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Jumeirah Port Soller Hotel & Spa

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Calle Belgica s/n, 07108 Port de Soller, Soller, Majorca, Spain
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Jumeirah Port Soller Hotel & Spa
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593 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

The staff were courteous and tried their best to make us comfortable. However we were given a Three digit room which although quiet was ugly, and a long way from the main part of the Hotel. The Hotel straddles a crest and is almost a kilometre from end to end. Also the far left reach of the hotel is much... More 

Helpful?
Thank Nichiolas P
County Mayo, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely gorgeous. The place is stunning from front to back. An escape from our husbands in this gorgeous retreat was worth every penny. The scenic views and atmosphere in the hotel is amazing the staff are so friendly. Reception had two lovely ladies deal with our big gang and speedily checked us all in. The bar staff were brilliant chat... More 

Helpful?
Thank leisha56
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Leisha56, Thank you very much for your feedback and for sharing it on Tripadvisor. I very happy to read that you spent a lovely time amongst us and that all the facilities were up to your expectations, especially the spa area but also the atmosphere and the service. I feel very honoured to receive your kind recognition to my... More 

chelmsford
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for 5 nights in a grand deluxe mountain view room. We were greeted on arrival and check in was great. The hotel is beautiful and spotless. Yes there are a lot of stairs but the hotel is built into a cliff and you would not get the incredible views without some compromise. The room we felt was... More 

Helpful?
Thank ncsChelmsford
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear NcsChelmsford, Thank you for your time in sharing in Tripadvisor your recent experience at Jumeirah Port Soller Hotel & Spa. I am truly delighted to read that you enjoyed your stay amongst us and that you found the hotel to be beautiful and have great views. I highly appleciate your positive comments about the service and please rest assured... More 

Edinburgh, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a really hard review to write because although the property is really good, with amazing views, great facilities and nice rooms, the overall experience lacks something. The staff were nice but of varied standard eg one day the lifeguard at the pool was great, making sure everyone had towels etc etc the following day the next guy sat... More 

Helpful?
Thank MCINTJ
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear MCINTJ, Thank you very much for your feedback following your recent stay at Jumeirah Port Soller Hotel & Spa and for sharing it on Tripadvisor. It is great to read that you liked the views, the facilities and the rooms. However, I would like to apologize for your overall service experience. Please be sure that I will personally and... More 

London, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We went to Mallorca for a week of sun and rest and that was achieved in full! The hotel is stunning and views over the bay are unbelievable. It didn't get off to a good start as when we arrived our room was not ready. We were invited to have a coffee and we would be told when we could... More 

Helpful?
Thank Cathryn A
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Cathryn A, Thank you for taking the time to tell us about your experience during your stay at the Jumeirah Port Soller Hotel. We appreciate your feedback since it helps us to continuously improve our service and your experience. I am very happy to read that you were able to rest and relax enjoying the views and the facilities... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely stunning. My husband and I were doing a two week tour of Spain and the southern coast of France and I was more than delighted with this resort. It truly stands with the absolute best of Jumeirah. Incredible service from your first foot step out of your car to the minute that you leaves stunning scenery with a staff... More 

Helpful?
1 Thank jayway7
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Jayway7, Thank you for taking the time to share your positive feedback on TripAdvisor following your recent stay at Jumeirah Port Soller Hotel & Spa. I am delighted to read that you trully enjoyed your stay, especially the service of all the team. It is a pleasure to learn that all the JPS family contributed to make your stay... More 

New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful Hotel, stunning views, great bedroom with mod cons and sea views. We have stayed in a number of Jumeirah Hotels over the years and have always been pleased with the quality of sunbeds and towels etc. The sunbeds around the pool were of a very average standard, not what you would expect from this calibre of Hotel. But on... More 

Helpful?
Thank Karen P
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Karen P, Thank you for sharing your feedback on TripAdvisor and thereby giving us the opportunity to enhance our service quality. I am delighted to read that you liked the views, the room and the views. However, please accept my apologies for not reaching of our usual standards this time and rest assured that I will personally follow up... More 

Brighton, United Kingdom
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel collected us from Palma airport and from that moment it was all fantastic . We travelled as a group of two families with teenage children . Check in was easy and very friendly , our rooms were a good size and comfortable with everything we needed , the location good with a shuttle service to the port .... More 

Helpful?
Thank salli G
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Salli G, Thank you very much for taking your time to write and share your feedback following your stay at Jumeirah Port Soller Hotel & Spa. It is wonderful to read that you enjoyed a very positive experience together with your family. I am delighted to learn that we met your expectations and were able to provide you with... More 

Birmingham, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just had an amazing seven night stay with our two children. We stayed here twice before without the kids, which was also amazing as we spent the majority of the time by the adults only infinity pool. The kids pool ( on the lower floor) which is heated worked really well and there was always plenty of available... More 

Helpful?
1 Thank AlwaysAway15
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear AlwaysAway15, Thank you very much for taking the time in writing such a positive review on Tripadvisor and for recognising my team, especially Tataina, Goran, Victor, Albert, Claudia, Jaime and Cristian. I will be honoured to share your words with all of them. I am delighted to learn that you once again truly enjoyed your stay amongst us (this... More 

Swansea, Wales, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this marvellous hotel after experiencing the Jumeirah Zabeel Saray in Dubai last year. I am a wheelchair user with complete paraplegia meaning I can't walk at all. We found the facilities at this hotel to be excellent. The deluxe mountain view room was large airy and spacious with separate bath and shower with shower... More 

Helpful?
Thank Melanie D
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Melanie D, Thank you very much for your kind feedback and for sharing it in Tripadvisor. I am delighted to hear that you have enjoyed your stay amongst us and that everything meet your expectations. I fell very proud and honored about your words and recognition about my team and their service attitude. It is wonderful that you spent... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cap Roig Restaurant
Cap Roig Restaurant
Cuisines: Seafood, Mediterranean, Spanish
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Built on a cliff overlooking the fishing village of Port Soller and surrounded by the Tramuntana mountain range, the Jumeirah Port Soller Hotel & Spa promises a true escape - even appearing to float between the sky and the sea. This intimate luxury hotel in Mallorca houses a selection of 121 airy sea or mountain facing rooms and suites, spread across 11 buildings connected by wonderful scented gardens. You'll enjoy access to your own private balcony or terrace at our top hotel in Mallorca so you can enjoy the picture postcard view at your leisure. The warm Mediterranean climate and the Jumeirah Port Soller Hotel's glorious natural setting make this luxury hotel in Mallorca the ideal place for al fresco dining. You have a choice of three bars and two restaurants serving Spanish delicacies, while the luxurious Talise Spa, state-of-the-art gym, two swimming pools and a spacious ballroom provide more ways to spend your time with us. A world away from the stresses of modern life, Jumeirah Port Soller Hotel & Spa in Mallorca is just a 25-minute car transfer from Palma International Airport ... more   less 

Additional Information about Jumeirah Port Soller Hotel & Spa

Address: Calle Belgica s/n, 07108 Port de Soller, Soller, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Soller > Port de Soller
Price Range: $425 - $1,107 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Port Soller Hotel & Spa 5*
Number of rooms: 121
Reservation Options:
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Hotel Style:
#1 Family Hotel in Port de Soller
#2 Romantic Hotel in Port de Soller
#2 Luxury Hotel in Port de Soller
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