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BEST WESTERN Designer Inn & Suites

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#7 of 11 Hotels in Galena
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Designer Inn & Suites
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552 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Designer Inn & Suites
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Showing 550: English reviews
Pewaukee, Wisconsin
Reviewed August 12, 2015 via mobile

We had a large suite, very roomy and clean. Loved all the amenities. Refrigerator, two televisions, etc...prompt and friendly staff. The AC worked very well, as it was really hot and humid outside. Enjoyed the convenience of breakfast in the lobby. Very comfortable accommodations in a great town!

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3Thank lisawieczorek
Chicago, Illinois
Reviewed August 10, 2015 via mobile

Pros: close to Main St. Breakfast had scrambled eggs, biscuits and gravy, waffles, yogurt if you get there early enough, cereal milk and juice and muffins if early enough. Food was below average but edible. The price was right. Clean enough. It was nice to have a mini fridge, microwave and coffee maker. Cons: uncomfortable mattresses. Messy at breakfast area....

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Thank love2vacation2008
Galena, United States
Reviewed August 10, 2015

We had 4 suites. The rooms were clean and king size beds were very comfortable. Jacuzzi's were fabulous. Price was a little steep because tourist town. Kids loved the indoor/outdoor swimming pool. We liked that the pool opened early and didn't close until 10!

Review collected in partnership with Best Western
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2Thank Brenda E
South Haven, Minnesota
Reviewed August 6, 2015

We had such a good time in galena ill. The hotel was very nice. Each room had a balcony. The staff were super nice and helpful. The room was spacious and very clean. The hotel is close to many attractions. We would definitely stay here again.

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5Thank Mary L
Oak Creek, Wisconsin
Reviewed July 30, 2015

Galena is a cute quant town in Illinois. We had never been there and decided to add it as a stop on our Mississippi River trip. We were in Dubuque, IA, and discovered how close Galena was to Dubuque. We got this hotel through a Priceline Express Deal. This city in general is a more expensive town. We got the...

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4Thank wantt0travelthew0rld
Chicago, Illinois
Reviewed July 30, 2015

Great hotel, clean, nice staff and breakfast was great. The rooms were large and cozy; loved having a balcony too! Location is close to everything. Enjoyed the indoor/outdoor pool and hot tub. Would definitely stay again! We will be back!

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3Thank kathy y
Kenosha, Wisconsin
Reviewed July 29, 2015

Our "designer suite" is some uncomfortable Civil War-era repros. The bases of some are badly in need of dusting. The room is large enough but feels somehow empty. The bed was not comfortable. We rolled toward the middle. The AC is uneven. AND, if you close the outer drapes, the in-room unit is blocked. How much sense does that make....

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1Thank Jim L
Chicago, Illinois
Reviewed July 27, 2015

We have stayed at this hotel too many times the past year and we pay over $160 per night for the Cave room. We live far away so we drive hours and hours. Not anymore. We were treated as if we were wrong for asking questions to two front desk staff members. They didn't give us eye contact at all...

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2Thank Dave J
DeKalb, Illinois
Reviewed July 27, 2015

My new husband and I chose the Best Western fantasy Cave Suite for our honeymoon destination and, wow were we impressed! Driving up to the hotel, it does not look like anything extravagant, yet once we got into our room, we were blown away! I counted 14 sprayers in the shower. Our very own sauna, whirlpool, fridge, microwave, coffee maker,...

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1Thank Kurm718
Reviewed July 26, 2015 via mobile

There was a guy name Matt working when we checked. What a good guy. Hotel was clean and well kept. It was only a 1.2 mile walk to downtown. Breakfast was more than sufficient. Wasn't as clean then, but it was end of service by the time we were there. There was still ample food and plenty of choices.

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1Thank jhudrick
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Highway 20, Galena, IL 61036-9187
Location: United States > Illinois > Galena
Price Range: $70 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Designer Inn & Suites staff and other travelers.
4 questions
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over a year ago
20 days ago
Freeport

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Questions? Get answers from BEST WESTERN Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on east have good view.”
 of 5 bubbles jamesbE4316CK, Feb 8, 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
 of 5 bubbles prepbymoldy, Jan 17, 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
 of 5 bubbles 124tomm124, Jan 10, 2017 | Read review
“any of the designer rooms would be a great choice”
 of 5 bubbles E9459EBjoef, Jan 10, 2017 | Read review
“The fantasy suites are awsome and relaxing!”
 of 5 bubbles mrader22, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question