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1/28/2018 1/29/2018
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    Crowne Plaza Lombard Downers Grove

    1250 Roosevelt Rd, Glen Ellyn, IL 60137-6006
    +1 877-859-5095
    Hotel website
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    1/28/2018 1/29/2018
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    Traveler (42)
    Room & Suite (39)
    Dining (8)
    • Excellent49%
    • Very good33%
    • Average8%
    • Poor6%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Pets Allowed
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (274)
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    1 - 5 of 271 reviews

    Reviewed December 6, 2017

    Would've been "Excellent" if it weren't for the cold swimming pool. Since my wife loves their restaurant and their variety of gluten free menu, we decided to take a quick staycation (Thanksgiving break) and utilize their pool for the kids. The pool looked nice- although...More

    Thank cpdr1
    Response from CPGE, Manager at Crowne Plaza Lombard Downers GroveResponded 4 weeks ago

    Thank you your valuable time and feedback! We are sorry to hear your stay was not to your standards We appreciate your feedback and we strive to provide the best customer service. I have made proper notes for this not to be a recurring issue...More

    Hotel's Favorite
    Reviewed March 1, 2017

    To receive a 5 Star Rating, quality is important, yet service; cleanliness and a great staff is also considered. From the opening of the lobby doors to the room entrance is just as heaven should be!! Great Staff, nice spacious rooms and close to downtown...More

    Thank Windman69
    Management response:Responded March 24, 2017

    Thank you Windman69 for the feedback and taking time to write the review. Our team works very hard to guest service and appreciate the 5-star rating We hope to have you as our guest again. All my best, Jerry Evans General Manager

    Reviewed November 1, 2017

    The location of this Hotel is very nice as it is located on main Roosevelt Rd that have many Zabiha Halal Resturants for Muslims and hotel room and everything is fine but for me that is not my top priority. I am writing this review...More

    Thank Muhammad Q
    Response from CPGE, General Manager at Crowne Plaza Lombard Downers GroveResponded November 2, 2017

    Good Day Muhammad, We are very happy to hear you liked the location and the hotel room. It was wonderful to hear you felt there were many conveniently located dining options in the area. I am sorry to hear of your less then satisfactory experience...More

    Reviewed October 8, 2017

    Nice hotel. Clean room. Comfortable bed. What's the deal with the no connectivity wifi service? Yes I get it, fourth floor, far wing but c'mon this is 2017 not 1997. Internet connectivity should be a given, not a novelty. Who travels that doesn't instantly fire...More

    Thank BigHUGEfun
    Reviewed August 28, 2017

    I used to place Crowne Plaza with the luxury places but I don't think that's the case anymore. The Crowne at Glen Ellyn is an ok place to stay but I don't consider it luxurious. Yes it has some of those appointments like an on-site...More

    Thank Barry S
    Response from IHGService, Guest Relations Manager at Crowne Plaza Lombard Downers GroveResponded September 12, 2017

    Hi Barry S, Thank you for your stay and for taking the time to share your experience with us. I appreciate the high rating you gave to our staff service. However, I am sorry to hear that some aspects in our room and facilities did...More

    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Price range
    • $98 - $146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Crowne Plaza Lombard Downers Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • DuPage County >
    • Glen Ellyn
    • Also Known As
    • Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
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    Traveler (42)
    Room & Suite (39)
    Dining (8)
    Pool & Beach (1)
    Hotel & Grounds (47)
    Business Center & Event Rooms (10)
    Bathroom (8)
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    Ask a question
    Questions & Answers
    Joyce F
    March 3, 2015|
    Response from LOUSDAD | Property representative |
    On the sides of the property are fine
    Room Tips
    "Poor Internet"
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    "Get one close to the wireless ..."
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    "Don't expect luxury in a standard room"
    Read review
    "Ask for higher level rooms, do not stay on first floor. Make sure you get a room that never had any smokers..."
    Read review
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