Crowne Plaza Lombard Downers Grove
299 reviews
#2 of 4 Hotels in Glen Ellyn
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1250 Roosevelt Rd, Glen Ellyn, IL 60137-6006
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Lombard Downers Grove
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 4 hotels in Glen Ellyn
Location
Cleanliness
Service
Value
Our Green hotel in Glen Ellyn Offers Service and Comfort Located just off I-355 and near Chicago, the newly renovated Crowne Plaza Lombard Downers Grove is the ideal hotel for both business and leisure travelers. With seven high-tech meeting rooms and convenient access to regional and Chicago's attractions, our hotel in Glen Ellyn is the Place to Meet. Just minutes from our Glen Ellyn hotel's location you'll find corporate headquarters, including McDonald's corporate offices, just three miles away. Sara Lee, Accenture and Aramark are each within five miles of our hotel in Glen Ellyn. You can leave the driving to us and use our complimentary shuttle to area companies and attractions within six miles. While lodging in our Glen Ellyn hotel leisure guests can easily visit area attractions that include the Morton Arboretum, Yorktown Center and Oakbrook Mall. You can fully relax in rooms that feature 32' LCD TVs, Roomlinx Entertainment and high-speed Internet access. Our Glen Ellyn hotel has made a commitment to the environment with recycling programs and low E glass windows. Our restaurant, Glen Prairie Fine Food & Drink, also supports sustainable farming practices by using natural ingredients. From the natural colors and textures to our environmentally friendly programs, the newly renovated Crowne Plaza Lombard Downers Grove hotel offers guests great accommodations with a commitment to living green.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Golf course
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Paid wifi
Indoor pool
Heated pool
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Iron
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
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Contact
1250 Roosevelt Rd, Glen Ellyn, IL 60137-6006
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299Reviews1Q+A50Room tips
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Popular mentions
Very nice and helpful staff, clean rooms, excellent bar and restaurant on site. Unfortunately the pool was closed due to maintenance but overall, the hotel was very nice for the price. Good location for my visit.
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Date of stay: October 2019
Rooms
Cleanliness
Service
Helpful
Response from dmunasinghe2018, Front Office Manager at Crowne Plaza Lombard Downers Grove
Responded Mar 8, 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza LOMBARD DOWNERS GROVE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Extremely Sorry the pool was closed for maintenance time of your stay. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Hotel. Sincerely, Dee Munasinghe Front Desk Supervisor
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Stayed one night while in town for business. Easy to get to from Ohare. As soon as I walked in the hotel it smelled clean, warm and welcoming. Staff at desk very welcoming. I think her name was Dee. Room was just perfect. Clean and comfortable. Super clean and in fact,smelled so nice - just a nice, fresh scent. Hard to describe. Let’s just say after a long travel day I had a great night sleep in a super comfy bed and comfortable room!!! Would stay here again!!
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Date of stay: August 2019Trip type: Traveled on business
Helpful
Response from dmunasinghe2018, Front Office Manager at Crowne Plaza Lombard Downers Grove
Responded Mar 8, 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza LOMBARD DOWNERS GROVE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Hotel. Sincerely, Dee Munasinghe Front Desk Supervisor
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My family and I stayed at the Crowne Plaza Lombard Downers Grove on the last night of our vacation. The hotel is pretty conveniently located to the O'Hare airport and that is what we were looking for. We arrived later than we would have liked due to delayed flight, but the night desk attendant made the check in process as easy as possible as well as being very helpful with some food recommendations. Our room was clean and comfortable. I really don't know what else I could have asked for. This was probably the least amount of trouble we had on the trip with a hotel the whole time. I would definitely stay at this hotel again.
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Date of stay: August 2019
Rooms
Location
Service
Helpful
Response from dmunasinghe2018, Front Office Manager at Crowne Plaza Lombard Downers Grove
Responded Aug 26, 2019
Dear Guest, Thank you for taking the time to review your stay with us. I am happy to read your positive feedback as we work hard for our guests and their experience here. Hope to see you again, Dee Munasinghe Front Desk Supervisor CROWNE PLAZA LOMBARD-DOWNERS GROVE
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Booked in advance as it’s close to where my daughter lives. Arrive and find a conference / convention with lots of folks in the hotel. We booked well in advance using hotels.com and paid for king non-smoking. At checking it’s clear the manager is struggling to find a room. She then says she found one. My wife asks if it’s a king non-smoking, she says yes. We get to the room, which is a bit musty and guess what...it’s a queen...and there are no other rooms available. I am frustrated after a long drive. They offer free breakfast and to move us the next day. In the end we were moved but not until after another manager tries to pass it off as Hotels.com’s fault and tries to have the hotel move our stuff while we were out. I came unglued...in the end we moved ourselves the second evening. After that it was fine. It’s clear this property is not up to the Crowne Plaza name. It’s a pretty old property and is in need of a refurb. The breakfast buffet though small was good. The gym was very outdated and some of the equipment was non-functional. I can’t recommend this hotel. I expected much better. …
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Date of stay: July 2019Trip type: Traveled as a couple
Helpful
Response from dmunasinghe2018, Front Office Manager at Crowne Plaza Lombard Downers Grove
Responded Aug 26, 2019
Dear Guest, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LOMBARD DOWNERS GROVE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Dee Munasinghe Front Desk Supervisor
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Well, What a perfect stay! I travel often and rarely say that. It was not hard to find, easy access, relatively close to near by highways & plenty of well lite parking, a great start! I was instantly acknowledged and greeted by a delightful young lady at the check-in counter. We had a pleasant chat while she quickly got me booked into a very nice room. She listened to what I wanted and made it so. I was impressed. Great room with absolutly nothing to complain about, I was comfy and slept well after a visit to the in-house restaurant/bar. I found my server there to be a delight as well.....Great Staff!!! So, yes I enjoyed a great stay and hope you do as well.
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Date of stay: June 2019Trip type: Traveled solo
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Room Tip: Enjoy, enjoy, enjoy!
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1 Helpful vote
Helpful
Response from dmunasinghe2018, Front Office Manager at Crowne Plaza Lombard Downers Grove
Responded Jun 28, 2019
Dear Guest, Thank you for choosing our hotel for your stay. I was happy to read your comment as we work hard to make all guests stay pleasant and comfortable. Hope to see you again. Dee Munasinghe Front Desk Supervisor
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PRICE RANGE
$100 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza glen ellyn lombard hotel glen ellyn
LOCATION
United StatesIllinoisDuPage CountyGlen Ellyn
NUMBER OF ROOMS
119
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Claim Your Listing Frequently Asked Questions about Crowne Plaza Lombard Downers Grove
Which popular attractions are close to Crowne Plaza Lombard Downers Grove?
Nearby attractions include Enchanted Castle Family Entertainment Complex and Restaurant (0.6 miles) and Creme De La Creme Boutique (0.3 miles).
What are some of the property amenities at Crowne Plaza Lombard Downers Grove?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Lombard Downers Grove?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Lombard Downers Grove?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Crowne Plaza Lombard Downers Grove?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Lombard Downers Grove?
Conveniently located restaurants include Glen Prairie, Jerusalem Cafe of Lombard, and Avanzare Italian Restaurant.
Are there opportunities to exercise at Crowne Plaza Lombard Downers Grove?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Crowne Plaza Lombard Downers Grove?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Lombard Downers Grove?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Lombard Downers Grove offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Lombard Downers Grove?
The staff speaks multiple languages, including English and Spanish.