Calle Belgica S/N, 07108 Port de Soller, Soller, Majorca Spain
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A note from Jumeirah Port Soller Hotel & Spa
Updated 07/01/20
About
#2 of 9 hotels in Port de Soller
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.2
Built on a cliff overlooking the fishing village of Port Soller and surrounded by the Tramuntana mountain range, the Jumeirah Port Soller Hotel & Spa promises a true escape - even appearing to float between the sky and the sea. This intimate luxury hotel in Mallorca houses a selection of 121 airy sea or mountain facing rooms and suites, spread across 11 buildings connected by wonderful scented gardens. You'll enjoy access to your own private balcony or terrace at our top hotel in Mallorca so you can enjoy the picture postcard view at your leisure. The warm Mediterranean climate and the Jumeirah Port Soller Hotel's glorious natural setting make this luxury hotel in Mallorca the ideal place for al fresco dining. You have a choice of three bars and two restaurants serving Spanish delicacies, while the luxurious Talise Spa, state-of-the-art gym, two swimming pools and a spacious ballroom provide more ways to spend your time with us. A world away from the stresses of modern life, Jumeirah Port Soller Hotel & Spa in Mallorca is just a 25-minute car transfer from Palma International Airport
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
French, Catalan, German
Hotel links
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
76Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
Contact
Calle Belgica S/N, 07108 Port de Soller, Soller, Majorca Spain
Name/address in local language
Getting there
Rental CarsSee all Port de Soller rental cars
1447Reviews74Q+A100Room tips
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This was our second visit to Jumeirah and it was just as good if not better. We had requested the same room, which they gave us, as it was in the perfect position for us, near the Infinity pool. The room was lovely. Great amenities with a lovely view. The Infinity pool is lovely. Although only children over a certain age are allowed, I feel some younger children push their luck and don’t appear to be challenged. They bring round one small carton of water each per day. I do think that unlimited water should be provided. Let’s face it, you are paying a premium to stay here in the first place. Breakfast was delicious. Hot food to order, buffet for all other items. The buffet was always well stocked and full of good quality items. Cava available for a lovely breakfast Mimosa. The views from wherever you look are to die for. That is definitely their selling point and probably the high price tag. Shuttle buses are available on the hour to take you to and from the town. It’s very much needed, as it’s a long way up or down a steep hill. Only seat 8, so more often than not, they have to do two trips. Two small criticisms; Why oh why would a hotel of this quality allow dogs to be allowed to stay? There must be unlimited dog friendly places for owners to stay, without picking the best hotel in Soller. Secondly, their shuttle buses sit outside with their engines idling. Sometimes two or more vehicles at the same time. Really not environmentally friendly. Despite the two small gripes, we would return in a heartbeat.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded today
Dear ValS14, Thank you for sharing such a detailed feedback and glad to know that you enjoyed once more your stay. We look forward to welcome you back soon. Kind regards, Gianluca
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Hotel's Favorite
My wife and I spent a week here and had a really lovely time. The food and amenities were pretty much as one would expect, in other words pretty good! Room with sea view was great and always beautifully cleaned each day. But the best thing about the week was the attitude of the staff. They were without exception always charming and happy to do all they could to help. The guys outside always had my bike ready each morning so I could head out for a ride. We found the shuttle service back up from the port in the evening was particularly useful. In short we will definitely be returning
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded Nov 2, 2021
Dear Jempage1962, thank you for taking the time to share your feedback. We are glad to read that you enjoyed your stay and particularly appreciated the kindness of our team. We look forward to welcome you back in 2022. Kind regards, Gianluca
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First time stay at this Jumeirah property. As a regular at JBH, Dubai, expectations were high and met by the hotel. Plenty of things to mention but highlights are as follows: Sunset lounge, fantastic food and excellent cocktails; Breakfast, good choice: and excellent location and service. Highlight for us as a family was the barbecue on the Monday night with live entertainment at the Cap Roig Brasserie - food was fantastic, music great. All staff highly attentive. Property has an excellent location with a 15 minute walk to the port. Special thank you to Bruno at concierge and his team who coordinated bookings outside the hotel and arranged excursions in short notice. The good thing about this hotel is as a guest, they know who you are, which rooms you are staying in and arranged things accordingly - had the opportunity to meet the general manager, Gianluca Priori. He was very polite and keen to engage with guests. Special thanks to Nikole Vásquez who arranged all our restaurant reservations.…
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Mountain views are fantastic.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded 1 week ago
