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Best Western Geneseo Inn

Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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South Bend, Indiana
Reviewed 1 week ago

We enjoyed the homemade omelets and other breakfast items. The hotel was clean, quiet, and comfortable. The location to restaurants and shopping was great also. We could walk to at least 4 restaurants. It was easy to get back onto I-80 to continue our trip.

Review collected in partnership with Best Western
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Helpful?
Thank Michele W
Auburn, Maine
HOTEL’S FAVORITE REVIEW
Reviewed December 7, 2016

I'm near the middle of a cross country trip. As such, I have no real destination or time frame. So, I usually find hotels when I get too tired to keep going. But, when passing through Illinois I was caught in a small, but nasty, snow storm. I called it an early day of travel and looked for a hotel....

Review collected in partnership with Best Western
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Helpful?
Thank los_helljack
About Hotel's Favorite Review
Harshad P, Manager at Best Western Geneseo Inn, responded to this review

It was so kind of you to share your experience on Trip Advisor with such kind words and outstanding ratings. It is the goal of the owner, management and staff of Best Western Geneseo Inn to greet our guests with a smile and true hospitality, making sure the needs of our guests are met with courtesy and professionalism. We are...

Ashkum
Reviewed 2 weeks ago via mobile

We rented three rooms for a family event near Geneseo. Staff was very kind and helpful in accommodating our larger group and was kind to let us use the breakfast area that evening to eat our pizza in as a family. The breakfast in the morning had great variety. Casey making made to order omelets was an added bonus. Don't...

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Helpful?
Thank Chris B
Mason City, Iowa
Reviewed 3 weeks ago

We always stay here when in the town and have never been disappointed. They are refurbishing the rooms with fresh furniture, paint and carpet and looks great. Staff is helpful and pleasant. Breakfast this time included omelette made to order. Was a pleasant surprise.

Review collected in partnership with Best Western
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Helpful?
Thank Kathryn S
Heyworth, United States
Reviewed 4 weeks ago

This hotel is really great - and the staff are exceptional. The breakfast is also very good and is an actual hot breakfast and not just donuts and coffee. The employees at the front desk are always very nice and courteous and seem to go out of their way to make the experience a good one. I definitely tell people...

Review collected in partnership with Best Western
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Thank peteraR5601TU
Senecaville, Ohio
Reviewed March 25, 2017 via mobile

Rooms were clean and comfortable. Hotel was very quite. Staff was great and accommodating. Breakfast was not desirable. Overall stay was comfortable and I would consider this property again when in the area.

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Thank Mehadix
Reviewed March 14, 2017

I had to make a last minute reservation for this hotel. When I arrived at almost midnight there was no night manager at the desk and the house phone did not ring through. After waiting about 10 minutes the night manager finally arrived to check me in. The rooms were recently updated and they did a good job. The bed...

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Helpful?
Thank Jim S
Harshad P, Manager at Best Western Geneseo Inn, responded to this review

Thank you for taking the time to review your experience and share your thoughts regarding your recent visit. It saddens us to know that we missed several opportunities to extend the welcome and assistance you deserve and we are known to provide. We are truly sorry and will reach out to you privately to learn more about areas we can...

East Peoria, Illinois
Reviewed March 13, 2017

Messy inside carpets tracked up do to construction. Tv didn't work but fron desk lady came up amd fixed it. Breakfast was average. Noise from room next door was loud, it was when they turned water on.

Review collected in partnership with Best Western
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Helpful?
Thank Lori G
Harshad P, Manager at Best Western Geneseo Inn, responded to this review

Thank you for taking the time to share your feedback regarding your stay here at the Best Western Geneseo Inn. We take feedback such as yours very seriously as we continually work towards improving our services and offerings for all of our guests. Please accept my apologies that you were left to feel disappointed. We trust you will find an...

Reviewed March 8, 2017 via mobile

upon arrival was treated great. quick check in. place is almost upon completion of renovation. great wi-Fi. everything you need for a great stay. But ... As a corporate account guess. I was told they could not upgrade via management. Even thought im a diamond select member... Greed of mgmt will keep me from returning.

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Helpful?
Thank Andrew M
BestWesternHotels, Corporate at Best Western Geneseo Inn, responded to this review

We're sorry to hear you were unhappy with our staff and our customer service. We have addressed this issue with our front desk staff. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

Colona, Illinois
Reviewed February 12, 2017

Excelent restraunts and hotel is right off the interstate.quaint little shops on main street.beautiful park in center of town. Something for everyone in this little historical town. I would recommend a weekend getaway to this town.

Review collected in partnership with Best Western
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Helpful?
Thank JOYCE P
Harshad P, Manager at Best Western Geneseo Inn, responded to this review

Thank you for the wonderful review. We appreciate you for taking the time to share your feedback with us. We appreciate the time you took to share your experience with others on Trip Advisor. We will share all of your wonderful comments with our entire team but first a "BIG" Thank you to you for sharing with all of the...

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23 photos of this hotel

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Best Western Geneseo Inn

Address: 1375 S Oakwood Ave, Geneseo, IL 61254-1993 (Formerly BEST WESTERN Geneseo Inn)
Location: United States > Illinois > Geneseo
Price Range: $121 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Geneseo Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Inn Geneseo Hotel Geneseo
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Geneseo Inn staff and other travelers.
1 question
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Questions? Get answers from Best Western Geneseo Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views will be rooms right above the reception but the back ones are a little more private. All great rooms though. Tried both.”
madikayg, Dec 12, 2016 | Read review
“rooms further away from front desk would have less traffic”
SuperAl00, Nov 27, 2016 | Read review
“It's always nice to get a room on the ground floor.”
824judithy, Jun 11, 2016 | Read review
“King rooms are very nice”
RandyM298, Apr 25, 2016 | Read review
“10 family of ours stayed-6 rooms-enjoyed the hospitality”
brucedreyer, Apr 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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