We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Designer Inn & Suites

Show Prices
#7 of 11 Hotels in Galena
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Designer Inn & Suites
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

552 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for BEST WESTERN Designer Inn & Suites
See the most recent reviews
Showing 550: English reviews
Reviewed April 25, 2016 via mobile

We were in Galena for a Cub Scout trip and stayed at the designer Inn. Our room was 306 so we were the top floor and we faced the back of the property. The room was newly redone although when we got there the smell from the new paint was nasty. Only complaint about the room was that the bathroom...

 Report
Helpful?
1Thank Heather E
New Berlin, Wisconsin
Reviewed April 25, 2016

This is the 2nd time I stayed at this hotel, and the maintenance has gotten worse. I had NO hot water for my shower this past Saturday (day 1 of stay) - I did have hot water on Sunday. Because of this issue I asked for an adjustment on my bill, - they said NO. Enough said.

 Report
Helpful?
Thank Terry K
Reviewed April 25, 2016 via mobile

My husband and I went to getaway for a night. We stayed in the Roman style room. Loved it! There was a huge jacuzzi with changing lights, but our favorite was the shower! The shower had a rainfall style head with lots of body sprays! We will definitely visit again! Good price too. 😊

 Report
Helpful?
Thank Jhayden1970
EM, Illinois
Reviewed April 25, 2016 via mobile

Nice hotel on top of the hill. It is not downtown but only takes a couple of minutes from downtown. It is currently being remodeled. The rooms are clean and spacious. Each room has a small balcony with chairs. We had a great view from our room. The rooms also have a refrigerator and microwave which is always nice. Breakfast...

 Report
Helpful?
Thank K-teacherEM
Reviewed April 25, 2016

This hotel was very clean and the staff was enjoyable. However, the walls are to thin and children were allowed to roam the halls unsupervised and they cause havoc. We enjoyed the outdoor sitting area outside our room and the breakfast. We had a problem with the hot water but they fixed while we were out for the day.

Review collected in partnership with Best Western
 Report
Helpful?
Thank M2004IOrobinb
Milwaukee, United States
Reviewed April 18, 2016

Clean, updated hotel with friendly staff. Very convenient to downtown area, and there are restaurants within walking distance. Good continental breakfast. Rooms are large, newly remodeled and a great value.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Susan M
Reviewed April 17, 2016 via mobile

What a great little hotel. Staff is very friendly. The lobby and dining area is very tidy. They are in the process of remodeling and updating. Our room hadn't been done yet, but it was clean and very large. We were on the backside and had a peaceful view of the woods from our balcony. Breakfast was delicious. Good variety...

 Report
Helpful?
Thank Victoria S
Reviewed April 16, 2016 via mobile

I got a deal on hotwire so i didnt know what i was getting for sure until it was booked. I will admit when I pulled in the parking lot I was unsure this was going to work out. Don't let the front fool you. The inside is nice. Got a first floor parking lot side, nice part is their...

 Report
Helpful?
3Thank Chris C
Beaver Dam
Reviewed April 16, 2016 via mobile

The room was newly renovated and nice. The staff was helpful and pleasant. Morning breakfast selections cereal, toast, bagels, muffins, eggs, waffles, potatoes O'Brian. Coffee, o.j., milk, tea, hot coco.

 Report
Helpful?
1Thank Kristine S
Iowa, United States
Reviewed April 16, 2016

Stayed in the Crystal Cave room and my wife and I had the best stay in years. Hot tub and sauna in the room was great and all the special lighting was pretty cool. Big Shower with all the different spray jets were great. Friendly helpful staff.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Michael B
Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (80)
Viewed
Room/Suite (27)
Viewed
Hotel & Grounds (3)
Viewed
View from Room (6)
Viewed
Bathroom (7)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (13)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (2)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Galena hotels
2.7 mi away
Ramada Galena Hotel and Day Spa
2.6 mi away
Country Inn & Suites By Carlson, Galena IL
1.6 mi away
Stoney Creek Inn
Stoney Creek Inn
#2 of 11 in Galena
813 reviews
Show Prices
Show Prices
Show Prices
4.2 mi away
Eagle Ridge Resort & Spa
0.5 mi away
Grant Hills Motel
Grant Hills Motel
#10 of 11 in Galena
75 reviews
5.5 mi away
Worldmark Galena
Worldmark Galena
#8 of 11 in Galena
89 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Highway 20, Galena, IL 61036-9187
Location: United States > Illinois > Galena
Price Range: $70 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Best Western and Priceline so you can book your BEST WESTERN Designer Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Designer Inn & Suites staff and other travelers.
4 questions
Ask a question
over a year ago
20 days ago
Freeport

See all questions (4)

Questions? Get answers from BEST WESTERN Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on east have good view.”
 of 5 bubbles jamesbE4316CK, Feb 8, 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
 of 5 bubbles prepbymoldy, Jan 17, 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
 of 5 bubbles 124tomm124, Jan 10, 2017 | Read review
“any of the designer rooms would be a great choice”
 of 5 bubbles E9459EBjoef, Jan 10, 2017 | Read review
“The fantasy suites are awsome and relaxing!”
 of 5 bubbles mrader22, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question