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Extended Stay America - Chicago - Gurnee

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Extended Stay America - Chicago - Gurnee
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67 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

I frequent hotels worldwide and I stay at 3-5 Star hotels on many occasions, but I must say my stay at Extended Stay Gurnee was by far a welcoming experience. Extremely friendly front desk staff. Eger to assistant you with what you need. Less than 5min to check in. Paperwork was ready when I walked through the door. Rooms exceptionally... More 

Helpful?
1 Thank HappyTraveler2255
Manager_11525, Manager at Extended Stay America - Chicago - Gurnee, responded to this review

I want to thank you for taking the time to post a review of our hotel. I am glad that you were pleased with the service provided to you by our great staff. As well, it's great to hear that you found your room to be exceptionally clean. I will be sure to share your kind remarks with our entire... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 6, 2016

I have stayed here before and had absolutely no problem. I am 19 years old, and last summer I was still 18. I emailed the hotel and two different people replied and told me the minimum check in age was 18. This year, however, I made a reservation at the same hotel. When I arrived, the woman at the front... More 

Helpful?
1 Thank Naomi V

Travelers are raving about these Gurnee hotels

Madison, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2016

When we arrived, we were moved to two rooms before ending up in the correct room, which was in a hall filled with cigarette smoke - clearly an active smoker. They had me sign an agreement - $250 for smoking but clearly don't enforce the policy. When I went to the desk the next morning to complain, Delores the night... More 

Helpful?
1 Thank WFITW
San Diego, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016 via mobile

Highly recommend. Studio apartment layout. Full kitchen. Clean clean clean. Friendly staff. Quiet. Very pleasant. Pet friendly although I didn't need that. But didn't even know there were pets til I saw them outside. Again. Quiet. Good location. Grocery, mall and interstate nearby

Helpful?
1 Thank CONN1
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and provide you with a home away from home experience! It’s great to read that you enjoyed all of the convenient amenities our hotel has to offer. The staff and I would like to thank you again for posting... More 

Sparta, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 25, 2016

Great service, the rooms are very nice and spacious. Excellent location. Got two rooms for us. We were having our floors redone and needed a place to stay for our family including the three dogs. Very efficient and corteous staff. Will recommend!

Helpful?
1 Thank hatenewjersey
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our convenient location as well as our exceptional customer service. The staff and I would like to thank you... More 

akron
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 25, 2016

Spent 2 nights there this past weekend while attending a sporting event. Arrived late and had no problem with check-in which was completed quickly. Room was clean, halls were quiet and staff was pleasant. Quick grab-and-go breakfast was a plus in the morning. Location provided a variety of dining. Would stay again.

Helpful?
1 Thank cjay12
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for posting a review of our property. I’m glad to read that you had a great experience and enjoyed our accommodating customer service! I truly appreciate your comments about our grab-and-go breakfast, convenient location, and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

Austin, Indiana
2 reviews
4 of 5 stars Reviewed April 12, 2016

Nice place to stay!! I was there to visit my son who is in the Navy. Great location! Staff was very friendly and helpful. Lots of shopping and places to eat near by. The kitchenette was an added bonus for us.

Helpful?
Thank ascott2662
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for posting a review of our property. It’s great to read that you had a comfortable stay and that we were able to accommodate your needs with our convenient location! I’m so pleased that you enjoyed our fully equipped kitchens and friendly customer service. Once more, thank you for posting your review. We look forward to... More 

Milwaukee, Wisconsin
Level Contributor
182 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed April 5, 2016

My business partner and I needed a place where we could work for a couple of days without distraction. The hotel filled the bill. We were able to spread out over two rooms and have simple facilities for fixing food. The full size refrigerator was a plus, although I ended up turning it off at night because it was so... More 

Helpful?
Thank Farewell18
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you for sharing your experience with us. We appreciate you letting us know about the lighting issues you experienced. We are sorry for this issue, but are glad to read that you had a satisfactory stay overall and enjoyed our spacious rooms. I truly appreciate your kind comments regarding our accommodating customer service. Thank you again for posting your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 22, 2016 via mobile

I am living here full time and am nothing but satisfied every issue small or large is immediately taken care of andromeda and kailee are amazing. Much appreciated. Clean, remodeled, accommodating and an excellent SAFE location. Couldn't be happier. Thank you

Helpful?
Thank Colton C
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for posting a review of our property. I’m glad to read that you are satisfied with your stay and that you are enjoying our newly renovated guest rooms. We strive to provide excellent service and are happy to hear we are exceeding your expectations! Thank you again for choosing Extended Stay Hotels. More 

Moscow, Russia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 17, 2016 via mobile

Nice place for couples or families. There is a small kitchen corner, good sleeping zone, bathroom is good. You have to rent plates and all kitchen stuff for extra money, please note it. Hotel staff members are very friendly and helpful. Good location.

Helpful?
Thank Lenokin
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you for sharing your experience with us. Please accept our apologies that our dishware services were not properly communicated. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk for no additional charge. Still, I’m so pleased to read that you had a positive stay overall. I truly appreciate your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Located less than a mile away from Six Flags Great America! ... more   less 

Additional Information about Extended Stay America - Chicago - Gurnee

Address: 5724 Northridge Drive, Gurnee, IL 60031-4911
Location: United States > Illinois > Lake County > Gurnee
Price Range: $75 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Chicago - Gurnee 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Gurnee
Gurnee Extended Stay
Extended Stay America Gurnee
Hotel Style:
#3 Business Hotel in Gurnee
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