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Holiday Inn Express Hotel & Suites Chicago Airport West

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Holiday Inn Express Hotel & Suites Chicago Airport West
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196 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chicago Airport West
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Showing 189: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

First of all, this place is conveniently located near OHare and you can leave your car there for the week. They will shuttle you to and pick you up from the airport. (You have to pay the parking fee but it's still way cheaper and more convenient than airport parking). Second, they are sooo nice here. I called to schedule... More 

Helpful?
Thank JenNeumann
HIChicagoWest, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you so much for your kind words. I am happy to hear that John was able to assist when you really needed the help. I also wanted to say thank you for staying at hotel and for giving us such a great review. Have your self a pleasant one. More 

Fishers, Indiana
Level Contributor
357 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed March 23, 2015

Overall, needs a fresh, clean update. It's age shows. Good breakfast in the morning. Clean bathrooms. I would have given it a 2 for the building and decor, except the staff was extremely friendly and helpful. Not quiet. There was a school group there and they were up late, slamming doors, yelling down the hallways...had to keep the tv on... More 

Helpful?
Thank hellmbeck
HIChicagoWest, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for your feed back. We are working on keeping our hotel up to date. As for the school group, it was just a one time stay. Our hotel is always quiet for the most part. Thanks again for choosing us. More 

Ann Arbor, Michigan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 22, 2015

I stayed here while my daughter was at a college visit at nearby Dominican University. I was skeptical because I didn't know the area, and I was worried that since it advertised as "airport" that I'd be under the flight patterns of departures and landings. I was wrong on both counts! Easy on/Easy off of 290, safe area, super clean,... More 

Helpful?
3 Thank Janet J
Bellwood, Illinois
1 review
1 of 5 stars Reviewed February 15, 2015

Be careful of their alleged "incidentals" charges. They will take your money without so much as a call to notify you of their findings. I had a kid's birthday party there, which of course included food and as expected kids aren't necessarily the easiest to prevent from making a mess. And I agree the room was a mess! Primarily because... More 

Helpful?
Thank Drea D
HIChicagoWest, General Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

I am sorry to hear of the frustration regarding the additional charges to your room. As a hotel we provide sleeping room for our guest, not party rooms for kids birthdays. Damage is determined not only by broken items but also by stained linen that will need to be replaced or excessive cleaning that will cause us to take the... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 27, 2015

I stayed in this hotel for 2 nights for leisure , it was very good , it is 15 mines from the airport , got all food places u need to have in chicago , the only thing it is far from Chicago the city but it is very near to the high way. the room was big with 2... More 

Helpful?
Thank Magued L
HIChicagoWest, General Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for staying with us. I am so happy you enjoyed your stay. We work hard to create a relaxing environment for all our travelers. More 

Madison, Wisconsin, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

Stayed for 3 days and I couldn't have been happier! Hotel and rooms are clean and comfortable. Staff was friendly and went out of their way to help you with your travel needs. Definitely would recommend staying here if you are in Chicago! Great location off I-290 and not far from downtown Chicago.

Helpful?
Thank Brenda E
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for taking the time to give us your feedback. We are committed to making sure each of our guest enjoys themselves and sounds like you did. Please anytime in the Chicago land area please allow us to service you again. More 

Saint Louis, Missouri
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed November 19, 2014

This hotel gets an "EXCELLENT" for comparably priced brands and other HIE's. I stay at a lot of HIE's and this one was a step above. The OUTSTANDING: KUDOS for the nice professional staff, and the breakfast area. Clean, well stocked and VERY friendly people working here. I worked a lot through the day while sitting in the breakfast area,... More 

Helpful?
1 Thank GadgetMedic
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for sparing your time in completing our survey. We take pride in making sure each of our guest feel right at home. We are committed to providing the best level of service and it sounds like we did. Thank you for staying with us and we look forward to servicing you in the future. More 

Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

For the money spent, this hotel was great. The room was modern, spacious and spotlessly clean. There was a good choice at Breakfast and location wise, it was perfect, located 20 minutes from the airport and also 20 minutes from Chicago centre. If I return to Chicago again on business, I would definitely stay here again.

Helpful?
Thank failblogg
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for selecting our facility. We understand that you have a choice and you choose us. We strive to ensure that our guest experience is the best possible during there stay. Please when ever in Chicago, please do not hesitate to call on us. More 

South Korea
Level Contributor
55 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed November 11, 2014

We had mixed feelings about this property. We stayed for one weekend while attending a wedding in Chicago. There were some really good things about this hotel, and some things that I can only describe as offputting. First, the good: 1. Our room was very clean. Comfortable bed, clean bathroom, plenty of towels and toiletries. 2. Our room was very... More 

Helpful?
6 Thank cincy814
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We are extremely concerned to note your dissatisfaction. We are committed to making sure that each and ever guest feel comfortable and relaxed. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. Thank you for staying with us and we look forward to servicing you in the future. More 

Ocean City, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

We checked into the Holiday Inn Express on October 22nd and were welcomed and given information to make our stay wonderful. The next morning,we were amazed at the gentleman in charge of the Breakfast Buffet. He was efficient,courteous,friendly and checked with everyone that he passed to see if they needed anything. I mentioned it to the manager and he told... More 

Helpful?
2 Thank albrights2014
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for mentioning our great staff by name. We appreciate your business and your loyalty to our brand. Our staff works hard to ensure that our guest enjoy the comforts of home, and it sounds like you did. Please anytime in the Chicago land area please do not hesitate to stop in. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago Airport West

Address: 200 S Mannheim Rd, Hillside, IL 60162-1825
Location: United States > Illinois > Hillside
Price Range: $117 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago Airport West 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chicago Airport West
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