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Fairfield Inn Chicago Gurnee

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Fairfield Inn Chicago Gurnee
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132 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Chicago, IL
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I am seriously confused by all of the gleaming reviews for this facility. Seriously, other than the comfort of the beds, this was the worst Fairfield Inn I have stayed at and also one of the most expensive. First of all, $150 for any Fairfield Inn is on the pricey side, but I dealt with it since it was very... More 

Helpful?
Thank LeAnneAt
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to review our hotel. While we strive to deliver a memorable experience, it seems we have fallen short during your visit. Please accept my apologies, and I can ensure that we are taking the steps to make sure we provided exceptional service to all of our guests. I have shared your feedback with our... More 

Missouri
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here during our visit to Six Flags. It may not have been the closest hotel, but it still was only 5 minutes away. It was tucked away in the mall area and less busy than the hotels closer to Six Flags. It was still close enough that both days we went back for a quick nap. However, it... More 

Helpful?
Thank MILESFROMMISSOURI
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to give feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us and that we could provide a positive experience during your time with us. We look forward to having you stay with us again when your travels bring you back to the Gurnee... More 

Denver, Colorado
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient location off the highway and close to shopping and plenty of restaurant options. Friendly and accommodating staff. Very comfortable beds and very clean room. We didn't notice any noise from the other rooms/hallway or the highway/mall parking lot. Nice change in breakfast options along with the typical staples. Nothing to complain about, which can be pretty rare!

Helpful?
Thank Lynn C
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to give feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us and that we could provide excellent hospitality during your time with us. We look forward to having you stay with us again when your travels bring you back to the Gurnee area.... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 3 weeks ago

room clean and cozy.we booked room to go to 6flags and stay over.room120. the clerk wanted to charge use 20.00 extra that was not on my confirmation bill.told it was a fee for security and room incidentals in case we did something to the room,called the customer care line and they could not find policy for this. customer should have... More 

Helpful?
Thank bjchicago18
Oleksandra D, Front Office Manager at Fairfield Inn Chicago Gurnee, responded to this review

Dear valued Guest, Thank you for taking the time to give feedback about your recent stay at our hotel. We would to apologize for any inconvenience or miscommunication that might have occurred during your stay. We would also like to let you know that we did look into the matter and contacted Marriott Custom Care on your behalf. We did... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Made a reservation last minute on the night of July 4th. Got to the hotel very late. My party was greeted very friendly. The room was clean and comfortable. The breakfast area was stocked and clean. Every employee I came in contact with greeted me an said Hi. Only stayed for a short time but, would not hesitate to go... More 

Helpful?
Thank Savethespoons
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us and take pride in providing excellent hospitality during your time with us. We look forward to having you stay with us again when your travels bring you back to the Gurnee... More 

1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

I really enjoyed my stay. The beds a very comfortable, the housekeepers are always courteous and polite. The front desk clerks are very respectful. They man and woman who prepare breakfast are very generous and make you feel at home. I would definitely make this my first choice of places to stay when I'm in the area.

Helpful?
Thank Tori W
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us and take pride in providing excellent hospitality during your time with us. We look forward to having you stay with us again when your travels bring you back to the Gurnee... More 

Appleton, Wisconsin
Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 15, 2016

This Fairfield Inn is a pretty nice hotel for a 2.5 star. I usually hate to stay at any hotel that isn't a 3 star, but I was pleasantly surprised to have a comfortable bed, linens, and a decent sized bathroom.

Helpful?
Thank gopackgoXO
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us as we take pride in providing excellent hospitality during your time with us. We look forward to having you stay with us again when your travels bring you back to the... More 

Bloomington, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 14, 2016

My family and I stayed here in June 2016 recently, and the beds were very comfortable. We were unable to hear elevator traffic and our room was right by the elevator. Our keys were ready for us right when we arrived which was a nice touch. The grounds were well-maintained, and the staff was friendly. I would recommend this hotel... More 

Helpful?
Thank Michelle W
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us as we take pride in providing excellent hospitality during your time with us. We look forward to having you stay with us again when your travels bring you back to the... More 

Pasadena, CA
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 11, 2016

Down to the last person, this hotel has the friendliest staff I have ever met -- desk staff, breakfast staff, cleaning staff. Every last one had a smile and a friendly word. As others have noted, the breakfast was great -- even included Activia yoghurt, along with fresh fruit, cereal, waffles, oatmeal, muffins, etc, and eggs & sausage. And of... More 

Helpful?
Thank jeremysmom
Amanda D, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us as we take pride in providing excellent hospitality during your time with us. We look forward to having you stay with us again when your travels bring you back to the... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2016 via mobile

This was a very nice hotel and very clean. It included a great breakfast. The staff was very friendly and helpful. Do not let the ranking fool you...I think the ranking should be higher. I would come again and stay here.

Helpful?
1 Thank JakeBev21
Oleksandra D, Front Office Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to give feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed your experience with us and that we could provide excellent hospitality during your time with us. We look forward to having you stay with us again when your travels bring you back to the Gurnee area.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Newly renovated guest rooms and lobby to provide a safe and enjoyable environment for our guests. We are conveniently located within walking distance of Gurnee Mills mall and many local favorite restaurants. ... more   less 

Additional Information about Fairfield Inn Chicago Gurnee

Address: 6090 Gurnee Mills Cir E, Gurnee, IL 60031-5272
Location: United States > Illinois > Lake County > Gurnee
Price Range: $144 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Chicago Gurnee 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Inn Chicago Gurnee Hotel Gurnee
Fairfield Inn Gurnee
Fairfield Gurnee
Gurnee Fairfield Inn
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