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Holiday Inn Gurnee Convention Center

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6161 Grand Ave, Gurnee, IL 60031-1613
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (38)
Room & Suite (22)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Gurnee Convention Center
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 11 hotels in Gurnee
Location
Cleanliness
Service
Value
We are Lake County's treasure with 10,000 sq. ft. of meeting and banquet space, onsite dining, and signature accomodations for business or leisure travelers in Gurnee, Waukegan, Libertyville and more. We are now featuring 210 fully renovated contemporary guest rooms and elegant meeting space. Our full service property offers one of the largest pools in Lake County and a state of the art fitness center. We are right across the street from Gurnee Mills Mall and just minutes away from Six Flags Great America.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
320Reviews2Q+A49Room tips
Traveler rating
  • 126
  • 95
  • 53
  • 24
  • 22
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Popular mentions
madsmombv wrote a review Sep 2020
Milwaukee, Wisconsin57 contributions62 helpful votes
We chose this Holiday Inn because of its convenient location to shopping and restaurants. It’s right off the freeway, and easy to access. Tried to check in late afternoon (about 2:30 pm) and when I walked in to the hotel, front desk area, there was no one around. No one at the front desk. I’ve traveled a lot, and I can honestly say I’ve never encountered an empty front desk. I waited a few minutes, thinking to myself they’re possibly on a phone call in back - but after waiting a good 10 minutes and yelling out “HELLO- HELLO” I was still standing there waiting. I walked around a bit, finally found a friendly face in the laundry area, and she helped me. Once the front desk gal came out, she gave me a snotty “can I help you?” - and I’m thinking “really? No I’m sorry to keep you waiting?” Ugh. Once she started to check me in it did go quickly and smoothly - just frustrating that she never apologized or explained why I was kept waiting. I find it rude and poor customer service. Our room was not anything special - 2 double beds and standard bathroom. The walls are really thin, and we could hear the young kids having fun running up and down the halls (doesn’t bother me) and people talking while walking by our room. Our door stated check out was 12 noon, but it was actually 11 am. We were in our room at 11:10 and got a phone call that we needed to leave. All in all - this isn’t a bad hotel. The pool is really nice (hot tub was closed due to COVID) and there is a nice restaurant that offered dinner and had a bar that served drinks. Breakfast is an extra $10. We did not get their breakfast. Gurnee is a nice area with a lot of nice restaurants- shopping Mall is also a nice plus. I would stay here again if in the area - and just hope for better check in service!!
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Gurnee Convention Center
Responded Oct 12, 2020
Hi madsmombv, Thank you for choosing our hotel for your most recent stay. We always strive to provide excellent service, and we're sorry that your recent experience with us wasn't perfect. Despite this, I'm still glad that you've enjoyed our amenities and our location conveniently close to restaurants and shopping areas. I have shared your comments with the management team, and I trust that they will use your review to improve in service and make the stay experience much more satisfying. We value your comments and will greatly help us continue to improve on this aspect and to host you better in the future. Regards, Virgil N. Case Manager IHGService
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Tommy T wrote a review Dec 2019
Joliet, Illinois6 contributions2 helpful votes
Average hotel located minutes from shopping and a large number of restaurants. Rooms were clean and quiet but the hotel could use some updating in the future. Check-in was fast. Working microwave and mini-fridge provided in the room. Best part of the hotel is the big pool and decent hot tub, both of which were clean and not over-crowded when I was there.
