Jumeirah Port Soller Hotel & Spa
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Calle Belgica s/n, 07108 Port de Soller, Soller, Majorca Spain
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Full view
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Room & Suite (251)
Pool & Beach (192)
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A note from Jumeirah Port Soller Hotel & Spa
Updated 07/01/20
About
#2 of 9 hotels in Port de Soller
Location
Cleanliness
Service
Value
Travelers' Choice
Built on a cliff overlooking the fishing village of Port Soller and surrounded by the Tramuntana mountain range, the Jumeirah Port Soller Hotel & Spa promises a true escape - even appearing to float between the sky and the sea. This intimate luxury hotel in Mallorca houses a selection of 121 airy sea or mountain facing rooms and suites, spread across 11 buildings connected by wonderful scented gardens. You'll enjoy access to your own private balcony or terrace at our top hotel in Mallorca so you can enjoy the picture postcard view at your leisure. The warm Mediterranean climate and the Jumeirah Port Soller Hotel's glorious natural setting make this luxury hotel in Mallorca the ideal place for al fresco dining. You have a choice of three bars and two restaurants serving Spanish delicacies, while the luxurious Talise Spa, state-of-the-art gym, two swimming pools and a spacious ballroom provide more ways to spend your time with us. A world away from the stresses of modern life, Jumeirah Port Soller Hotel & Spa in Mallorca is just a 25-minute car transfer from Palma International Airport
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
German
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
76Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Contact
Calle Belgica s/n, 07108 Port de Soller, Soller, Majorca Spain
Name/address in local language
Getting there
Rental CarsSee all Port de Soller rental cars
1391Reviews73Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
The hotel offers nice rooms with great views ...the breakfast is lovely served to your table although service at times chaotic .....advice go early especially if a weekend . We found all the restaurants lovely but formal apart from pool bars no where to just sit and chill after a lovely day say 7ish yes you can go in the sunset bar where the people are dressed for dinneretc lovely but not relaxed enough the pool area downstairs yes but again the people are dressed for dinner and only 9 chairs ......just wished they had just a bar or chill out area some lovely areas not used to full advantage so we finished in the town at lovely bar on the marina and used the shuttle.......only run strictly on the hour and taxis aren't easy ......good points restaurants are great spa and Vivienne were amazing staff just lovely ......downside formal a little dated.....pool upstairs not enough beds in a weekend no help in getting bed and towels etc lifeguard not pool boy as usual in top hotels .....stayed in jumeriah in Dubai this didn't compare for us we would do less nights better hotel (Dubai) next time as for us on the beach absolute luxury this is on the cliff steep hill and also lots of steps in and around the hotel .....I hope this is good advice for TripAdvisor users…
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: Mountain rooms are as nice as seaview
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Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded yesterday
Dear Julie d, thank you for taking the time to share your feedback. I am sorry if you had the impression that our restaurants are formal. We hope we will have the pleasure to welcome you back either her in Port Soller or in one of our sister properties in Dubai. Kind regards, Gianluca General Manager
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Guest Management very friendly, and correct. No good comunication between Guest Experiences and Restaurants. ( We waited for more than one hour in the restaurant Es Fanals, because the concept of our " voucher " was not clear, which in my point of view, in a Hotel of category, this should be comunicated from start, aswell as that our stay was a special ocation ( although the hotel/restaurant was informed it was my 50th Birthday), nfortunately ,we did not receive any detail, which is a pitty. Rooms are confortable, apart from the amazing views to the sea, nothing special, just confortable. Breakfast very standard, no comunication through out the guest, how the breakfast works, what is included, what not. F and B employees very friendly. Unfortunately,in general, the " special" experience I excepted, did not comply. …
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Date of stay: September 2021Trip type: Traveled with friends
Room Tip: Aparte de que ya pagas la noche,que no es poco, te cobran 20 euros ( 10 euros si eres residente),...
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1 Helpful vote1 Save
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded yesterday
Dear kimhL8942ME, thank you for sharing your feedback. I am very sorry to read about your negative experience at the hotel. While your comments on the guestrooms design is subjective I am particularly sad to read about our shortfall in communication. Indeed a pity that we were not able to create a wow factor. I hope we will have the pleasure to welcome you back one day and let you experience the level of service you would rightly expect from a luxury hotel. Best regards, Best regards
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Having stayed at this wonderful hotel many times I could cut and paste my previous reviews as I am pleased to report the quality of our holiday is always the same - excellent. The location is stunning but it is the quality of the Jumeirah colleagues that make our holidays so special. Nothing is too much trouble for them. Everyone has a nice way about them to make you at ease and enjoy your holiday. We had such a relaxing holiday as a result. Anyone concerned at having to walk to your room, please don't - it is part of the experience!
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Date of stay: September 2021
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded yesterday
Dear Brian C, thank you very much for your wonderful review and for your loyalty. We look forward to your next visit. Kind regards,
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This was approximately our fifth return to this beautiful, magical place. The COVID restrictions in place felt very safe and still enabled all services to continue. I have reviewed this beautiful property many times and it never disappoints, it is still truly stunning. The service is the best I have experienced anywhere in the world! (And I have to admit I am not the easiest to please!) A huge thank you to Juan, Bruno and Mariola for making it another wonderful trip and for making our anniversary incredibly special.
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Date of stay: July 2021
Value
Location
Service
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded 1 week ago
Dear Lucy-Hols-Travel, what a fantastic review. You made our day! Thank you for your loyalty and for recognizing the genuine hospitality of our amazing team. We look forward to your next visit. Kind regards, Gianluca
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We had four wonderful nights here in a sea view junior suite. It was tempting to just spend the whole time on the balcony staring at the amazing view but we also used all three pools, had fantastic massages and enjoyed the restaurants. Breakfast in particular was excellent. The staff genuinely want you to enjoy yourselves and are very helpful in making sure this happens. The layout was fine for us, as was the walk down to Port Soller. We didn't use the shuttle at all and were always offered water by the staff at the door when we were a bit hot after climbing back up the hill. We hope to return!
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Sea views are spectacular
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Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded 1 week ago
Dear LoveToTravel2224, thank you for your wonderful review. We are very glad to know that you enjoyed your experience with us. We look forward to your next visit. Kind regards, Gianluca
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PRICE RANGE
$389 - $763 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaSollerPort de Soller
NUMBER OF ROOMS
121
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Claim Your Listing Frequently Asked Questions about Jumeirah Port Soller Hotel & Spa
Which popular attractions are close to Jumeirah Port Soller Hotel & Spa?
Nearby attractions include Torre Picada (0.3 miles), Platja de Soller (0.4 miles), and Cas Siquier (0.4 miles).
What are some of the property amenities at Jumeirah Port Soller Hotel & Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Jumeirah Port Soller Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Port Soller Hotel & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jumeirah Port Soller Hotel & Spa?
Yes, parking is available to guests.
What are some restaurants close to Jumeirah Port Soller Hotel & Spa?
Conveniently located restaurants include Kingfisher Restaurant, Bon VI, and Petit Cafe Frozen Yogurt.
Are there opportunities to exercise at Jumeirah Port Soller Hotel & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jumeirah Port Soller Hotel & Spa have an airport shuttle?
Yes, Jumeirah Port Soller Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Port Soller Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Port Soller Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Jumeirah Port Soller Hotel & Spa?
Many travelers enjoy visiting La Casa de Robert Graves (4.4 miles).