Calle Belgica S/N, 07108 Port de Soller, Soller, Majorca Spain
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Pool & Beach (192)
Room & Suite (189)
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About
#2 of 9 hotels in Port de Soller
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.2
Travelers' Choice
Built on a cliff overlooking the fishing village of Port Soller and surrounded by the Tramuntana mountain range, the Jumeirah Port Soller Hotel & Spa promises a true escape - even appearing to float between the sky and the sea. This intimate luxury hotel in Mallorca houses a selection of 121 airy sea or mountain facing rooms and suites, spread across 11 buildings connected by wonderful scented gardens. You'll enjoy access to your own private balcony or terrace at our top hotel in Mallorca so you can enjoy the picture postcard view at your leisure. The warm Mediterranean climate and the Jumeirah Port Soller Hotel's glorious natural setting make this luxury hotel in Mallorca the ideal place for al fresco dining. You have a choice of three bars and two restaurants serving Spanish delicacies, while the luxurious Talise Spa, state-of-the-art gym, two swimming pools and a spacious ballroom provide more ways to spend your time with us. A world away from the stresses of modern life, Jumeirah Port Soller Hotel & Spa in Mallorca is just a 25-minute car transfer from Palma International Airport
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
German
Hotel links
Location
74Somewhat walkable
Grade: 74 out of 100
76Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
Contact
Calle Belgica S/N, 07108 Port de Soller, Soller, Majorca Spain
Name/address in local language
Getting there
Rental CarsSee all Port de Soller rental cars
1474Reviews74Q+A100Room tips
Reviews
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Most Recent
BE VERY CAREFUL WITH THIS HOTEL we booked a suite for a few days in April 2023 AND HAVE JUST BEEN TOLD ( MID FEB 2023) THAT OUR BOOKING HAS BEEN CANCELLED ! seemingly they have an exclusive booking and no longer want travelers or guests in the hotel even though we booked weeks ago its of no concern to the hotel we were told that there are other hotels we can go to and to organise it ourselves shocking service deplorable attitude and i,ll leave you to make up your own mind as to how this hotel treats its guests if you do decide to brave it complain about anything that is not correct - after all they can easily cancel you if they decide to - so you might as well go for a discount they don't respect the customer - neither should you respect the hotel
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Date of stay: February 2023
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Feb 9, 2023
Dear SLIGHT001, first and foremost I would like to apologize for this awkward situation affecting your booking. We are all very sorry about this situation and please accept our apologies for the inconvenience caused. I would like to reassure you that it is not a matter of respect rather un unfortunate technical issue in our reservation engine resulting in a overbooking for a part of your stay. Indeed not the pre-arrival experience we aim to deliver. Yesterday our Reservation Manager got in touch with you to explain the unfortunate situation and offered you three different solutions to try make it up and full assistance whatever your preferred option would be. I am sorry to read that you felt disrespected or not taking care of. I hope you will give us a second chance to prove you the level of customer service and hospitality we are well known for. Best regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
My wife and I spent a week here and had a really lovely time. The food and amenities were pretty much as one would expect, in other words pretty good! Room with sea view was great and always beautifully cleaned each day. But the best thing about the week was the attitude of the staff. They were without exception always charming and happy to do all they could to help. The guys outside always had my bike ready each morning so I could head out for a ride. We found the shuttle service back up from the port in the evening was particularly useful. In short we will definitely be returning
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Nov 2, 2021
Dear Jempage1962, thank you for taking the time to share your feedback. We are glad to read that you enjoyed your stay and particularly appreciated the kindness of our team. We look forward to welcome you back in 2022. Kind regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve never felt so welcomed and looked after when visiting a hotel. From the porters to the front of house staff to the concierge to the pool staff to the waiters / waitresses all made extra efforts to make our stay feel special and memorable. I didn’t feel like guest but much more as I felt everything was made personal to me. Excellent hotel and service. Will be coming back again! Thanks again 5 stars all round.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 25, 2022
Dear Riz171, thank you very much for such a wonderful review. We are very happy to read about your satisfaction and enjoyment. We look forward to welcome you back soon. Kind regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthernTraveller68 wrote a review Oct 2022
Manchester, United Kingdom158 contributions136 helpful votes
+1
Third time visiting, not been since 2018 so was lovely to be back. Remembered a few of the staff from previous visits Anna and Lolly (?) at breakfast who were so pleasant, and Leo at Es Fanals is such a lovely chap. Marta on reception was also very friendly. Also the lovely Italian Maitre D from Cap Roig Had a room with a seaview this time which was lovely, Room 3014. Have already reviewed other visits so won’t repeat. Great location and views, great food, great sunset lounge with cool music. The weather was absolutely perfect too. It is a very special place and a real find, we will be back in a couple of years for sure.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 25, 2022
Dear NortherTraveller68, thank you for taking the time to share your feedback and mentioning our dedicated and spontaneous colleagues. We look forward to your next visit in Port Soller. Best regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best views on Mallorca - Surrounded by the beautiful waters, mountains, forest and the sky. The sunset is breath taking. And the food is amazing - especially the fish restaurant and breakfast is fresh, healthy and tasty
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 22, 2022
Dear E7907EVchristiang, thank you for taking the time to share your positive feedback. We are very happy to know that you thoroughly enjoyed your stay and food experience. We look forward to welcome you back next year. Best regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
