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Extended Stay America - Chicago - Gurnee

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Extended Stay America - Chicago - Gurnee
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70 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Front desk was the best. Very helpful. We checked out and mentioned no water in vending machine and the front desk was happy to help us! We will stay here again. Room was nice also. GRAB AND GO BREAKFAST! Not continental but just right.

Helpful?
Thank S. Alice M
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

We appreciate you sharing your experience with us. It is pleasing to read our staff were attentive and very helpful with whatever you needed and you enjoyed your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Visit this location each time I'm in Gurnee and AGAIN...I must say the coolest and nicest staff every! Kaley (my human alarm clock...LOL) wouldn't make it to 1/2 my meetings if she didn't call to wake me up. Kathy (Manager) very professional and always going that extra mile to make you feel at home. The entire staff is awesome from... More 

Helpful?
Thank Sonya D
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you for such kind words in your review. I am thrilled, through your many times staying with us, our staff consistently delivers excellent customer service and accommodations to you and other guests. Our staff will be informed on the amazing job they are doing. Once more, thank you for posting your review. We look forward to having you visit... More 

Two Rivers, Wisconsin
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we needed a quick place to stay overnight. Pricelined this hotel and happy with what we received ! clean, quiet, good customer service. Only issue we had was there was only 1 queen bed but that is what happens when you go through priceline so had nothing to do with them

Helpful?
Thank Shelley V
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

I frequent hotels worldwide and I stay at 3-5 Star hotels on many occasions, but I must say my stay at Extended Stay Gurnee was by far a welcoming experience. Extremely friendly front desk staff. Eger to assistant you with what you need. Less than 5min to check in. Paperwork was ready when I walked through the door. Rooms exceptionally... More 

Helpful?
1 Thank HappyTraveler2255
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

I want to thank you for taking the time to post a review of our hotel. I am glad that you were pleased with the service provided to you by our great staff. As well, it's great to hear that you found your room to be exceptionally clean. I will be sure to share your kind remarks with our entire... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2016

I have stayed here before and had absolutely no problem. I am 19 years old, and last summer I was still 18. I emailed the hotel and two different people replied and told me the minimum check in age was 18. This year, however, I made a reservation at the same hotel. When I arrived, the woman at the front... More 

Helpful?
1 Thank Naomi V
Madison, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2016

When we arrived, we were moved to two rooms before ending up in the correct room, which was in a hall filled with cigarette smoke - clearly an active smoker. They had me sign an agreement - $250 for smoking but clearly don't enforce the policy. When I went to the desk the next morning to complain, Delores the night... More 

Helpful?
1 Thank WFITW
San Diego, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016 via mobile

Highly recommend. Studio apartment layout. Full kitchen. Clean clean clean. Friendly staff. Quiet. Very pleasant. Pet friendly although I didn't need that. But didn't even know there were pets til I saw them outside. Again. Quiet. Good location. Grocery, mall and interstate nearby

Helpful?
1 Thank CONN1
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and provide you with a home away from home experience! It’s great to read that you enjoyed all of the convenient amenities our hotel has to offer. The staff and I would like to thank you again for posting... More 

Sparta, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 25, 2016

Great service, the rooms are very nice and spacious. Excellent location. Got two rooms for us. We were having our floors redone and needed a place to stay for our family including the three dogs. Very efficient and corteous staff. Will recommend!

Helpful?
1 Thank hatenewjersey
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our convenient location as well as our exceptional customer service. The staff and I would like to thank you... More 

akron
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 25, 2016

Spent 2 nights there this past weekend while attending a sporting event. Arrived late and had no problem with check-in which was completed quickly. Room was clean, halls were quiet and staff was pleasant. Quick grab-and-go breakfast was a plus in the morning. Location provided a variety of dining. Would stay again.

Helpful?
1 Thank cjay12
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for posting a review of our property. I’m glad to read that you had a great experience and enjoyed our accommodating customer service! I truly appreciate your comments about our grab-and-go breakfast, convenient location, and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

Austin, Indiana
2 reviews
4 of 5 stars Reviewed April 12, 2016

Nice place to stay!! I was there to visit my son who is in the Navy. Great location! Staff was very friendly and helpful. Lots of shopping and places to eat near by. The kitchenette was an added bonus for us.

Helpful?
Thank ascott2662
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for posting a review of our property. It’s great to read that you had a comfortable stay and that we were able to accommodate your needs with our convenient location! I’m so pleased that you enjoyed our fully equipped kitchens and friendly customer service. Once more, thank you for posting your review. We look forward to... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located less than a mile away from Six Flags Great America! ... more   less 

Additional Information about Extended Stay America - Chicago - Gurnee

Address: 5724 Northridge Dr, Gurnee, IL 60031-4911
Location: United States > Illinois > Lake County > Gurnee
Price Range: $75 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Chicago - Gurnee 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Gurnee
Gurnee Extended Stay
Extended Stay America Gurnee
Hotel Style:
#3 Business Hotel in Gurnee
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