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Extended Stay America - Chicago - Hanover Park

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Extended Stay America - Chicago - Hanover Park
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Hanover Park, Illinois
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our company has arranged several non-English speaking guests over the years and, and Edna has always made sure our guests stay is flawless. We really feel she goes above and beyond her duties. We would like to thank her and the other staff for their excellent help.

Helpful?
Thank connerscats
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

Thank you for taking the time to write a review and for the continuing to book guests with us. I am glad our staff, especially Edna, are able to accommodate the guests properly and with excellent customer service. Edna will be informed on the superb jobs she is doing. Thank you again for your review. We look forward to seeing... More 

Hanover Park, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

My husband and I were in this hotel for 2 weeks before our deployment overseas; we needed help with a lot of things and Manager Cheryl Studer helped us with precise information, internet research, printing, a clean room, and overall, a wonderful stay. Thank you Ms. Studer for everything!

Helpful?
1 Thank _roxana219
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

Thank you for taking the time to write such a kind review. I am thrilled you were accommodated well by our staff. I will be sure to share with Cheryl your appreciation of her help. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Palm Springs, California
1 review
5 of 5 stars Reviewed April 13, 2016

great service, had some work in chicago area and this was a local hotel with great reviews, will refer to company staff and will stay again.perfect location to shopping malls and restaurants. free parking and close to downtown

Helpful?
Thank jjgauto
Hanover Park, Illinois
1 review
5 of 5 stars Reviewed April 13, 2016

I am a long term guest of this location. The management and staff of this location are of the highest caliber. They respond to my needs and requests quickly, thoroughly and efficiently. They are friendly as well as courteously. They greet each guest by name and spend the time to get to know each guest. I work in retail and... More 

Helpful?
Thank jojoycee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2016 via mobile

My family and I are in the process of getting a new place to move but until that happens, we decided to stay at the Extended Stay in Hanover Park. I would like to say that the experience has been nothing but pleasant and that Nakaya who works the front desk has been nothing but awesome. Anytime I need something... More 

Helpful?
1 Thank Keira S
1 review
5 of 5 stars Reviewed March 11, 2016 via mobile

Awesome staff, clean rooms and clean laundry room. Even room service goes out of the way to help when needed. Always my go to place when in Hanover Park area! Management is very helpful and knowledgeable.

Helpful?
Thank Steve J
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 27, 2016 via mobile

So I had the worst uber from the airport then my boyfriend and I broke up at the hotel and I needed to change my room and wanted discretion in doing so the hostess NaKaya. Changed my room for me and really helped me with information on how to get around the city she was very nice there where two... More 

Helpful?
2 Thank Latrice U
Pontiac, Illinois
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 20, 2015

Pleasantly pleased with the hotel. Staff gracious and room was warm, clean and comfortable. I would stay there again. A bit difficult to get into parking lot because of the road configuration, but not hotel's fault.

Helpful?
Thank Dan R
Bartlett, Illinois
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 3, 2015

I have been on the road with music and travel since I was 14 years old and now, just shy of 62nd birthday I am reviewing my most recent stay. I have stayed in both 5 star hotels and in the great outdoors when our hair length cancelled our reservations in the Mid-Atlantic states back in the early 70's. But... More 

Helpful?
1 Thank FrancoLS7
USA
Level Contributor
187 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
1 of 5 stars Reviewed July 28, 2015 via mobile

Dirty, no service in room, have to get your own towels. No water in the soda machine, really poor service at the desk, elevator has duct tape holding the controls in. Very low budget and not a low budget price. The Holliday inn just down the street is MUCH better and the Marriot even better and not much more.

Helpful?
1 Thank texbambam
Manager_11525, General Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were unhappy with your stay. As this hotel’s manager, I can assure you that I have addressed the issues with our staff, and we will work to make sure each... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near Extended Stay America - Chicago - Hanover Park

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Hanover Park

Address: 1075 Lake St., Hanover Park, IL 60103
Location: United States > Illinois > Hanover Park
Price Range: $78 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Chicago - Hanover Park 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Extended Stay Hanover Park
Hanover Park Extended Stay
Extended Stay America - Chicago - Hanover Park IL, North America
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