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La Quinta Inn & Suites by Wyndham Chicago Gurnee

Traveler (27)
Room & Suite (17)
Videos (1)
Certificate of Excellence

About

#3 of 11 hotels in Gurnee
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to La Quinta Inn & Suites Chicago Gurnee, your Gurnee “home away from home.” La Quinta Inn & Suites Chicago Gurnee aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Rooms at La Quinta Inn & Suites Chicago Gurnee provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at La Quinta Gurnee guests have access to a 24 hour front desk. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at La Quinta Gurnee. While visiting Gurnee, you may want to try some shrimp at one of the nearby restaurants, such as Stevens', Rainforest Cafe, or The Chocolate Sanctuary. Plus, during your trip, don't forget to check out a park, such as Betty Russell Community Park. La Quinta Inn & Suites Chicago Gurnee puts the best of Gurnee at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Free internet
Wifi
Internet
Indoor pool
Heated pool
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
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568Reviews
0Q+A
37Room tips
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Popular mentions
Nothing fancy. Just a place to lay your head on your trip. Beds were fine, but property was dated. Disappointed kiddos because the pool was closed both days. Easy access to area restaurants and shopping.
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Review collected in partnership with this hotel
Response from LQ1016GM, General Manager at La Quinta Inn & Suites by Wyndham Chicago Gurnee
Responded 3 days ago
Dear dannichris, Thank you for choosing La Quinta Inn & Suites. I am happy that you found our location convenient. I am sorry that our pool was closed during your stay. We are currently working on it so that it can remain an isolated instance. I hope that we can accommodate your lodging needs in the future. Sincerely, Michael F. General Manager
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Sheets weren't changed (food smeard on sheets and blankets), housekeeping left our room open, hole in the wall in our room and the pool looked like dirty bath water. Spend the extra couple of dollars and go elsewhere. The only good thing was front desk staff! Breanna you were great!!
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Review collected in partnership with this hotel
Traveling with a group of 34, we had reservations for about 20 rooms for a 2-night stay. On arrival at 11 PM, the room keys were not ready and a tired group had to wait. Next morning, breakfast was a joke. There was a waffle machine, a few packaged muffins and some yogurt. Very little selection. One of our group had her hairdryer catch fire! That was replaced promptly. Second night the room keys did not work! Had to wait again for each to be readied. And, worst of all, one of our group had her luggage removed from her room because someone thought we had checked out!! Her things were stored and were safe but that was uncalled for. The only thing going for this hotel is the Cracker Barrel next door. Second morning breakfast was delicious there.
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Response from LQ1016GM, General Manager at La Quinta Inn & Suites by Wyndham Chicago Gurnee
Responded 2 weeks ago
Dear Janie P, Thank you for your recent stay and taking the time to write a review. We do apologize for the inconveniences that you faced while staying with us. I will address these issues with my staff so that we can be better prepared for instances like this in the future. Sincerely, Michael F. General Manager
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We normally do not stay at La Quinta hotels, and this hotel just ruined it for us. Pros: • Great location (near Six Flags Great America, Olive Garden, Gurnee Mills, etc...) • Friendly staff Cons: • Loud, high-pitched noise when shower would run • No towels in room upon arrival • Walls were very thin; could hear lots of noise from outside and hallway • The remote for the television barely worked • Ceilings were stained (we stayed on third floor) • Room altogether needs to be updated • Missing light cover for lights over the sink • Room smelled musty • Elevator seemed to be having issues • Stains on curtains
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We were there over this past weekend. I had stayed there years ago when it was the Baymont. It was nice then. Now it's just gone so far down hill, it's not worth the money anymore. The hot tube jets didn't even work. The pool is completely labeled wrong. It said the deepest part is 4'9 and more like 6 feet. They need to change that. Other then that, it's ok for the price. I wouldn't recommend it anymore. If they get the hot tub fixed it will be worth it again!
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Response from LQ1016GM, General Manager at La Quinta Inn & Suites by Wyndham Chicago Gurnee
Responded 4 weeks ago
Dear ZWP112, I am sorry to hear of your experience and the issue that made it less than positive. Please be assured that this is not a common occurrence and that we have gotten the hot tub jets back up and running. I do hope that you come see us again. Sincerely, Michael F. General Manager
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PRICE RANGE
$88 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn chicago/gurnee hotel gurnee, la quinta hotel chicago, la quinta gurnee, gurnee la quinta
LOCATION
United StatesIllinoisGurnee
NUMBER OF ROOMS
102
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