Dear Rajnish1234, thank you for your wonderful review. It was a true pleasure for the whole team and myself to get to know you. We look forward to your next visit, thank you for choosing Jumeirah Port Soller. Kind regards, Gianluca
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I can join the comments of the majority and praise the superb view, the extremely nice staff, the quality of the rooms and the five star level of the general set up of the hotel. The infinity pool area however did not meet my expectations. Although it is nicely located on the top of the hotel and offers spectacular views over the sea and the mountains, it is certainly not an adult pool as advertized (Kids over 12 are considered adults) The pool area is rather limited in space so that the sunbeds are lined up extremely close to each other, something that is not five star like. In addition, some guests also started the "Mallorca sunbed war" and reserved sunbeds without showing up for hours. This is absolutely unacceptable in a luxury hotel and should not be tolerated by the Jumeirah staff.…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, General Manager at Jumeirah Port Soller Hotel & Spa
Responded 2 weeks ago
Dear Jimbo131011, thank you for your feedback, glad you read that you liked the hotel's views, facilities and service. As far as your comments on the infinity pool, we of course do not tolerate sunbeds being reserved and when not occupied for over 60 minutes we normally remove the personal belongings as per our internal policy. The sunbeds are close to each other as you would expect in peak season in any comparable luxury hotel pool. We hope we will have the pleasure to welcome you back. Kind regards, Gianluca
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An excellent hotel as you would only expect given the price. Not much to fault, breakfast excellent, rooms excellent service the highest level. The views from the bar at sunset are spectacular. All in all I would go back if back in the area again
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gianluca Priori, Director General at Jumeirah Port Soller Hotel & Spa
Responded 3 weeks ago
Dear highlandspring, Thank you for sharing your feedback! I am happy to read that you would choose us again; we look forward to it in case you visit Mallorca again! Kind regards,
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From arrival to departure we had an absolutely wonderful time. The staff are so friendly, professional and helpful. The rooms are immaculate and very tasteful. The restaurants were super, lovely food and very child friendly. The breakfasts were excellent. The views are spectacular. We only stayed for three nights this time and then moved on to a hotel in the port. A huge mistake. Our grandson kept asking to go back to the nice hotel!! We would stay for the entire time in the future. The Italian manager of Cap Roig Bistro, Fausto, went out of his way to make my husbands birthday special. Thank you. This hotel just gets it right!
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gianluca Priori, Director General at Jumeirah Port Soller Hotel & Spa
Responded 3 weeks ago
Dear Peter F, Thank you for having chosen us for your family celebration! I am happy to read that you enjoyed and that everything was up to your satisfaction and that you had a great time among us. The entire team and I are already looking forward to your next visit. Kindest regards,
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Wow! We had such a fantastic time at this hotel. We have stayed at many top hotels across the world and this one did not disappoint at all! ALL The staff were simply amazing from the reception, concierge, valet and the restaurants- it didn’t matter if it was breakfast, lunch or dinner, nothing was too much to ask and everyone was polite, friendly and gave excellent service and the food was wonderful! The staff around the infinity pool did especially well and also deserve praise!. The room and facilities were very clean, spotless in fact and we felt really looked after for our whole stay! The free shuttle service to and from the to Hotel to Port Soller was also very good and much appreciated. I am pregnant, and the hotel had really prepared well, ensuring food was cooked well and also when I had Spa treatments, the therapist called Carmen was excellent at making sure I was comfortable and going above and beyond to ensure I was ok. Overall an excellent few days. We will 100% be coming back.…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, Director General at Jumeirah Port Soller Hotel & Spa
Responded 3 weeks ago
Dear RachJones22, I feel really proud of your fantastic words about the team, there is no better recognition to us! Thank you so much for having chosen us and for sharing your experience through TripAdvisor. We look forward to host you and your family on your next visit to Mallorca. Sunny regards,