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Date of stay: December 2019
Value
Location
Service
Room Tip: Anywhere, as the pool area is off by itself away from the rooms
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Response from IHGService, Guest Relations Manager at Holiday Inn Gurnee Convention Center
Responded Jan 15, 2020
Hi 649tommyt, Good day from IHG! Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I am glad to know that you had a smooth check in, you found our rooms clean, the room amenities adequate, and our pool and hot tub excellent. We do take pride in catering to our guests' needs the best way we can and in taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I'm glad that we were able to provide you with one. If you're traveling to our area gain soon, don't hesitate to stay with us again. Wishing you a lovely year! Warmest Regards, Dhang R Case Manager IHGService
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ChgotoCancun wrote a review Dec 2019
Chicago550 contributions70 helpful votes
I really liked the Holiday Inn in Gurnee. We were selling our house in Antioch and needed to stay two nights somewhere after our furniture was picked up by the moving co and the closing. The room was super clean! The bed linens were very nice and it was beyond quiet...always a plus. The breakfast was $5 a person per day, which is a great deal considering the buffet was very nice and the omelets were delicious. The room was well insulated and that was a good thing because the heater squealed. We set the temperature up before we went to bed and listened to the squeal and then turned it off for the night and the room stayed comfortable. The front lobby was decorated tastefully for Christmas and check in and out was quick and pleasant. We knocked one star off because our room was a rather far walk and the heater squeal was really annoying. We didn't like that the room didn't provide a microwave or a small fridge. But the main reason we knocked one star off is because of the two double beds. They should have put us two in a king sized room, but claimed they were all out and put us in a room with two double beds. Why two doubles? The room was huge! They could have easily put in 2 queen beds. I would have given them one star less just because of the double beds (very uncomfortable for 2 adults...but the breakfast was so good and so reasonable, we believe a 4-star rating was adequate and fair. Overall we would recommend this hotel and would stay again if we pass through Gurnee again.
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Date of stay: December 2019
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Response from HolidayInnGurnee, General Manager at Holiday Inn Gurnee Convention Center
Responded Dec 11, 2019
To our valued guest, Thank you for giving us your feedback on your recent visit to our hotel. We are pleased you enjoyed your stay. I will have our engineers check all of our heater units to ensure they are working properly. We hope you do visit us again when your travels take you our area. Jim Anderson General manager
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Pooja wrote a review Nov 2019
12 contributions11 helpful votes
It's an average hotel in every aspect. Rooms are standard Holiday Inn style. Gym is extremely small and they have a basic pool.. Breakfast was very non appetizing and the hotel restaurant opens only after 5 pm . Not advisable if you want have a comfortable stay .
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Date of stay: November 2019Trip type: Traveled solo
1 Helpful vote
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Response from HolidayInnGurnee, General Manager at Holiday Inn Gurnee Convention Center
Responded Nov 30, 2019
To our valued guest, Thank you for offering us your thoughts on your recent visit to our hotel. I apologize you were not fully satisfied with your stay. We will review your comments with our department heads and make the necessary adjustments. We do hope you choose to stay with us again when your travels take you to the Gurnee area. Jim Anderson General Manager
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MJGIRL7 wrote a review Sep 2019
10 contributions
Everything we needed was either provided by the hotel or was very close. Our room had a microwave & refrigerator. There was a 24 hour laundry in the hotel. The hotel provided an hourly shuttle to the mall across the way, making convenient stops at popular stores. Indoor swimming pool & hot tub. The customer service provided by the front desk was excellent.
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Date of stay: August 2019Trip type: Traveled with friends
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Response from HolidayInnGurnee, General Manager at Holiday Inn Gurnee Convention Center
Responded Sep 4, 2019
To our valued guest Neet7117, Thank you for giving us a review about your recent visit with us at the Holiday Inn Gurnee. We are very happy you enjoyed your stay and your comments will be shared with our team. We look forward to your next visit. Jim Anderson General Manager
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PRICE RANGE
$88 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn gurnee hotel gurnee
LOCATION
United StatesIllinoisLake CountyGurnee
NUMBER OF ROOMS
210
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Frequently Asked Questions about Holiday Inn Gurnee Convention Center
Which popular attractions are close to Holiday Inn Gurnee Convention Center?
Nearby attractions include 60 to Escape (0.7 miles), Extreme Flight Simulation (0.4 miles), and Gurnee Mills (0.1 miles).
What are some of the property amenities at Holiday Inn Gurnee Convention Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Gurnee Convention Center?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Gurnee Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Gurnee Convention Center?
Conveniently located restaurants include Portillo's Hot Dogs, Spice Restaurant & Lounge at The Holiday Inn Gurnee Convention Center, and Outback Steakhouse.
Are there opportunities to exercise at Holiday Inn Gurnee Convention Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Gurnee Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Gurnee Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Gurnee Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Gurnee Convention Center?
Many travelers enjoy visiting Genesee Theatre (6.5 miles), Cuneo Museum & Gardens (9.1 miles), and Shiloh House (8.1 miles).
Is Holiday Inn Gurnee Convention Center accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.