As a fan of the Jumeirah brand I was curious to know if Jumeirah Port Soller could match the energy of the Dubai properties. Let me just start by saying this property is an absolutely gem! We were upgraded on arrival to a spacious deluxe room with mountain views just spectacular. The room was quipped, modern and spacious. The hotel is a bit of a maze, as it’s in a few segments but I would say by the end of our first day we were fully orientated. The property in its self is perched at the top of A hill and you can see it when down in Port Soller. There’s a shuttle which runs frequently between the town and hotel. I must say that we were really lucky that the driver came down for us between the schedule as we couldn’t manage to get a taxi back up. What a service! The swimming pool for families is on the other side of the resort, and being September was really peaceful. It’s next to the place where we had breakfast. Again another high level establishment that serves everything you would look for when it comes to breakfast and a huge variety of cooked goods. Why not enjoy a cheeky glass of Cava whilst enjoying the view. Although we visited sans child we did pass the kids club and have a look. Plenty of activities to keep the kids busy. The spa is beautiful, modern with sauna, wet room, steam room etc. There’s an outside spa pool within the spa which is so lovely and great views. The views from this property are beyond breathtaking. Make sure you head to the Sun set lounge to watch the Sun-set with an extensive menu and DJ playing soulful sounds. The adult only pool is stunning with stunning views out to the ocean. I would 100% return to this property. Thank you to the entire team for your hospitality and thank you for the cake as we celebrated our anniversary. Shout out to Katie and Jess who were servers. Anna - breakfast And Paula - guest services. If you have any questions about the property, feel free to message. Instagram @travellingwithgem…
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Ask for Mountain view, make sure you have sunset drinks
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 21, 2022
Dear TravellingwithGem, wow what a wonderful review, we are very happy to know you enjoyed it so much. We look forward to welcome you back in our little corner of paradise, next time with children! Kind regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a super break and the location, the establishment, the service the food and mostly the people were what made this little break a memorable stay. We will definitely be back where we felt like we were at home with friends.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 21, 2022
Dear Fayemehrgan, thank you very much for taking the time to share such a great review. We look forward to welcome you back next year. Kind regards, Gianluca Gianluca Priori General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Returned for second time this year. Stunning pool and overall location with easy access into Port Soller. Great base for cycling into either some great hills or South towards Deia and beyond. Would highly recommend if looking for a more luxurious base.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 17, 2022
Dear William L, thank you for your wonderful comment, glad to read that you keep loving the site, hotel facilities and service. We look forward to welcome you back next year. Best regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exquisite hotel! An extremely special place where you are personally recognised and valued - by all staff - but in particular Juan and Alessandro. A very calm, mature and sophisticated experience with views that will take your breath away. The hotel uses a WhatsApp group so you can communicate with them from wherever about anything. This was a first for me and it was an excellent facility. The hotel has a very upmarket food offering which was a little too rich and fish-orientated for our tastes - although the town of Port de Soller is only a shuttle bus away (free from the hotel) with many lovely restaurants. If they could widen the food choices and create a bar that was accessible throughout the day the hotel would be perfection for us.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 3, 2022
Dear CAroleb68, thank you very much for your wonderful words. We cannot wait to welcome you back soon. Kind regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you don't stay at the Jumeirah (which would be unfortunate) then at LEAST visit one of their three incredible restaurants. Ibiza was fabulous but Mallorca was so relaxing and the views are incredible from every angle! Staff really stand out as one of the most amazing elements of this breathtaking experience all around. They have a driver to drive you into town (five minutes down a spectacular curvy road) and you can walk up in about 15 minutes. It's very romantic and simply a cannot be missed!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Oct 3, 2022
Dear LisaJunebug, thank you for such a wonderful review, we are very glad to know you thoroughly enjoyed your stay. We look forward to welcoming you back. Kind regards, Gianluca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$478 - $933 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaSollerPort de Soller
NUMBER OF ROOMS
121
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Claim Your ListingJUMEIRAH PORT SOLLER HOTEL & SPA - Updated 2023 Prices & Reviews (Port de Soller, Spain)
Frequently Asked Questions about Jumeirah Port Soller Hotel & Spa
Which popular attractions are close to Jumeirah Port Soller Hotel & Spa?
Nearby attractions include Torre Picada (0.3 miles), Platja de Soller (0.4 miles), and Marina Tramontana (0.4 miles).
What are some of the property amenities at Jumeirah Port Soller Hotel & Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Jumeirah Port Soller Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Port Soller Hotel & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jumeirah Port Soller Hotel & Spa?
Yes, parking is available to guests.
What are some restaurants close to Jumeirah Port Soller Hotel & Spa?
Conveniently located restaurants include Bon VI, Petit Cafe Frozen Yogurt, and Kingfisher Restaurant.
Are there opportunities to exercise at Jumeirah Port Soller Hotel & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jumeirah Port Soller Hotel & Spa have an airport shuttle?
Yes, Jumeirah Port Soller Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jumeirah Port Soller Hotel & Spa have airport transportation?
Yes, Jumeirah Port Soller Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Port Soller Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Port Soller Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.