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This hotel is a real five star plus! Where to start as there are so many wonderful things to write about. We stayed for 6 days this time but have visited before and on one occasion, with the grandchildren. All of our stays have been exceptional. The service provided by the staff on the concierge desk through to the waiting staff in the restaurants and by the pool and the house keeping staff was impeccable - always checking that we had everything we needed. The amenities are first rate - the infinity pool is beautiful with the most stunning views and it is so good to provide a separate pool for children ( which we used a few years' ago and which is also superb). We absolutely loved the Sunset Bar which we visited every evening to have a cocktail and admire the sun setting over the sea and harbour. The food at the Sunset Lounge was very much to our liking being an Asian fusion menu which was both appetizing and suitably light depending on the number of courses you wanted. We enjoyed the barbeque one night which was also exceptional offering plenty of choice between meat & fish dishes. Breakfast ( included) was always fresh and set us up for the day ahead. We had a bedroom with a sea view and to be honest, it is probably one of the best views in the world - as I sent a photo back to my family in the UK, 'what person could not wake up to this view and not be blown away!' I haven't used the spa as I just enjoyed my time at the pool so much that I didn't want to leave. A most relaxing holiday this year and we will be coming back as soon as we are able to.…
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Date of stay: June 2022
Value
Location
Service
Room Tip: Personally, I would always choose a room with the stunning sea view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, Director General at Jumeirah Port Soller Hotel & Spa
Responded 3 weeks ago
Dear Louseisaac10, I don't have enough words to express my gratitude to your kind feedback. It has been a pleasure having you once again at Jumeirah Port Soller and we all look forward to many more visits in the future. Warmest regards to you and your family,
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We have always wanted to experience the Jumeirah hotel in Mallorca as we know the Jumeirah group very well in Dubai and London. Our first impressions on our arrival did not disappoint. The hotel location has spectacular views over the Port and the sea. My husband and I had a wonderful few days enjoying the hotel and surrounding areas. We had a hire car so was able to travel and found some beautiful hidden coves near by. I have already rebooked to bring my mother next month for a few days, and can’t wait to return. Thank you Jumeirah for your hospitality.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, Director General at Jumeirah Port Soller Hotel & Spa
Responded 3 weeks ago
Dear spdtraveller2019, Thank you so much for your kind words, it is amazing to read that you have enjoyed our hotel as much as the surroundings! We look forward to hosting you and your mother in August! Sunny regards,
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This was our first time at Jumeirah Port Soller and it will not be our last. The views are spectacular. We were in room 2002 and had a large balcony m, day beds, table and chairs and an exquisite view over the Port. The bed and pillows were super comfortable and the bathroom accessories had a gorgeous smell of orange. Sunset sushi bar has to be up there with one of the best bars with that view. All of the staff made us welcome and nothing was too much trouble for them. They carried out all requests with a smile. The adult infinity pool at the top of the hotel had more than enough sunbeds for all and a lovely bar fir food and drink. We took the tram from Port Soller to Soller and had a wonderful meal of suckling pig at a restaurant up s side street (this was pre-booked). One if the highlights was going to Deia to C’as Patro Marche restaurant and if you’ve seen The Night Manager you would recognise it once there. We hired a boat to take us and collect us - the food, ambiance, staff and service were excellent but the boat trip topped it off. Just a 20min ride to Deia and organised through the concierge who advised who to see at the Port. This restaurant needs to be pre-booked and only takes bookings 2 weeks prior to your date and you have to call. You will not be disappointed with this hotel it’s up there with the best. Note there are lots of steps but plenty of lifts.…
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianluca Priori, Director General at Jumeirah Port Soller Hotel & Spa
Responded 4 weeks ago
Dear Linergan, I am really happy to read that you had the chance to enjoy the boat experience! The views from the sea are definitely amazing! Thank you so much for sharing your experience with us, we truly appreciate your kind words! We all look forward to your next visit! Kindest regards,
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PRICE RANGE
$646 - $999 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaSollerPort de Soller
NUMBER OF ROOMS
121
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Claim Your Listing Frequently Asked Questions about Jumeirah Port Soller Hotel & Spa
Which popular attractions are close to Jumeirah Port Soller Hotel & Spa?
Nearby attractions include Torre Picada (0.3 miles), Platja de Soller (0.4 miles), and Marina Tramontana (0.4 miles).
What are some of the property amenities at Jumeirah Port Soller Hotel & Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Jumeirah Port Soller Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Port Soller Hotel & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jumeirah Port Soller Hotel & Spa?
Yes, parking is available to guests.
What are some restaurants close to Jumeirah Port Soller Hotel & Spa?
Conveniently located restaurants include Bon VI, Kingfisher Restaurant, and Espiritu Libre.
Are there opportunities to exercise at Jumeirah Port Soller Hotel & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Jumeirah Port Soller Hotel & Spa have an airport shuttle?
Yes, Jumeirah Port Soller Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jumeirah Port Soller Hotel & Spa have airport transportation?
Yes, Jumeirah Port Soller Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Port Soller Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Port Soller Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.