radwan M
Ontario, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Nice hotel close to the highway, competitive pricing, & clean. Their restaurant offers a breakfast, although not free guests receive a discount and the food was excellent. Definitely would consider staying here again. Only 10 min drive to Living Word Christian Center!

Helpful?
Thank Jesse K
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. The hotel is conveniently located for guests who have West Side business and activities, as well as to reach the Loop and enjoy Chicago. Glad you liked your experience. Come again. More 

Madison, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is conveniently located. The free parking and free WIFI made it an acceptable choice for us. It is slightly rundown, but the hotel staff was friendly. The restaurant served decent quality food, but the waitstaff was not very friendly or welcoming. Had to search for morning coffee and felt put off.

Review collected in partnership with Best Western

Helpful?
Thank mjz2015
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. As a coffee junkie, I can sympathize with your comment. The restaurant manger will share your staff comments with the appropriate people. Please come back and stay with us again. More 

Atlanta, Georgia
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

When we first checked in, they told us if we need a shuttle to call the front desk. We called at 3:00 for a shuttle. They told us it will be ready at 5. We went down at 5 and she said it still wasn't ready. The shuttle driver said do they need to go somewhere. I'm not on a... More 

Helpful?
Thank Shay W
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. This is not a critique I am used to hearing. It sounds as though everything that could go wrong, did go wrong. All of your issues will be discussed and addressed. Please accept my apology. More 

Travelers are raving about these Hillside hotels

Adelaide, South Australia, Australia
Level Contributor
302 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 4 weeks ago

check in was simple, I had booked my night on-line & they had a room allocated. It was on the 2nd floor & there were two lifts. Staff were friendly & efficient. The room was spacious & clean, the bed was freshly made & comfortable. The bathroom was also clean. The room had a fridge. The limited view was of... More 

Helpful?
Thank Ray F
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. You called our elevators "lifts," which we assume means you are from England. Late night noise is late night irritating. We sympathize. We're glad you enjoyed your stay, and we hope to see you again. More 

Windsor, Canada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very clean hotel. Only there for overnight but had a very nice view. Would stay there again. When we got to the room, the air conditioner was on and it was cool in the room. It was very hot and humid outside, so it was nice and cool for sleeping.

Review collected in partnership with Best Western

Helpful?
Thank Aurelian M
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. You can't beat the heat and humidity of Chicago, followed by the cold winter! We are delighted to hear that you enjoyed you stay. Please come see us again. More 

Chicago, Illinois
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I must begin by saying there are aspects of this hotel about which I cannot comment. I was sequestered at this hotel during jury duty, and the jurors had to move as a group, guarded by sheriff deputies to ensure 1) our safety and 2) that we had no communication with outsiders. As a result, this review covers the room,... More 

Helpful?
Thank Delane D
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. You jury duty experience sounds like a short story could be made of it. We're very glad that the hotel at least eased your pain. Come see us some time when you're not a captive audience! More 

West Frankfort, Illinois
1 review
4 of 5 stars Reviewed August 15, 2016

My wife and I travel for business quite a bit, we had a good stay, we were able to enjoy the amneites my wife and I had a chance to get down to basics on planning and approval. Please make sure this trip shows up as a promotional points trip

Review collected in partnership with Best Western

Helpful?
Thank W7319FUrichardf
2 reviews
5 of 5 stars Reviewed August 5, 2016

We came to Chicago for a metal music festival. Bunch of people stayed in this hotel for the festival. The pool side was fantastic, noone to bother, very clean pool. The staff was really nice and easy going. THE BREAKFAST WAS TO DIE FOR!!! They had mad variety and a big platter of bacon that just never ended, needless to... More 

Review collected in partnership with Best Western

Helpful?
Thank Alessandra Q
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Other guests should note: we don't ask you to die for our breakfast--just bring an appetite! And get to the bacon before this guest does. Seriously, we're glad to know that you enjoyed your stay. We've passed on your compliment to the staff. We'll look forward to seeing you again. More 

Central Islip, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2016 via mobile

Due to bad weather in the northeast, many flights out of Midway were cancelled, leaving hundreds of travelers scrambling for hotels. I grabbed a booking for one of the few reasonably priced Midway area hotels, only to find they were overbooked. By this post, virtually all hotel rooms in the entire Chicago area were booked, so the online booking service... More 

Helpful?
Thank ClassActNY
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We're glad your story had a happy ending. Travel is never easy, especially when planes cancel. While the hotel is not near Midway, guests should know that a downtown train and a connection to the Orange Line takes you right into the Midway complex. We hope you'll stay with us again under less stressful conditions. More 

Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (32)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (10)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (6)
Viewed
Dining (5)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hillside
0.7 mi away
Holiday Inn Express Hotel & Suites Chicago Airport West
0.1 mi away
Extended Stay America - Chicago - Hillside
1.9 mi away
Hampton Inn Chicago/Westchester (Oak Brook)
Show Prices
Show Prices
Show Prices
2.6 mi away
The Drake Hotel - Oak Brook
5.0 mi away
BEST WESTERN PLUS Oakbrook Inn
4.8 mi away
The Carleton of Oak Park
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Rd, Hillside, IL 60162-1734 (Formerly Chicago Hillside Hotel)
Location: United States > Illinois > Hillside
Price Range: $83 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hotels.com, Odigeo, getaroom.com, Travelocity and Priceline so you can book your BEST WESTERN PLUS Chicago Hillside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay