Very nice and helpful staff, clean rooms, excellent bar and restaurant on site. Unfortunately the pool was closed due to maintenance but overall, the hotel was very nice for the price. Good location for my visit.
Stayed one night while in town for business. Easy to get to from Ohare. As soon as I walked in the hotel it smelled clean, warm and welcoming. Staff at desk very welcoming. I think her name was Dee. Room was just perfect. Clean and comfortable. Super clean and in fact,smelled so nice - just a nice, fresh scent. Hard to describe. Let’s just say after a long travel day I had a great night sleep in a super comfy bed and comfortable room!!! Would stay here again!!
My family and I stayed at the Crowne Plaza Lombard Downers Grove on the last night of our vacation. The hotel is pretty conveniently located to the O'Hare airport and that is what we were looking for. We arrived later than we would have liked due to delayed flight, but the night desk attendant made the check in process as easy as possible as well as being very helpful with some food recommendations. Our room was clean and comfortable. I really don't know what else I could have asked for. This was probably the least amount of trouble we had on the trip with a hotel the whole time. I would definitely stay at this hotel again.
Booked in advance as it’s close to where my daughter lives. Arrive and find a conference / convention with lots of folks in the hotel. We booked well in advance using hotels.com and paid for king non-smoking. At checking it’s clear the manager is struggling to find a room. She then says she found one. My wife asks if it’s a king non-smoking, she says yes. We get to the room, which is a bit musty and guess what...it’s a queen...and there are no other rooms available. I am frustrated after a long drive. They offer free breakfast and to move us the next day. In the end we were moved but not until after another manager tries to pass it off as Hotels.com’s fault and tries to have the hotel move our stuff while we were out. I came unglued...in the end we moved ourselves the second evening. After that it was fine. It’s clear this property is not up to the Crowne Plaza name. It’s a pretty old property and is in need of a refurb. The breakfast buffet though small was good. The gym was very outdated and some of the equipment was non-functional. I can’t recommend this hotel. I expected much better. …
Well, What a perfect stay! I travel often and rarely say that. It was not hard to find, easy access, relatively close to near by highways & plenty of well lite parking, a great start! I was instantly acknowledged and greeted by a delightful young lady at the check-in counter. We had a pleasant chat while she quickly got me booked into a very nice room. She listened to what I wanted and made it so. I was impressed. Great room with absolutly nothing to complain about, I was comfy and slept well after a visit to the in-house restaurant/bar. I found my server there to be a delight as well.....Great Staff!!! So, yes I enjoyed a great stay and hope you do as well.
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